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Hotel National, a Luxury Collection Hotel, Moscow

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15 / 1 Mokhovaya Str, bld 1, Moscow 125009 Russia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Panoramas (14)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel National, a Luxury Collection Hotel, Moscow
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 730 hotels in Moscow
Location
Cleanliness
Service
Value
Travellers' Choice
Built in 1903 by famed Russian architect Alexander Ivanov, Hotel National has been an awe-inspiring historic landmark for more than a century. Located at the very heart of Moscow's historical, cultural and business center, the magnificent hotel opens spectacular vistas of the Kremlin and the Red Square.The historical grandeur and understated elegance of the property, together with the The Luxury Collection's signature services and state-of-the-art technology, makes Hotel National a favorite destination for sophisticated global explorers visiting Moscow.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Taxi service
Banquet room
Meeting rooms
Massage
Salon
Solarium
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Historic Hotel
Languages Spoken
English, French, Russian
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
319Restaurantswithin 0.5 km
232Attractionswithin 0.5 km
1926Reviews37Q+A100Room tips
Traveller rating
  • 1,186
  • 485
  • 163
  • 54
  • 38
Time of year
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Popular mentions
Felicity Ham wrote a review Nov 2021
Dubai, United Arab Emirates9 contributions3 helpful votes
The hotel is not modern but thats what gives it its charm. The hotel has the best view of the red square, where you can see both the kremlin and st basils from the window. Would highly recommend upgrading to this view. It was my birthday on arrival and the hotel were kind enough to send me a lovely card and cake. The staff went above and beyond to assist us with covid tests, phone chargers etc.
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Date of stay: November 2021
Rooms
Cleanliness
Service
Room Tip: The kremlin view is worth it
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FoSa wrote a review Oct 2021
Male66 contributions68 helpful votes
I stayed in this hotel for quite some nights due to a business trip to Moscow and this hotel was booked for me by a colleague. Eventhough all team members are very polite, the limitation in English makes it sometimes hard to communicate and I had to go down to reception and concierge several times in order to explain what I needed. The rooms are in dire need of a renovation. The bathrooms feel old and the shower curtains deserve a change - the Elemis branded bathroom amenities were the nicest touch in the bathrooms though. Housekeeping service was rather sloppy and everyday something was sadly forgotten to be exchanged or replaced so I had to call reception, but since they did not understand English over the phone I had to go down in person and explain, that I needed new shampoo or water, as that hasn't been refilled in 2 days. Breakfast had a good selection, but service was poor and it took 20 minutes one morning for my eggs benedict to arrive. (Perhaps they forgot, but I had already finished breakfast at that time). The views from the breakfast room directly onto the Kremlin were lovely and the piano player on Sunday was also a nice touch. The location of the hotel is the best - it is very central to Kremlin and Red Square, as well as the underground mall - all can be reached in very few minutes. We required a couple of taxi rides and the concierge booked them for us - sadly we waited many times for more than 20 minutes in the reception (as per the Concierge the car would be there in 5 minutes) and each day it was another reason why the cars were late (one day the car was broken, another day the car went the wrong route, etc), which would be understandable in a bustling city like Moscow, but we had to go to the Concierge several times and check on updates of the transfers which was rather annoying. During my next visit in Moscow I would not return to this hotel, as I believe there are far better options.
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Date of stay: September 2021
Value
Cleanliness
Service
Trip type: Travelled on business
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Response from Elena Pozolotina, Guest Services / Front Office at Hotel National, a Luxury Collection Hotel, Moscow
Responded 24 Oct 2021
Dear Guest, Thank you for choosing Hotel National for your recent stay in Moscow and taking the time to share your feedback with us. Our guests´ reviews are very valuable to us as it helps us identify the areas which need our special attention and maintain a high level of service. It is very nice to learn how much you have enjoyed the hotel location - right in the city center close to all Moscow main cultural and historical sightseeing. However, we are very sorry that not all aspects of your stay met your expectations and would like to offer our sincere apologies for the inconvenience caused. Please stay reassured that all this issues have been shared with the Heads of relevant departments and all necessary actions will be taken in order to prevent such situations in the future and provide to the guests only exceptional level of service. We are very grateful for your highlighting the areas in need of improvement and do hope that you will stay with us in the future and give us the opportunity to regain your confidence in our services and make your stay enjoyable in every respect. Best regards, Elena Pozolotina Front Office Manager
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alokjalan wrote a review Sep 2021
Mumbai, India75 contributions70 helpful votes
Great old style hotel right at the heart of Kremlin, Red Square and a good view of St.Basil’s cathedral. High quality upkeep and cleanliness. Good friendly staff specially concierge who will try to make your plan the way you want. Overall a great and satisfying experience, this was my 2nd stay in the same hotel. In that area it’s most reasonably priced also in 5 star catagory.
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Date of stay: September 2021Trip type: Travelled with friends
Room Tip: Ask for Red square facing room, if they have availability, they will happily oblige.
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Maria G wrote a review Aug 2021
Jakarta, Indonesia1 contribution
The hotel facilities are fine for the price we have paid, however, a complete ignorance of the COVID situation overall is outrageous. The hotel is understaffed: Breakfast has people from outside, the breakfast variety is good, but because they are understaffed, items are missing all the time. They do not change table cloth after each client. They do not change bedsheets, you have to check if they have washed the floors in rooms as well. Staff and location is the best. The management should be the one responsible for the lack of administration and guidance. Views are great.
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Date of stay: August 2021
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Response from Elena Pozolotina, Guest Services / Front Office at Hotel National, a Luxury Collection Hotel, Moscow
Responded 29 Aug 2021
Dear guest, Thank you for choosing hotel National, The Luxury Collection for your recent stay in Moscow and taking your time to share your feedback with us. It is so nice to learn how much you enjoyed the hotel location, amazing view and what is more important professionalism and hospitality of our team. We are very grateful for your highlighting once again the importance of preventive measures in this challenging period for all of us. Let me assure you that all necessary cleaning and disinfection procedures are strictly followed in the hotel in order to create for you safe environment and prevent COVID-19 spreadsheet. We highly care about our guests’ wellbeing and put their health to our priority. I do hope that you will choose to stay with us again during your next visit to Moscow. No effort will be spared to make your stay enjoyable in every respect and regain your confidence in our services. Best regards, Elena Pozolotina Front Office Manager
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hereinparadise wrote a review Aug 2021
Naples, Florida38 contributions24 helpful votes
The hotel has a certain old Russian charm- from the décor to the sweet attitude of the staff. The front desk personnel couldn't have been more helpful and pleasant. I got upgraded for booking direct, and the room was lovely. It had a living room, a walk-in closet and a huge bathroom. I liked the fact that there was a second door in the unit so I didn't hear any noise from the hallway. Lovely- thank you!
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Date of stay: August 2021
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PRICE RANGE
US$135 - US$291 (Based on Average Rates for a Standard Room)
LOCATION
RussiaCentral RussiaMoscow3rd Transport Ring (TTK) / Garden Ring / Tverskaya / Tverskoy / District Central (TsAO) / Boulevard Ring
NUMBER OF ROOMS
202
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Frequently Asked Questions about Hotel National, a Luxury Collection Hotel, Moscow
Which popular attractions are close to Hotel National, a Luxury Collection Hotel, Moscow?
Nearby attractions include Moscow Metro (0.2 km), ExploRussia (0.3 km), and Aleksandrovskiy Sad (0.2 km).
What are some of the property amenities at Hotel National, a Luxury Collection Hotel, Moscow?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel National, a Luxury Collection Hotel, Moscow?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel National, a Luxury Collection Hotel, Moscow?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Hotel National, a Luxury Collection Hotel, Moscow?
Conveniently located restaurants include Peshi, Osteria Mario, and SAVVA.
Are there opportunities to exercise at Hotel National, a Luxury Collection Hotel, Moscow?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Hotel National, a Luxury Collection Hotel, Moscow located near the city centre?
Yes, it is 0.8 km away from the centre of Moscow.
Are any cleaning services offered at Hotel National, a Luxury Collection Hotel, Moscow?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel National, a Luxury Collection Hotel, Moscow offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel National, a Luxury Collection Hotel, Moscow?
The staff speaks multiple languages, including English, French, and Russian.
Are there any historical sites close to Hotel National, a Luxury Collection Hotel, Moscow?
Many travellers enjoy visiting Red Square (0.5 km), Moscow Kremlin (0.6 km), and Kremlin Walls and Towers (0.8 km).