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Sheraton Palace Hotel Moscow

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#24 of 307 Hotels in Moscow
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Palace Hotel Moscow
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715 Reviews from our TripAdvisor Community

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Showing 385: English reviews
UK
Reviewed 7 May 2013

This hotel is great, everything the business traveller could want, both for facilities and location. I have to say that over USD300/night for a standard room was over the top.......... but I was travelling on business, not a holiday.

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Thank Neil-Traveller
Amsterdam, The Netherlands
Reviewed 5 May 2013

The Moscow sheraton is my preferred choice for business travel to Moscow. It is conveniently located 5 minutes walking from the Belorussky rain station, allowing for easy Aeroexpress acces from the airport - a great advantage over car service. The Tverskaya street location is a 30 minute walk from Red Square, and close to a metro station (if you like...

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Thank FernIze
Shah Alam
Reviewed 27 April 2013

I stayed with my group of 13 people from 12th-15th April . I made a perfect selection on the hotel based on the reviews on trip advisor . The rooms and other facilities were all renovated 3 years ago. Large spacious rooms with plush mattresses & beddings. Bathrooms were well & fully equipped and we had more than enough miniature...

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Helpful?
Thank afifahShahAlam
SheratonPalaceMoscow, Guest Relations Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear afifahShahAlam, Thank you very much for such a wonderful feedback on your recent stay at the Sheraton Palace Hotel. We are delighted to hear that you and your group have fully enjoyed your stay and appreciated the service, facilities and benefits of the hotel’s location. Thank you very much for your loyalty. We were pleased to have you and...

Seattle, WA
Reviewed 26 April 2013

Stayed for a week in mid April. Got a room on the executive floor, which has recently been renovated. Room was spacious enough for us and was very clean. Bathroom was also very clean... however I will never understand the European penchant for bathtubs/showers that you need a step stool to get in and out of safely. Had the same...

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Thank RockDiva
SheratonPalaceMoscow, Guest Relations Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear RockDiva, We are grateful to you for taking the time and letting us know your thoughts about your stay in the Sheraton Palace Hotel Moscow. We are very much concerned to meet the guests’ demands and your opinion is very important for us. We are delighted to hear that you have enjoyed your stay and appreciated our renovated rooms,...

Reviewed 26 April 2013

Hotels are expensive in Moscow. The Sheraton is a good mix between central location and a reasonable price. I was really dissapointed because I clearly and repetadly asked for a non smoking room and I ended up in a room which obviously hosted a smoking person before me.

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Thank Lehcimifas
SheratonPalaceMoscow, Guest Relations Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Lehcimifas, Thank you for taking your time and sharing an honest review on your stay at the Sheraton Palace Hotel. We are glad that you appreciated all the benefits of the hotel’s location. However, we regret to hear that your experience with the Sheraton Palace wasn’t excellent. We would like to sincere apologize for the fact that we couldn’t...

Washington, DC
Reviewed 23 April 2013

I was only here for one night at the tail end of my trip. The building is older, but the rooms have been given a facelift. It was more spacious than my other rooms in Russia. The room was clean, but although nonsmoking, did smell like it was an old smoking room. It's about a 40 minute walk to Red...

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Thank Ellen28
SheratonPalaceMoscow, Guest Relations Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Ellen28, Thank you very much for your good feedback on your recent stay at the Sheraton Palace Hotel. It is a pleasure to know that you have experienced some positive moments with us and enjoyed the hotel’s location and the services. We have noted your comment regarding the smell of smoke in your room and would like to apologies...

Vancouver, Canada
Reviewed 15 April 2013

I must say that it is one of the most over-priced cities I have visited (out of 122 so far). With this as a backdrop, the Sheraton is good value. I stayed on the SPG floor and it was very nice. The rooms were freshly renovated and large, though I picked the 'courtyard' side for quiet and got a nice...

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1Thank Michael F
SheratonPalaceMoscow, Guest Relations Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Michael F, Thank you very much for the very positive feedback on your recent stay with us. We are glad to know that you rate the Sheraton Palace Hotel Moscow as a “good value” hotel. It makes us happy to hear that you had an enjoyable stay and our staff made you feel comfortable. Should you have any preferences...

Majorca, Spain
Reviewed 13 April 2013

I have been allocated for two days in a bussiness tryp and the hotel was really good located, breakfast very complet and cleaning service very good, just in front there are some good restaurants and bars. Definitively I recommed this hotel, is a good choice in Moscow.

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Thank MrsRubio
SheratonPalaceMoscow, Guest Relations Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Callejeraviajera564, Thank you very much for the wonderful words about your recent stay at the Sheraton Palace Hotel. We are delighted to hear that you have fully enjoyed your stay, benefited from the great location of the hotel and our services. We hope that it’s not your last trip to Moscow and we will have pleasure to host you...

Jakarta, Indonesia
Reviewed 24 March 2013

I'd like to give 5 stars because it's the best I've found in Moscow - and the hotel is quite good - but compared to the other 5 star reviews I've given it's just not an equivalent. Check in was reasonably fast and they upgraded me due to my Sheraton status to an executive level room. Room was clean and...

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1Thank j889814672
Singapore, Singapore
Reviewed 20 March 2013

The property is modern and the rooms have what's needed for a pleasant stay. I had a front facing room which was quiet, the wifi was patchy in the two rooms they checked me in to. I dined at the Piano bar, the food was good and reasonably priced.

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1Thank Michelle C

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Staying in Presnensky

Neighbourhood Profile
Presnensky
The neighborhood is divided into two major halves by Krasnaya Presnya street: the southern part highlights Moscow city – businesses contained in skyscrapers along with the White House - where the Russian government works. The north is a bit more relaxed and casual, visitors here will find the Moscow zoo, National Centre for Contemporary Arts and a number of fine restaurants. The beautiful neo-gothic Cathedral of the Roman Catholic Church of the Immaculate Conception of the Blessed Virgin Mary is usually packed with the events such as organ music concerts.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in walking distance from the Kremlin, the Red Square, and other historical and business areas. Easy, 35 min access by the Aeroexpress speed train to/from the international airport Sheremetyevo. 212 stylish rooms and suites offer complimentary Wi-Fi internet and feature signature Sweet Sleeper® beds. In case you are organizing a conference or celebrating a family banquet, we offer 7 rooms which cater for up to 250 guests, excellent service and facilities. After a productive day relax with your friends or colleagues at the lobby bar and the restaurant or unwind in the Sheraton Fitness. ... more   less 

Additional Information about Sheraton Palace Hotel Moscow

Address: Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
Region: Russia > Central Russia > Moscow > Presnensky
Price Range: €117 - €439 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Palace Hotel Moscow 5*
Number of rooms: 212
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Also Known As:
Sheraton Moscow
Moscow Sheraton
Hotel Style:
#15 Business Hotel in Moscow
#17 Romantic Hotel in Moscow
#23 Luxury Hotel in Moscow
#28 Family Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Palace Hotel Moscow staff and other travellers.
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Questions? Get answers from Sheraton Palace Hotel Moscow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose an room showing inside (no street view) as it's more quiet”
 of 5 bubbles DietmarF_12, 7 Feb 2017 | Read review
“Try to become a platinum or at least gold member at SPG and get benefits”
 of 5 bubbles CaroNuremberg, 17 Jan 2017 | Read review
“ask for a rear room, not faced to the road, this is always busy”
 of 5 bubbles TravelingBizzMan, 15 Nov 2016 | Read review
“7th floor street view rooms are much spacious . 705 and 735 are closest rooms to lounge . The club is accessible by room key after 11 PM .”
 of 5 bubbles saahmed60, 11 Nov 2016 | Read review
“best views”
 of 5 bubbles saitravels77, 24 Aug 2016 | Read review
5 of 5