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Mercure Arbat Moscow

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Mercure Arbat Moscow
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1,462 Reviews from our TripAdvisor Community

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Showing 731: English reviews
Helsinki, Finland
Reviewed 2 August 2015

We were staying in Mercure Arbat Moscow for 5 nights and we had a lovely stay. The room and the bathroom were very nice and impeccably clean. The rooms wasn't large, but it was a good size for two people. Our windows were to the inner yard, so it was also very quiet. The staff was friendly and always ready...

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Helpful?
1Thank postikortti
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you very much for posting your review, regarding your stay in our hotel. We are very happy, that you really enjoyed our rooms and service we provide. It’s a great pleasure for our team to make a compliment for your birthday. Your recommendation of our Hotel on Tripadvisor.com and high evaluation of our service are the...

Bangkok, Thailand
Reviewed 1 August 2015

Review collected in partnership with Accorhotels.com
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Thank surunchanal
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Reviewed 1 August 2015 via mobile

The hotel is situation just 20m away from the metro line 3 (dark blue line) Smolemskaya Station. There's a MacDonald's just a block down the hotel and also the arbat shopping street! Location is really good! Hotel staff speaks good English and helpful in giving us dining tips and recommendations! Thumb up! Will enjoy the rest of my stay here:...

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Helpful?
Thank Charlene O
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Let me thank you on behalf of the Hotel staff for having chosen Mercure Arbat for your stay in Moscow! Inspired with these nice comments we assure you that we will continue to deliver great service at all times. We are looking forward to seeing you again at our Hotel during your next trip to Moscow! Best...

Santa Barbara, California
Reviewed 31 July 2015

First time in Moscow and what a wonderful find! I stayed for 5 days and came to find that this wonderful hotel is the perfect combo of an excellent location, outstanding style in every detail and welcoming staff. I absolutely loved it! Would highly recommend! Humbly, Dr. W.Foster

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1Thank Mahan Atma K
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! It was a great pleasure to read such a nice review about Mercure Arbat Moscow Hotel. We were happy to hear, that you liked our hotel with its outstanding style and our welcoming staff as well. Thank you for your recommending us on Tripadvisor.com We are looking forward to a chance of welcoming you back and soon...

london
Reviewed 30 July 2015

The rooms are so well designed and have excellent facilities. Fridge, safe, kettle, hair drier and spotlessly clean. There is even a gym and the bed is very comfortable. The staff are really friendly and helpful. Excellent value for money and the location was brilliant, really easy to take the metro anywhere (two stations very close) and very near lively...

Review collected in partnership with Accorhotels.com
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Helpful?
2Thank elainelaurence
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you very much for posting your review. We are very happy that you really enjoyed the design of our Hotel, its facilities, location and friendly staff. Your recommendation of our Hotel on Tripadvisor.com and high evaluation of our service are the best rewards to our efforts! Thank you again and always welcome back to Mercure Arbat...

Reviewed 29 July 2015 via mobile

This hotel is just off the pedestrianised Arbat Street which is well positioned in central Moscow. The Kremlin is 30 minutes walk. The rooms are well presented, staff really friendly and helpful, food of good standard. This hotel is a gem as it is not expensive but well positioned. A real find

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Helpful?
1Thank Christine M
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Christine! Thank you very much for your kind words about our hotel and our staff! It is a great pleasure for us to meet our Guest’s expectations, whether it is service quality or good location, and we are really happy that you highly valued our efforts! We will be glad to welcome you again at Mercure Arbat Moscow hotel...

Chennai (Madras), India
Reviewed 23 July 2015

Review collected in partnership with Accorhotels.com
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3Thank Heynomad
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Melbourne
Reviewed 21 July 2015

For a value-conscious traveller, this is hard to beat. It's in a great area of Moscow, steps from the Smolenskaya metro station. The rooms are quiet at night, the bed is comfortable, the shower is huge and has plenty of hot water and pressure. The wi-fi is free and works like a charm. The staff are amazingly helpful and their...

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Helpful?
2Thank thefoodieworld
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! It was a great pleasure to read such a nice and positive review about Mercure Arbat Moscow Hotel on Tripadvisor.com! We were happy to hear, that you experienced a great comfort and had a good rest because of professionalism and welcoming attitude of our team. Thank you for your recommendation of our Hotel, it is a great...

Istanbul, Turkey
Reviewed 19 July 2015

I have to say, I'm a little underwhelmed by my stay at the Mercure Arbat Moscow. It was an okay stay, but didn't meet my expectations. First, the good: 1. The hotel is modern and clean, the rooms are nicely furnished and our room was large 2. The first lady we met at reception was very kind and helpful and...

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Helpful?
2Thank Leisa W
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Leisa, We appreciate a lot your detailed feedback regarding your recent stay with us. It is a pity that we didn’t meet your expectations, but let me gave a small feedback regarding your comments Concerning the baby cot reservation, as we cannot guarantee this service, there is no such option in our reservation system. We took into consideration all...

Wolverhampton, United Kingdom
Reviewed 18 July 2015

Very, very, very, good! Of all the many city hotels we have stayed in around the world, this has to be one of the best. It ticks all the boxes. Great location, less than 5 mins from the marvellous Moscow metro system, and 2 stops from the Red Square. Great accommodation. Our double room was superb,. The room was perfect,...

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1Thank pensionerplus
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for sharing your feedback about your recent stay at Mercure Arbat Moscow hotel and recommending us on Tripadvisor.com! We are very pleased to read your positive comments about our location, staff and hotel facilities. We are looking forward to seeing you again at our Hotel during your next trip to Moscow! Warmest regards, Ada Egorova...

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04/06/2017 05/06/2017
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Staying in Arbat

Neighbourhood Profile
Arbat
Crowds of tourists, both local and international take in Old Arbat and its modern and gigantic peer – New Arbat. One reason visitors keep coming is no doubt Konstantin Melnikov’s famous private house, now open to the public and worthy of a visit. After exploring one of the oldest parts of Moscow, avoid the crowds and turn to the side streets and boulevards where calmness and affordable food is plentiful.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities

Additional Information about Mercure Arbat Moscow

Address: Smolenskaya Sq., 6, Moscow 121099, Russia
Region: Russia > Central Russia > Moscow > Arbat
Price Range: €75 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Arbat Moscow 4*
Number of rooms: 109
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Moscow
#5 Luxury Hotel in Moscow
#6 Family Hotel in Moscow
#6 Business Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Arbat Moscow staff and other travellers.
19 questions
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Questions? Get answers from Mercure Arbat Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“606 is big”
M0nicaN0rway, 18 Apr 2017 | Read review
“city break”
87rachell, 19 Mar 2017 | Read review
“Great location and friendly staff”
Russoturisto1, 6 Mar 2017 | Read review
“Ask for a quiet room”
LAR60, 4 Mar 2017 | Read review
“some rooms has a beautiful view”
andranikg_13, 24 Nov 2016 | Read review
5 of 5
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US$140* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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