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Crimson Resort and Spa, Mactan

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Crimson Resort and Spa, Mactan
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2,759 Reviews from our TripAdvisor Community

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Showing 2,260: English reviews
Taipei, Taiwan
1 review
Reviewed 2 days ago NEW

great place, but customer service is not very well. the woman in the counter, her attitude is very rude, she seems like doesn't want to talk to us, just because we checked out and still wanted to stay in the resort cause we didnt want to go to the airport that early.

Review collected in partnership with this hotel

Helpful?
Thank 488siyuang
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear 488siyuang, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are embarrassed that we fell short in our service which is far from the standards we are known for.... More 

philippines
1 review
Reviewed 2 days ago NEW

The setup of the rooms is what I love most of this place, its like staying in a village compared to high rise resorts. Beach area is quite small compared to other resorts. Amenities and recreational activities are good. Overall stay was good.

Review collected in partnership with this hotel

Helpful?
Thank The_j0urney
Australia
Level Contributor
47 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 days ago NEW

Stayed 3 nights ,Breakfast was plentiful . Service was a bit slow as staff busy cleaning empty tables rather than serving diners . Diner was beautiful .attentive service . Room was big and clean . Very comfortable bed. Private beach was nice but be careful when entering the water . . Rocks .. large and small submerged can do damage... More 

Review collected in partnership with this hotel

Helpful?
Thank JYAustralia
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear JYAustralia, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am glad to know that you had a wonderful Crimson experience. It is our privilege to have been given the chance to... More 

Daejeon, South Korea
1 review
Reviewed 3 days ago NEW

Several employees of kindness is scarce. I think it will not all that I can see. A swimming pool and facilities are satisfied. If there is a chance in the future, once again I want to stay.It's definitely an attractive place.

Review collected in partnership with this hotel

Helpful?
Thank taehoonk481
San Francisco, California
1 review
Reviewed 3 days ago NEW

This is a pretty nice resort - great service, good landscaping, good restaurants/bars. The one big turn off was the pool - lots of babies in diapers and adults in underwear were in there and the water wasn't really clean or inviting. Location-wise also, we wanted to do some tour activities like Bohol, Cebu city, waterfall, whale-sharks - and staying... More 

Review collected in partnership with this hotel

Helpful?
Thank Eghtes
Hong Kong, China
1 review
Reviewed 3 days ago NEW

Food outside of Saffron was very good. Saffron for the breakfast was overran and understocked (multiple days waiting for glasses and food to be restocked). Staff were polite & friendly, but slow due to either process/stock or mismanagement, Azure Bar, Scores and other food restaurant Tempo, but better offering. Watersports were very good, very helpful staff. Low cost snorkling by... More 

Review collected in partnership with this hotel

Helpful?
Thank Matthew H
St. Petersburg, Russia
1 review
Reviewed 3 days ago NEW

lovely hotel, service, beach, rooms, staff attitude! very comfortable sofas by the sea! Minus - unreasonably high prices for snacks and drinks, as well as prices on Spa treatments((( not enough animation programs(

Review collected in partnership with this hotel

Helpful?
Thank E8045ACelenab
Seoul, South Korea
1 review
Reviewed 3 days ago NEW

Good service and very nice environment. We will revisit the crimson resorts at next year. I will recommend to my friends of your hotel. I grade to meet kindly persons of your staffs. But I was inconvenienced that we not be able to check-out with free charge lately and we feel expensive meal.

Review collected in partnership with this hotel

Helpful?
Thank seungwooc387
Alappuzha
1 review
Reviewed 3 days ago NEW

Over all very good experience. Attitude of staff is excellent. Rooms are good. Internal transportation is good. Service provided at every point is excellent... Couldn't use all facilities as we are time constraint....

Review collected in partnership with this hotel

Helpful?
Thank 430sanilz
Busan, South Korea
1 review
Reviewed 3 days ago NEW

It was good because the resort was so pretty. And everyone was very kind and thanksful and I was very satisfind while I was staying. When I go back to Cebu agin, I think i will be satying at Crimson👍🏻

Review collected in partnership with this hotel

Helpful?
Thank C1163SIrose
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear C1163SIrose, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Synonymous with luxury and personalized service, Crimson Resort and Spa is the new destination and resort to experience. Nestled in one of the country's most prestigious tourist destinations, this exclusive piece of paradise is just 15 minutes away from the Mactan International Airport. ... more   less 

Additional Information about Crimson Resort and Spa, Mactan

Address: Seascapes Resort Town | Mactan Island, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: €151 - €429 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crimson Resort and Spa, Mactan 5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Crimson Resort And Spa, Mactan Hotel Lapu Lapu
Crimson Resort And Spa, Mactan Cebu Island/Mactan Island - Lapu Lapu
Hotel Style:
#3 Romantic Hotel in Lapu Lapu
#3 On the Beach Hotel in Lapu Lapu
#3 Luxury Hotel in Lapu Lapu
#4 Spa Hotel in Lapu Lapu
#4 Business Hotel in Lapu Lapu
#4 Family Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from Crimson Resort and Spa, Mactan staff and other travellers.
49 questions
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Questions? Get answers from Crimson Resort and Spa, Mactan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Villas!!! Easy access to all major facilities.”
 of 5 bubbles 715sidc, 27 Nov 2016 | Read review
“Rooms near the beach has best views”
 of 5 bubbles aeinosante, 21 Nov 2016 | Read review
“Perfect place to stay”
 of 5 bubbles arnoldoa926, 17 Nov 2016 | Read review
“Price range is moderate but the facilities and staff could'nt be better.”
 of 5 bubbles jimswoo, 15 Nov 2016 | Read review
“Room 108 was great. Just the right level of privacy and nice private pool”
 of 5 bubbles 974DavidG974, 11 Nov 2016 | Read review
5 of 5
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