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    Shangri-La's Mactan Resort & Spa

    Punta Engano Road, Lapu Lapu 6015, Philippines
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    1/10/2017 2/10/2017
    US$438
    US$313
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    Traveller (3377)
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    Overview
    • Excellent66%
    • Very good24%
    • Average6%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “ocean wing” (291 reviews)
    “cowrie cove” (133 reviews)
    “chi spa” (131 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La's Mactan Resort & Spa
    Special Offer: AMAZING DEALS
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    3,632 reviews
    #4 of 31 hotels in Lapu Lapu
     
    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,622)
    There are newer reviews for Shangri-La's Mactan Resort & Spa
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    771 - 775 of 2,725 reviews

    Reviewed 19 March 2016

    I stayed here for 5 nights with my 2 children 5,7 at the time in 2013 and our travel agent had recommended we upgrade to the Ocean Wing. We were not disappointed at all. The hotel overall was luxurious and we spent the entire stay...More

    Thank Allan W
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 21 March 2016

    Dear Allan W, Excellent review, thank you very much! The Ocean Club does indeed come with a host of exclusive privileges that enhance any holiday. Perhaps on your next one with us, you and your family can try the many regularly scheduled activities we have...More

    Reviewed 18 March 2016

    With the star rated caliber of the the hotel both foreign and local tourist enjoyed the stay of this hotel. The place is far from the populated city of Cebu and one can experience the serenity of the night and enjoy the food and music...More

    Thank tolentinomaldex
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 21 March 2016

    Dear tolentinomaldex, Thank you for a great review! I'm glad to know you appreciated how tranquil the resort is, and that you enjoyed our food and entertainment. We have been introducing some amazing new offerings in our bars and restaurants; I hope you get to...More

    Reviewed 18 March 2016

    I just got back today from Cebu after staying at the Shangrila for 4 nights. We had a bit of a bumpy start from a hygiene perspective on Day 1 and no connecting room provided given we had requested it 2 months in advance. The...More

    Thank bakhan
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 21 March 2016

    Dear bakhan, Thank you for taking the time to share your comments; please be assured I have taken note and will discuss these with my team- especially your point about the buffet items. I am also glad your concerns on the first day were quickly...More

    Reviewed 16 March 2016

    I used to think that this resort have a 5 star service. In fact, I used to even send my parents or family to go there for special occasions. We even rented their Paradise island for an intimate Valentines dinner, once. So we thought, that...More

    6  Thank gang2x
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 19 March 2016

    Dear gang2x, Thank you for the feedback and, needless to say, I am concerned and quite frankly, very surprised to read about your disappointing experience with us from last year. I would like to look into this case and would appreciate if you could share...More

    Reviewed 14 March 2016

    This was our second time staying at the Shangri-La Mactan Resort and we had as much (if not more) fun this time then the last. The service was again impeccable, the people were wonderful, the resort was beautiful and relaxing. We stayed in the Ocean...More

    Thank whend73
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 17 March 2016

    Dear whend73, As they say, it's more fun in the Philippines, and even more so in Mactan. Delighted to hear you and your family had a wonderful holiday and enjoyed a bit of everything! On your next visit, I hope you also get to experience...More

    Plantation Bay Resort And Spa
    1,830 reviews
    #3 of 31 hotels in Lapu Lapu
     
    Movenpick Hotel Mactan Island Cebu
    2,391 reviews
    #6 of 31 hotels in Lapu Lapu
     
    Bluewater Maribago Beach Resort
    1,041 reviews
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    Crimson Resort and Spa, Mactan
    3,632 reviews
    #4 of 31 hotels in Lapu Lapu
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$283 - US$454 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Lapu Lapu
    • #1 Business Hotel in Lapu Lapu
    • #1 Luxury Hotel in Lapu Lapu
    • #2 Romantic Hotel in Lapu Lapu
    • #2 Spa Hotel in Lapu Lapu
    • #2 Family Hotel in Lapu Lapu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 530
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Hotels.com, Booking.com, Shangri-La Hotels and Resorts, Agoda, Priceline, Hotwire, getaroom.com and Cheap Tickets so you can book your Shangri-La's Mactan Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Philippines >
    • Visayas >
    • Cebu Island >
    • Mactan Island >
    • Lapu Lapu
    • Also Known As
    • Shangri-La`s Mactan Resort And Spa ,
    • Shangri-La`s Mactan Hotel Lapu Lapu ,
    • Shangri Las Mactan Hotel ,
    • Shangri La Cebu ,
    • Shangri La Mactan ,
    • Shangri Las Mactan Lapu ,
    • Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island - Lapu Lapu
    Add Photo Photos
    Traveller (3377)
    Pool & Beach (737)
    Room & Suite (509)
    Dining (287)
    Hotel & Grounds (2127)
    Bathroom (53)
    Family and Play Areas (26)
    Business Centre & Event Rooms (18)
    Nearby
    Bluewater Maribago Beach Resort
    1,041 reviews
    3.09 km away
     
    Crimson Resort and Spa, Mactan
    3,632 reviews
    1.41 km away
     
    Movenpick Hotel Mactan Island Cebu
    2,391 reviews
    .55 km away
     
    Plantation Bay Resort And Spa
    1,830 reviews
    6.50 km away
     
    Nearby Restaurants
    Abaca Restaurant
    502 reviews
    .99 km away
    Ibiza Beach Club
    438 reviews
    .62 km away
    Tides at Shangri-La's Mactan Resort & Spa
    490 reviews
    .07 km away
    Giuseppe Pizzeria & Sicilian Roast
    280 reviews
    .42 km away
    Nearby Attractions
    Lapu Lapu Statue
    718 reviews
    .57 km away
    Magellan Shrine
    167 reviews
    .60 km away
    Ocean Dreamer Island Tours
    133 reviews
    .59 km away
    allblue Scuba& Marine Sports Club
    54 reviews
    .97 km away
    Ask a question
    Questions & Answers
    MazLLondon
    17 August 2017|
    AnswerShow all 2 answers
    Response from edwina_scally | Reviewed this property |
    Hi, So sorry for the late response. I had an Ocean wings sea view. Ask Saira and she will take care of you. I have 9 and 11 years old as well. If you can get one 6 flooring above. You will have an amazing view. Have a... More
    0
    Votes
    geraghtycaroline
    6 June 2017|
    AnswerShow all 5 answers
    Response from Matt A | Reviewed this property |
    Yes you can. We had an excursion out to an island for an afternoon. The boat picked us up and delivered us back at the Hotel dock. Very convenient.
    0
    Votes
    geraghtycaroline
    5 June 2017|
    AnswerShow all 7 answers
    Response from ka22tee | Reviewed this property |
    Yes its only 15-20 mins.away to the airport and yes they have iron and ironing boards inside the room.
    0
    Votes
    Room Tips
    "6062 is in the Ocean wing but overlooks the bay side not the actual ocean. Easy walk to all amentities"
    Read review
    "sea view rooms"
    Read review
    "The ocean wing is the best"
    Read review
    "Christmas time is a busy time so book stay and reservations well in advance."
    Read review
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