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Shangri-La's Mactan Resort & Spa

3,792 reviews
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Traveller (3585)
Pool & Beach (755)
Room & Suite (583)
Overview
  • Excellent64%
  • Very good25%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“ocean wing”(302 reviews)
“cowrie cove”(137 reviews)
“chi spa”(135 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
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Offers from Shangri-La's Mactan Resort & Spa
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,792)Write a Review
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1,812
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94
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All reviewsocean wingcowrie covechi spaadventure zonetides restaurantocean club loungebuko barfish foodmarine sanctuarymini golfchinese restaurantprivate beachtropical fishfish feedingwater slidewhite sand beachbreakfast buffet
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761 - 765 of 2,837 reviews
Reviewed 20 May 2016 via mobile

Perfect Beach Front with a Marine Santuary, Spacious Pool, Adventure Zone for the kids to unwind, Chi Spa, Tides Buffet Restaurant, here are some of the attractions of Shangrila Mactan Resort and Spa that makes it a 5 star destination. We have stayed there several...More

Thank Dennies S
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 8 June 2016

Dear Dennies S, Your Mactan family will always be waiting to welcome you back to your second home.  Thank you for a great review! Kind regards, René D. Egle

Reviewed 20 May 2016

Stayed here for the first time with my wife and enjoyed every minute of it. Beautiful pools and garden, nice fish sanctuary. They provide different daily outdoor activities. Tides restaurant provides wide selection of food especially for the breakfast buffet. Staff were very friendly and...More

Thank 1990joe
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 8 June 2016

Dear 1990joe, Happy to know you are planning to come back! Perhaps on your following visit you can enjoy a romantic al fresco dinner seaside, or maybe a signature treatment at CHI, The Spa. Looking forward to seeing you again in Mactan. All the best,...More

Reviewed 20 May 2016

Amazing to go back to the place where we had our magical & romantic wedding.....even better this year, than last. Weather was sublime and we had a romantic dinner on the beach - it was superb. All the staff & the Management were amazing X

Thank Jeffers K
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 8 June 2016

Dear Jeffers K, I’m always delighted to hear from returning guests; it’s a heartwarming privilege to be part of such special celebrations. I do hope to welcome you back- perhaps before your next anniversary?  With warm wishes, René D. Egle

Reviewed 19 May 2016

What can I say? Only superlatives. Been coming to this hotel resort and I always feel at home. Last Sunday, we checked-in with other family friends and we had great time together. Firstly, our rooms were upgraded to Ocean Wing, all of us. Secondly, we...More

Thank Bikedaddy
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 8 June 2016

Dear Bikedaddy, And what can I say except thank you very much, I’m delighted that you always feel at home with us, and that the Mactan family and I look forward to your next visit soon. Kind regards, René D. Egle

Reviewed 19 May 2016

First of all, it is Shangri-La. No further description needed. But I have to share the wonderful experience my husband and I had. It was our first time and we were here during a friend's wedding. We have stayed here for 2N3D in February 2014....More

Thank Xtnalogy
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 8 June 2016

Dear Xtnalogy, Thank you for sharing your experience; it really is these little moments that show the kind of heartfelt hospitality and service our brand is rightly known for. I hope to welcome you back for a little family holiday soon. :) All the best,...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$288 - US$508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lapu Lapu
#1 Luxury Hotel in Lapu Lapu
#1 Family Hotel in Lapu Lapu
#1 On the Beach Hotel in Lapu Lapu
#2 Romantic Hotel in Lapu Lapu
#2 Spa Hotel in Lapu Lapu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$288 - US$508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lapu Lapu
#1 Luxury Hotel in Lapu Lapu
#1 Family Hotel in Lapu Lapu
#1 On the Beach Hotel in Lapu Lapu
#2 Romantic Hotel in Lapu Lapu
#2 Spa Hotel in Lapu Lapu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (3585)
Pool & Beach (755)
Room & Suite (583)
Dining (291)
Amenities (137)
Family and Play Areas (26)
Business Centre & Event Rooms (18)
Questions & Answers
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GabsGirl76
3 February 2018|
AnswerShow all 3 answers
Response from bwk_michael | Reviewed this property |
For the whole day (if you don't stay at the hotel but you wanna use everything like the spa, beach, pool etc) you pay 3600 pesos. This includes lunch buffet and 20 percent discount of all drinks. You can stay at the resort... More
1
Vote
grooveTlv
31 January 2018|
AnswerShow all 2 answers
Response from SidSolanki | Reviewed this property |
Club access and ocean view
0
Votes
Xiaohong K
14 December 2017|
AnswerShow all 4 answers
Response from Franndeo T | Reviewed this property |
Just ride white taxis. ;)
0
Votes
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12345625
Room Tips
"Ocean Wing"
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"Ocean view rooms are a must if you want access to the ocean view pool away from the kids pool area."
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"Rooms with a sea view do actually have a good sea view."
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"Ask for a room with a view of the ocean"
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