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SunGarden Resort

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SunGarden Resort
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27 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Cluj-Napoca, Romania
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 days ago NEW

I began as each hotel, to book it. First issue, we did it by phone and they sent us a mail saying that we must pay and send the proof of the payment to book it. Ok, let's do it, i paid, sent the payment and the proof and asked for the confirmation. After several mail for the booking of... More 

Helpful?
Thank Bobludovic
Coventry, United Kingdom
Level Contributor
152 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 16 August 2016

Fabulous pool and sunbathing area (the reason why I chose it), really clean, shade available and nice bar area and the pool was divine. Bedroom was good size and we had a balcony, bathroom was big and "Romanian" in taste but perfectly functional, it was nice to have the bathrobes and slippers. Spa was wonderful, 2 pools big enough for... More 

Helpful?
Thank Helen W
New York City, New York
Level Contributor
5 reviews
Reviewed 15 August 2016

Our stay at the SunGarden resort was disappointing. We'd had higher expectations given the high star rating of the property and the overall reputation we'd heard in Cluj. Our initial room was not cleaned properly with hairs and dead insects in multiple parts of the room as well as a musty smell. This hotel is in need of renovations and... More 

Helpful?
Thank jakevaris
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 April 2016

The good: +++ Excelent SPA area (get the full access to enter the Saunas and nice SPA area) +++ Excelent inner pool area with bar ++ Even the standard rooms look nice and hve clean restrooms ++ nice and quiet location overall, with lots of gardens to walk near, golf, lake etc ++ service was quite good ++ Breakfast was... More 

Helpful?
1 Thank legeneralcluj
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 March 2016

A little quiet place in heaven. We were really impressed with the magical scenery, very good services, friendly stuff, cozy-elegant room. The best experience was just walking around the surroundings, like in a little fairy tale forest and then relaxing in the incredible wellness & spa area. Food was also good and we would recommend it at whom ever wants... More 

Helpful?
1 Thank Raul A
Bucharest, Romania
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 February 2016

I took my partner away for his birthday weekend to somewhere outside the city and it is in a perfect location. It was pretty quiet on a winter's weekend but this added to the mystique. We couldn't fault the hotel staff - all very friendly, accommodating and even tried to find us a TV with a USB slot as our... More 

Helpful?
1 Thank ScotinRomania
NY State
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 January 2016

This review covers the indoor part of the day spa, which makes SunGarden a somewhat unique spot in Cluj (really the only day spa in town). The spa has the usual accoutrements (indoor pool, various saunas, including infrared) and services (massage, a bar). What makes the place unique is the "inner spa" (which requires paying an additional fee), which is... More 

Helpful?
2 Thank ctrl_mike
Craiova, Romania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 October 2015

I wanted to share this experience so that no one can go through the terrible experience of being accommodated at this hotel. I had my stay at the end of September this year, for which I submit and complaint OPC. I reached the hotel late at night. The next day we were suppose to go to the Eros Ramazzotti concert,... More 

Helpful?
1 Thank Alexandra S
Ramat Gan, Israel
Level Contributor
48 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 31 May 2015

Summary: it is a good hotel in a very good location. In general, facilities, services and the staff are good and and the hotel is recommended. However: 1. No safe deposits in the rooms. To be exact: in a most expensive apt the safe is presented yet in "normal" rooms - no safe. Strange for 5 stars and it is... More 

Helpful?
1 Thank alexr0
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 April 2015

Once again, SunGarden proved to be one the best place to spend our weekend. Anything you can imagine you can have it here: from good services while you check-in to SPA, massage of all kind, golf, food. We spend 3 nights and I do not have anything to comment about it. One point that I need to clarify: on the... More 

Helpful?
1 Thank Adrian-Sofronie-Maga

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
SunGarden Resort is situated in the middle of a forest at about ten km from thecenter of Cluj-Napoca and less than four km from Baciu. It features a widerange of facilities, both indoor and outdoor. The characteristic of individuality is given by the rooms of the resort, ablend of classic distinction and good taste with elements inspired by ancientand elegant bourgeois. Each rooms comes equipped with air conditioning, minibar, satellite tv, telephone,deposit box. There are also rooms with balconies with views of the garden. The SunGarden Restaurant, elegant and discreet, is ideal for an excellentlunch, a romantic dinner or a special event, in an intimate and relaxedatmosphere. The guests of SunGarden Resort can enjoy a pleasant day in our spa center oroutside doing all sorts of activities ( tennis, football, jogging, bike rides,fishing).Hotel: 32 rooms ... more   less 

Additional Information about SunGarden Resort

Address: Poiana Baciului 1000, Cluj-Napoca 407055, Romania
Region: Romania > Transylvania > Northwest Romania > Cluj County > Cluj-Napoca
Price Range: €72 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — SunGarden Resort 4.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
SunGarden Resort Cluj County/Cluj-Napoca, Romania
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Questions & Answers

Here's what travellers have asked, with answers from SunGarden Resort staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good pool and SPA”
 of 5 bubbles Bobludovic, 29 Nov 2016 | Read review
“Try the PREMIUM rooms - cozy and elegant!”
 of 5 bubbles raula175, 18 Mar 2016 | Read review
“Cockroaches and dirty rooms. Stay away, please!!”
 of 5 bubbles S3740MFalexandras, 20 Oct 2015 | Read review
“It is normal to get a room situated near spa entry: no smell, no sounds.”
 of 5 bubbles alexr0, 31 May 2015 | Read review
“Ask for Premium rooms”
 of 5 bubbles Adrian-Sofronie-Maga, 19 Apr 2015 | Read review
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