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Moevenpick Hotel Mactan Island Cebu

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1,733 Reviews from our TripAdvisor Community

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There are newer reviews for Moevenpick Hotel Mactan Island Cebu
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Showing 1,425: English reviews
Philippines
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 August 2016

Everything in this hotel is nice! Staff were courteous and helpful. Food was good. Swimming pools were alluring, can't wait to jump in! They had overhanging nets at Ibiza where you can lounge and relax which was really nice at night when it's breezy n cool. But everything is really expensive.

Helpful?
Thank Mona081967
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear Mona081967, Thank you for staying at Mövenpick Hotel Mactan Island Cebu and for sharing your kind feedback on TripAdvisor. I am delighted to read your compliments, especially for highlighting our courteous and helpful staff, food, pool and Ibiza Beach Club. Ibiza is a unique feature which you cannot experience in other places here in Cebu, but only at Mövenpick,... More 

singapore
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 August 2016 via mobile

We just came back after staying for 5 nights at Movenpick Cebu, the experience have been great, my little boy enjoyed the pool as well as the beach very much. We stayed on level 14 with a partial sea view and a King size bed. The room is clean and the Aircond working well. There are hot water in the... More 

Helpful?
1 Thank Darren2108
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear Darren2108, Thank you for sharing your nice experience on TripAdvisor. It was a pleasure to have you at Mövenpick Hotel Mactan Island Cebu. I am pleased to know that you definitely enjoyed your whole experience with us, particularly the staff's warm hospitality and the gesture of making your birthday extra special and wonderful. It is heartwarming to hear positive... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2016

The white beach and enclosed sea area is stunning to look at at calm and safe to swim in. The Ibiza beach club puts on an amazing show every night and they are so so good and high energy, worth going to every night. The rooms are nice and clean, our had great views. The bed is incredibly comfortable! Lots... More 

Review collected in partnership with Mövenpick Hotels & Resorts

Helpful?
1 Thank alicetraveller535
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear alicetraveller535, Thank you for sharing your wonderful feedback on TripAdvisor during your stay at Mövenpick Hotel Mactan Island Cebu. It was a pleasure to have you with us. Your kind appreciation of the hotel's features during your holiday with us is very encouraging. The team will be glad to read your compliments as guests' acknowledgment is always our greatest... More 

Singapore, Singapore
1 review
Reviewed 22 August 2016

The hotel was nice. The staffs apologized for the mistake they committed during breakfast. Late check-out was strictly not allowed so the senior citizens had to rush. Didn't swim in the beach. The pool size was alright. Overall, the staycation was fun but there are some changes that can be done.

Review collected in partnership with Mövenpick Hotels & Resorts

Helpful?
Thank alkvaldes
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear alkvaldes, Thank you for taking the time to share your review on TripAdvisor following your stay at Mövenpick Hotel Mactan Island Cebu. I am glad to know that you had wonderful time since we do take great work in retaining the excellent service of the hotel. Though, my apologies for not providing you late check out as the hotel... More 

Paranaque, Philippines
1 review
Reviewed 21 August 2016

We stayed here for our last day/night in Cebu, coz we thought of SAVING THE BEST FOR LAST, and it was TOTALLY WORTH IT, the STAFF are AMAZING, very generous and very kind, heart-shaped chocolates and a small card were sent to our room before our departure. I love the staff!

Review collected in partnership with Mövenpick Hotels & Resorts

Helpful?
Thank keeshia2016
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear keeshia2016, Thank you for taking the time to share your nice comments on TripAdvisor and for leaving us a perfect rating following your stay at Mövenpick Hotel Mactan Island Cebu. Your beautiful adjectives about your wonderful experience with us during your last day in Cebu is a pleasant feedback to share with the team. Thank you for highlighting our... More 

Metro Manila, Philippines
1 review
Reviewed 21 August 2016

No follow up on room availability because we arrived early. We went out and waited for the regular check-in time, no one from reception informed us that the room was ready. Food was okay during breakfast. Room was clean and quiet.

Review collected in partnership with Mövenpick Hotels & Resorts

Helpful?
Thank richmondw206
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear richmondw206, Thank you for sharing your feedback on TripAdvisor following your stay at Mövenpick Hotel Mactan Island Cebu. My sincerest apologies for the trouble that caused inconvenience during your holiday with us. It is our procedure to call and inform our guests whenever their respective room is ready. However, I understand that there had been shortcoming on our side... More 

Melbourne, Victoria, Australia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 August 2016 via mobile

Stayed here awhile ago of a family with young children to unwind. Check in service was slow but overall we enjoyed our stay here. Friendly staff. They have kids activities which was a bonus. They have a pool for adults as well as for little people and they have a lifeguard too. The down side to the pool is, it... More 

Helpful?
Thank WyveM
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear WyveM, Thank you for sharing your lovely feedback following your stay Mövenpick Hotel Mactan Island Cebu. It was a pleasure to have you in the hotel. Feedback is an important factor in keeping us aligned with our goal of meeting guests expectations and I am glad that we succeeded in making your visit excellent, especially highlighting our friendly staff,... More 

Mabalacat, Philippines
1 review
Reviewed 20 August 2016

Our stay in Movenpick Hotel, Cebu was indeed great and wonderful. They have a good quality of service and the premise is very clean. The ambiance is also great. We would surely be a repeat customer. :)

Review collected in partnership with Mövenpick Hotels & Resorts

Helpful?
Thank dianab20162016
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear dianab20162016, Thank you for sharing a nice review and a perfect rating on TripAdvisor following your stay at Mövenpick Hotel Mactan Island Cebu. I am delighted to know that you had a lovely time, and enjoyed the good and quality service of the hotel. Your great feedback motivates us to do more everyday and not only meet our guests'... More 

dubai
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 August 2016

Our stay was excellent and memorable. I never expect the service they have rendered since i heared a bad comment with my friends but i still tried and for me to find out if its true or not. The valet and bellman staff are very accommodating and they welcome us with warm smile and greeting inspite of the high humidity... More 

Helpful?
Thank AyeshaQuiel
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear AyeshaQuiel, Thank you for sharing your great review on TripAdvisor and for the excellent rating following your stay at Mövenpick Hotel Mactan Island Cebu. I am glad that you enjoyed your experience in the hotel, especially the warm hospitality of our staff. Customer satisfaction is among our highest priorities and I am delighted that we met your expectations, and... More 

Taguig City, Philippines
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 August 2016 via mobile

When in Mactan, one of the resorts I love staying in is Movenpick. Although their grounds are not as big as the other major resorts in the area, they have the necessary amenities within reach. The Ibiza Beach Club transforms to party place at night. I also like their pool especially when it is lit at night. But the best... More 

Helpful?
Thank Randal E
HRainfroy, General Manager at Moevenpick Hotel Mactan Island Cebu, responded to this review

Dear Randal E, Thank you for sharing your great feedback on TripAdvisor and for loyalty with Mövenpick Hotel Mactan Island Cebu. I am delighted to learn that you had an overall fantastic stay, especially love our Mövenpick Ice Cream. Your wonderful comments are highly appreciated. Aside from that, thank you for highlighting Ibiza Beach Club, the wooden passage towards the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This Mediterranean-inspired enclave is set on its own private beach on Mactan Island and offers white sandy beaches, year-round summer weather and exceptional diving and snorkeling. Business is easy with various Executive Floors and an Executive Lounge. All accommodations feature high speed internet access. The resort is just ten minutes from Mactan International Airport and 25 minutes from cosmopolitan Cebu City, offering vibrant nightlife, extensive shopping and 24-hour casinos. For the ultimate dining experience, choose from the hotel's 5 restaurants and bars, featuring the Philippine's first and only Ibiza style Beach Club. Stay active with a visit to the fully equipped health club offering a professional gymnasium, steam room and luxurious garden spa. ... more   less 

Additional Information about Moevenpick Hotel Mactan Island Cebu

Address: Punta Engano, Lapu Lapu 6015, Philippines (Formerly Moevenpick Resort & Spa Cebu)
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: €122 - €243 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Moevenpick Hotel Mactan Island Cebu 4.5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Movenpick Resort & Spa Cebu Hotel Lapu Lapu
Movenpick Resort And Spa Cebu
Hilton Cebu Hotel
Hilton Mactan Island
Hilton Lapu Lapu
Lapu Lapu Hilton
Moevenpick Hotel Mactan Island Cebu Cebu Island - Lapu Lapu
Hotel Style:
#4 Luxury Hotel in Lapu Lapu
#4 On the Beach Hotel in Lapu Lapu
#6 Spa Hotel in Lapu Lapu
#6 Business Hotel in Lapu Lapu
#7 Family Hotel in Lapu Lapu
#8 Romantic Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from Moevenpick Hotel Mactan Island Cebu staff and other travellers.
44 questions
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London
Zamboanga del Sur, Philippines
Manila, Philippines
1 month ago
5 months ago

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Questions? Get answers from Moevenpick Hotel Mactan Island Cebu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please choose sea view and high floor”
 of 5 bubbles aungmyoh361, 26 Nov 2016 | Read review
“the twin rooms are super small”
 of 5 bubbles leeniki2016, 26 Sep 2016 | Read review
“Get the sea view facing north or east. Avoid south and west facing!”
 of 5 bubbles 71potc, 17 Sep 2016 | Read review
“Choose higher floor room with view of the pool and ocean (including Ibiza bar), sight is very lovely, especially at night.”
 of 5 bubbles glgm2016, 16 Sep 2016 | Read review
“Big hotel, look for an upper floor”
 of 5 bubbles johnbg84, 3 Sep 2016 | Read review
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