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JPark Island Resort & Waterpark, Cebu

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JPark Island Resort & Waterpark, Cebu
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564 Reviews from our TripAdvisor Community

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There are newer reviews for JPark Island Resort & Waterpark, Cebu
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Showing 366: English reviews
Singapore, Singapore
Reviewed 19 September 2016

Resort with some freebies where you cant find it from other resorts. That includes free use of life jackets,some floaters and goggles Staff were all easy to talk with - no race needed to see those genuine help. One night stay is not enough for this huge and amazing resort. Definitely will be coming back. Pricey but very worth it...

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Helpful?
Thank prncsgdla
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear prncsgdla, Thank you for leaving us a beautiful review. We are happy that you enjoyed your stay with us. It is heartwarming that you are recommending our hotel to those planning for family getaway. Also, we are very much grateful because you have appreciated the simple deed of our staffs. Your positive comments will inspire us to do better....

Reviewed 19 September 2016

Stayed at JPARK Island Resort Waterpark Cebu on Sept. 6-8, 2016 to participate as Delegate to the 18th International Network of Affiliated Ports (INAP) Conference. An annual conference attended by various delegates from 9 member ports/6 countries in Asia. The staff are courteous and attentive from check-in to check-out. The restaurant staff was also kind enough to arrange a packed...

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Helpful?
Thank Yeng E
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear Yeng E., Thank you for leaving us a beautiful review. We are happy that you enjoyed your stay with us. And what's overwhelming to hear is how you have enjoyed the activities during business conference. Your positive comments will inspire us to do better. Hope to see you in your next water adventure. Best, Seah Noh General Manager

Cebu City, Philippines
Reviewed 15 September 2016 via mobile

it was an unexpected event that we were to a very spacious and cozy room maybe because there we're too many guests checking in and they ran out of rooms that was supposed to be for us. the FDA or front desk agent was very nice and fast with our c/i process. thank you!

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Helpful?
Thank Albien Jake A
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear Albien Jake A, Thank you for choosing us! We are happy to hear that you enjoyed your stay with us, we will commend our front desk team for the nice and fast service towards our guests and we'll let them be an inspiration to others.. Your positive comments will inspire us to do better. We hope to see you...

Reviewed 3 September 2016 via mobile

Good for relaxation. The place is good for family outings. been here for almost 5 times already. Must try: the abalone restaurant Wifi connection is so-so. Expect more korean nationals here. Alive environment. Enjoyable. Great place to relax.

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Helpful?
Thank Carmina G
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear Carmina G., Thank you for choosing to stay with us. We are glad that you see us as a good place for relaxation. And what's overwhelming to hear is how you recommend our resort to those planning for family getaway. At the same time, we acknowledge your comment about our restaurant wifi connection. Rest assured, we will look into...

Napa, California
Reviewed 1 September 2016

perfect for kids. excellent customer service from all the staff, friendly, nice and sincere service especially from the restaurant staff. beach was better than other resorts and water park was a great experience for kids. hotel was clean and definitely worth the price i paid for.

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Helpful?
Thank 887sigridd
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear 887sigridd, Thank you for leaving us a beautiful review. We are happy that you enjoyed your stay with us. It is heartwarming that you have named us as a place perfect for kids and with excellent customer service specially to our restaurant staffs. Your positive comments will inspire us to do better. Hope to see you in your next...

Mandaluyong, Philippines
Reviewed 30 August 2016

This was my second visit to the place, but the first one under the new management. It used to be called Imperial Palace but changed its name I guess after the new management took over. Guests in this hotel are mostly Korean or Japanese. THE GROUNDS It is a big sprawling resort. You can get around by golf cart taken...

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Helpful?
1Thank LaBatterie
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear LaBatterie, Thank you for leaving us a beautiful review. The good points you raised are very well appreciated. We are glad that you have rated us a place of fun for families and kids. At the same time, we acknowledge your negative comments. Rest assured we will look into the matter. It is heartwarming that you have appreciated the...

Reviewed 25 August 2016 via mobile

Visited this place on 22 Aug. A very nice and clean place, very suitable for children. Reasonably priced as the day rate only charge for children of 5 years old and above. Buffet lunch was superb and the swimming pools were great for my 3 years old girl to play. However, the beach is rocky, not really suitable for kids...

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Helpful?
Thank Shiyi C
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear Shiyi C, Thank you for leaving us a beautiful review. We are happy that you loved your stay with us. And what is overwhelming to hear is how you have enjoyed our food, pools and amenities . Your positive comments will inspire us to do better. Hope to see you in your next water adventure. Best, Seah Noh General...

Reviewed 24 August 2016 via mobile

I was in this place four times before to spend a lone time with my family, a rest from a busy work and just to chillax...from then on I always look forward going back here...formerly It was called Imperial palace - a palace indeed...last night we just roam by Lapu lapu city and decided to drop by here since I...

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Helpful?
Thank Yvette C
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear Yvette C, Thank you for leaving us a beautiful review. We are delighted that you enjoyed your stay with us. And what's overwhelming to hear is how you have appreciated our food and amenities. Your positive comments will surely inspire us to do better and to give the best for our guests. Hope to see you on your next...

Phnom Penh, Cambodia
Reviewed 24 August 2016

While the hotel caters primarily to families on group tours from Korea,as a businessman I find it a refreshing place to stay. There is a good beach area and one of the best deep water swimming places buoyed off in the cool sea.Exhilerating! Rooms are of good value with pleasant two room suites containing microwaves and refrigerators . Most have...

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Helpful?
Thank BobbyP23
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear Robert t, Thank you for leaving us a beautiful review. We are very glad that you have chosen us. It is heartwarming that a businessman like you have found our place a refreshing one . Your positive comments will inspire us to do better. Hope to see you in your next water adventure. Best, Seah Noh General Manager

Philippines
Reviewed 21 August 2016 via mobile

I was here last 2014 when it's still called Imperial Palace. The place is just simply magestic! It's amazing! We didn't stay in the hotel but just for day tour. I can't remember how much because my cousin paid it all and I can say it's damn expensive. I think the price is quite reasonable because the place is exquisite!...

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Helpful?
Thank agentdarkmatter
JparkResort, General Manager at JPark Island Resort & Waterpark, Cebu, responded to this review

Dear agentdarkmatter, Thank you for leaving us a beautiful review. We are glad that you enjoyed your stay with us. It is heartwarming that you are recommending our resort for those who are planning for family getaway and group outing. Your positive comments about our facilities will surely inspire us to do better and to give the best for our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about JPark Island Resort & Waterpark, Cebu

Address: M.L Quezon Highway | Brgy. Maribago, Lapu Lapu 6015, Philippines (Formerly Imperial Palace Waterpark Resort and Spa)
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: €178 - €479 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JPark Island Resort & Waterpark, Cebu 5*
Number of rooms: 556
Reservation Options:
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Also Known As:
Imperial Palace Waterpark Hotel Lapu Lapu
JPark Island Resort & Waterpark, Cebu Cebu Island/Mactan Island - Lapu Lapu
Hotel Style:
#3 Top resorts Hotel in Lapu Lapu
#5 Luxury Hotel in Lapu Lapu
#5 On the Beach Hotel in Lapu Lapu
#6 Family Hotel in Lapu Lapu
#7 Business Hotel in Lapu Lapu
#8 Spa Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from JPark Island Resort & Waterpark, Cebu staff and other travellers.
25 questions
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Questions? Get answers from JPark Island Resort & Waterpark, Cebu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose a room facing the lobby roof :) Always ask fora room facing the beach and pool area.”
 of 5 bubbles jheviray, 20 Nov 2016 | Read review
“I genuinely like a room facing towards the waterpark side.”
 of 5 bubbles 873markn, 9 Nov 2016 | Read review
“you need to get a beach view room instead of city view.”
 of 5 bubbles , 18 Oct 2016 | Read review
“Rooms facing the beach are better...”
 of 5 bubbles D1567EEchristopherd, 2 Oct 2016 | Read review
“Get a suite if you are more than 3 in the group - much more space and much more comfortable”
 of 5 bubbles LaBatterie, 30 Aug 2016 | Read review
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