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Caribbean Waterpark and Resotel

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1 room 2 adults 0 children
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29 Reviews from our TripAdvisor Community

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Showing 29: English reviews
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Reviewed 3 weeks ago via mobile

I will not go here again. The front desk officer was arrogant they dont know how to treat guess. Bathroom was a mess and even their towels smells bad same with the mattresses and linens. A big disappointment. It ruined our stay.

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Helpful?
Thank Cyan T
Reviewed 3 weeks ago

Will never stay here again. Here are the reasons why. 1) Front desk personnel are not hospitable and even rude plus the 3 security guards standing in the small entrance who will check everything you have before going in. 2.) Lots of policy that everything is not allowed. 3.) Upon entering the room it was such a mess - smells...

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1Thank Dagean E
England, United Kingdom
Reviewed 4 weeks ago

the resort has a nice pools... location is accessible, entrance fee is reasonable for they provide free cottages for those who don't have a booking for family type cottage.. maintenance need to improve.. dirty toilets with a very bad smell.. the receptionist are not that hospitable.. they don't even smile to their guests.. not sure to come back here...

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Thank viajero N
Reviewed 11 January 2017 via mobile

And that's the reason why we were surprised... Around the pools are cabanas for rent... Weekend fully booked... Every cabana and every room have a BBQ and so it's from lunch to the night smoky on the complete resort. The room for 4 person have so small beds that it's only for two and two kids when one adult is...

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1Thank Chris C
Bacolod, Philippines
Reviewed 4 January 2017

We took our exrended family (15 adults and 20 children) here for New Year's Day. Despite being very busy we checked in reasonably quickly - having managed to get a motel room so we had our own facilities. There are numerous swimming pools catering for all ages with many activites including slides, climbing opportunities, trampolines, etc - but don't expect...

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Thank dharbers
Reviewed 3 December 2016

I booked online for my sister a Family Suite (husband, wife and 2 kids). In the description for Family Suite - 1 double bed AND 2 single bed. I even took a screen shot of the details of the room to show to the reception. To my dismay, they were given only 2 single beds, this is not the one...

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1Thank Nky P
London, United Kingdom
Reviewed 2 December 2016

I will never stay in this hotel again even out of desperation. I cant find enough adjective to describe how terrible their service is (cant even call it a service). What they did was just check us in and that's it. We checked in late around 8pm. It was raining. No one even helped us with our bags to our...

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1Thank JustL0ve2Travel
Bacolod, Philippines
Reviewed 5 October 2016

experience the wonderful ambiance of being in the Caribbean, Kids will love the park and the playground, Mom and Dad will enjoy the scenery and be a kid at heart while you enjoy the wrecked pirate Ship miniature at the heart of the Big pool .Slides are adventurous to try , more new things in the new side of the...

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Thank aging13
Bacolod, Philippines
Reviewed 4 October 2016

it was a stormy night when we arrived but the next morning was a good day to start our adventure . Excellent and worth the travel time ..... thanks staff for the cool accommodation .we will soon return with a some good friends . For birthdays and other celebration . It was one memorable event we spent in this heavenly...

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Thank kbarrera040114
Bacolod, Philippines
Reviewed 25 August 2016 via mobile

It's nice it has so many slides and I loved it it has many pools as well as slides. It is fun for celebrating birthdays, anniversaries and so many else I would choose this place for celebrating occasions.

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Thank Kamille M

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge

Additional Information about Caribbean Waterpark and Resotel

Address: Golden Field Commercial Complex, Bacolod, Negros Occidental 6100, Philippines
Region: Philippines > Visayas > Negros Island > Negros Occidental > Bacolod
Price Range: €31 - €48 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Caribbean Waterpark and Resotel 3*
Number of rooms: 18
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Caribbean Waterpark and Resotel staff and other travellers.
1 question
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Questions? Get answers from Caribbean Waterpark and Resotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms overlook the pools.”
 of 5 bubbles dharbers, 4 Jan 2017 | Read review
“ROOM too small for a family”
 of 5 bubbles nkyp, 3 Dec 2016 | Read review
“dont waist your time”
 of 5 bubbles 944khalids, 1 Sep 2015 | Read review
“get a bungalow farther from the center pool.”
 of 5 bubbles jarvies2015, 26 Feb 2015 | Read review
“we stayed on the 3rd level which was a good choice and we had loads of privacy as no one walked along this way the ground rooms seemed to be very busy and a lot of people not staying there walking around (its open from 0800-2200)”
 of 5 bubbles geohse, 27 May 2013 | Read review
5 of 5