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Mandarin Plaza Hotel

About
Location
Cleanliness
Service
Value
Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Wheelchair Access
Bar/Lounge
Spa
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Outdoor pool
Public Wifi
Conference Facilities
Non-Smoking Hotel
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Charming
HOTEL CLASS
Reviews & more
789Reviews
773Photos
35Q+A
100Room tips
Traveller rating
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Checked in about 2am. Reception just doing their job to get things over with. Need 1k deposit even if you'd prepaid for room. If move beds around, you'd be charged 2k. Room was clean. Room service reasonable price. Lady singing in the morning that woke us up. Walls pretty thin, c
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The Mandarin was just a stone throw away from the wedding reception of a niece so it was chosen by the clan. In fairness, we created a lot of noise too like the others, meaning, the marketing was working because it was fully occupied.
I was able to treat a childhood friend in th
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+7
My expectations DOWN🔽 far from what im expected to this Hotel, what i only♥️love was the location near at Ayala Mall and Terrace , other than that nothing.

❎unpleasant upon checki-in
❎front line staff needs more training when it comes on being “guest feels not a customer feels”
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Booked for SENIOR CITIZENS for a birthday staycation. But front desk were rude. The rudest service you could ever imagine. Unworthy of using the name Mandarin to be affiliated with large Mandarin hotels worldwide.

Room had cockroaches, spiders and not cleaned well.

Train your
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Always a great place to stay. The rooms are always comfortable. They did cut back on personnel but the service has not gone down. The food buffet is always a great feast. The people are always pleasant and very accomodating.
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Professional photo exclusively commissioned by TripAdvisorMandarin Plaza Hotel
The Superior Room at the Mandarin Plaza Hotel
Professional photo exclusively commissioned by TripAdvisorMandarin Plaza Hotel
The Luxury Suite at the Mandarin Plaza Hotel
Professional photo exclusively commissioned by TripAdvisorMandarin Plaza Hotel
The Deluxe Room at the Mandarin Plaza Hotel
Professional photo exclusively commissioned by TripAdvisorMandarin Plaza Hotel
The Executive Room at the Mandarin Plaza Hotel
Previous
Hi , can we bring a guest to our room without being charged ?
There's no correct answer to this question... the room is usually for 2 people so if you plan ahead and add your guest upon checking in, I think the hotel will not charge.....or paying a small sum to your guest is a small price to pay to make sure your guest is accounted for in case something happens...e.g.. fire...earthquake...
0 votes
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Hi I made a reservation for Nov.22 can I check inn by the time I arrived at 5am Nov. 22?? Thnx
No you can’t All hotels around the world let you in between 12.30-2pm earliest. Yuh must contact the hotel to ask what they can do for you
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hi how much for 2 adults does that include breakfast ? do you supply airport shuttle bus to and from cebu int ? how much ? can we pay on arrival or do we need to book by credit card ?
I’ve booked my reservations with Agoda. My room accommodation includes breakfast for 2. Airport shuttle is available if you request it. But i suggest you go with uber or grab car. It would be cheaper.
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How many person/guest your room can accomodate?
We were three(3) adults with one child in the room with twin beds. No additional charges for the excess of 2 was paid.
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Are you able to provide a cot/crib? any charges? Do you provide airport transfer service to your hotel? Please advise on the cost if you do.
As far as I know, they do not provide airport shuttle to and from the airport/hotel. As for cribs, though I am not certain, I would think that they would have a crib. As to the price, I am in no position to answer that.
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"Choose a room facing Ayala Mall.."
"near the Ayala mall and IT business district, restaurants, coffee shops out the hotel; congested area & near a bus-jeepney terminal."
"Safety when you get a Taxi as the Security Guard gets a record of the taxi... the mall is just a short walk.."
"Book early and request your preferred room"
"From tenth floor and higher, you will surely have a good sleep."
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PRICE RANGE
US$43 - US$64 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
81
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