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Marco Polo Plaza Cebu

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Marco Polo Plaza Cebu
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1,089 Reviews from our TripAdvisor Community

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There are newer reviews for Marco Polo Plaza Cebu
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Showing 895: English reviews
Reviewed 6 June 2016 via mobile

This hotel used to be the famous Cebu Plaza until it was closed by the management & Marco Polo bought it. The rooms though a bit old yet it was renovated & given a modern ambiance. The food at their resto is one to look forward to. The lobby is still majestic & grand as well as their furnishing.

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Helpful?
Thank jeckli
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear jeckli, Thank you for choosing to stay at our hotel and for sharing your appreciation of our hospitality through this review. We are grateful of your good word and we look forward to have you stay with us again soon. Sincerely, Julie Najar General Manager

Hong Kong, China
Reviewed 5 June 2016

Very good property but knead more interactive with vip and regular guests making them feel like there are at home, with a few words to make them feel in comfort zone, as we are GHA Platinum members we love Marcopolo Hotels

Review collected in partnership with Marco Polo Hotels
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Helpful?
1Thank narendrakirtilalg
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear narendrakirtilalg, Greetings from Marco Polo Plaza Cebu! Thank you for sharing your recent stay experience with us through this review. Your reception of our brand of customer service brings inspiration. Thank you for your membership and loyalty to the Global Hotel Alliance and Marco Polo Hotels. Cheers! Sincerely, Julie Najar General Manager

Manila
Reviewed 4 June 2016 via mobile

My stay in Marco Polo Plaza Cebu completed my stays in all Marco Polo Hotels in the Philippines. Thank you for our kind sponsors who made the bookings. Breakfast in all marco polo hotels are really belly busting and mouth watering!! Awesome set up and the variety of food is really fantastic. My room was in the 20th floor with...

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Helpful?
Thank johnwilnardapolonio
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear johnwilnardapolonio, Greetings from Marco Polo Plaza Cebu! Thank you for finding time to share your stay experience at our hotel. And thank you for appreciating our accommodation, food offerings, facilities and most especially, the “Marco Polo Way” of customer service. Your experience brings insight to the MICECON guests. Cheers to your business trips and undertakings! See you again soon...

Hong Kong, China
Reviewed 1 June 2016 via mobile

At time they take good care but nothing compare to Marcopolo Davao which is the best in all aspects because the GM , RM and the Duty Manager are all so cozy and friendly that you will never feel that you are away from home , when you check in and check out they personally see you off and great....

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Helpful?
Thank GANDHILEO
Metro Manila, Philippines
Reviewed 1 June 2016

Marco Polo Plaza Cebu is a nice hotel in Phils. I will surely love to stay on our next vacation. My kids enjoyed so much. The ambiance is great for us who needs to relax, the spa is also great, relaxing so much!

Review collected in partnership with Marco Polo Hotels
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Thank 385anabelled
Cebu Island, Philippines
Reviewed 31 May 2016

The lobby is classically beautiful. Accommodating staff. However, the room is a bit old. The carpet needs attention. The plus is that they have complimentary fruits and drink, chocolate..slippers and bathrobe..extra shampoo etc..But I cannot fault the food..simply heavenly! Even today my kids keep asking me bring them to that great restaurant and of course the pool area. Fun!

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Helpful?
Thank Cheryl M
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Cheryl M, Greetings from Marco Polo Plaza Cebu! Thank you for finding time to share a review about your stay with us. We are delighted to know that you and the kids immensely enjoyed our food offerings as well as the time spent at the pool. Indeed, it is our pleasure to have given you the “Marco Polo Way”...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 31 May 2016

It's good to stay in Marco Polo plaza , if there is Halal food in your restaurant more Muslims will choose your Marco Polo plaza, up on our request they served us the Halal food but we have to wait at least 30 to 40 minutes

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank abdulm520
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear abdulm520, Greetings from Marco Polo Plaza Cebu! Thank you for sharing your stay experience with us through this review. We appreciate your good word as well as your suggestion. Thank you for choosing to stay in our hotel. We look forward to see you again soon. Sincerely, Julie Najar General Manager

Austin, Texas
Reviewed 30 May 2016

This is the 4th time I stayed at this hotel and this is where I am most disappointed. First when we arrived, there was hardly anyone to help us. There were always a lot of staff at the entry to greet you but not so the night we arrived ( about 7pm). I booked the Continental Club rooms and they...

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1Thank valuemytime
Dubai, United Arab Emirates
Reviewed 28 May 2016

If you want peace and silence as your idea of relaxation, then come to Marco Polo Plaza Cebu! Just a few minutes drive from the city and yet felt like you are so much further away! Good service and good food :) Looking forward to spending a few days with family again next vacation!

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Helpful?
1Thank Cyril B
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear Cyril B, Greetings from Marco Polo Plaza Cebu! Thank you for appreciating the premiums of our hotel property and for sharing it through this review. Your definite plan to come back is highly appreciated. We wish you the best in all your other travels. Indeed, we are excited to see you on that next vacation in Cebu! Sincerely, Julie...

Metro Manila, Philippines
Reviewed 27 May 2016

Our stay was absolutely amazing. In a very affordable price, you can relax in a deluxe room with full access of amenities. When I came inside the hotel, I was awe-struck by the spectacular chandelier. The Japanese front desk speaks English fluently and we didn't have any language barriers. The room is clean and has a city view. Wide selections...

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Helpful?
Thank FearlessTraveler1980
OnNivelHills, General Manager at Marco Polo Plaza Cebu, responded to this review

Dear FearlessTraveler1980, Greetings from Marco Polo Plaza Cebu! Thank you for your warm reception of our hospitality and for sharing it through this review. Nothing can be more inspiring than to know we have made our guest like you happy, relaxed and satisfied. Again, thank you for the good word. We are excited to see you again on that next...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Marco Polo Plaza Cebu is nestled at the prestigious Nivel Hills providing a spectacular view of Cebu City and Mactan Island. Be it business or vacation, stay at Cebu City's Finest hotel, the Marco Polo Plaza Cebu. Marco Polo Plaza Cebu is a 24 storey hotel with 329 well-appointed guest rooms including suites with fine amenities, 24 hour security and safety measures and free Wi-Fi internet. A trip to the "Queen City of the South" in the Philippines - Cebu, is a culinary journey. Marco Polo Plaza Cebu is hailed as a dining destination of Cebu City. Dubbed as the "Best Buffet in Cebu City", Cafe Marco attracts diners to feast on Filipino, Continental and Western cuisine. It is awarded as Top 5 Restaurant in the Philippines by the prestigious Miele Guide in 2013. Blu Bar & Grill is an ultimate dining experience in Cebu City. From a thousand feet above sea level, it offers a panoramic view of Cebu City and Mactan Island. The glamorous Philippine Tattler awards it as one of Philippines' Best Restaurants. Marco Polo Plaza Cebu is a choice Cebu venue for meetings, conferences and celebrations. Its lavish Grand Ballroom and function rooms can accommodate up to 2,500 guests. ... more   less 

Additional Information about Marco Polo Plaza Cebu

Address: Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: €76 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marco Polo Plaza Cebu 4*
Number of rooms: 329
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Travelocity, Agoda, Asiatravel.com Holdings and Jetsetter so you can book your Marco Polo Plaza Cebu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Cebu Island/Cebu City, Philippines
Hotel Style:
#2 Business Hotel in Cebu City
#3 Luxury Hotel in Cebu City
#3 Romantic Hotel in Cebu City
#3 Family Hotel in Cebu City
#3 Spa Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Plaza Cebu staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room was ok it was clean bed was the way I like room service was ok the burger was fine I order couple of time room service as well over all I like the hotel but away from the mall which I did not like next time will get next to the mall is better I think ”
 of 5 bubbles m0hsinabbass, 17 Feb 2017 | Read review
“great price for an excellent hotel”
 of 5 bubbles I4891GYmichaelg, 16 Feb 2017 | Read review
“No due to dirty bath ”
 of 5 bubbles 993doreenm, 13 Feb 2017 | Read review
“check out rooms before checking in”
 of 5 bubbles MichaelDaisySimmons, 7 Feb 2017 | Read review
“1)get rooms away from the elevator 2)get the rooms facing the city and the sea.”
 of 5 bubbles Philip07621, 6 Feb 2017 | Read review
5 of 5