Checked in about 2am. Reception just doing their job to get things over with. Need 1k deposit even if you'd prepaid for room. If move beds around, you'd be charged 2k. Room was clean. Room service reasonable price. Lady singing in the morning that woke us up. Walls pretty thin, c…
The Mandarin was just a stone throw away from the wedding reception of a niece so it was chosen by the clan. In fairness, we created a lot of noise too like the others, meaning, the marketing was working because it was fully occupied.
I was able to treat a childhood friend in th…
My expectations DOWN🔽 far from what im expected to this Hotel, what i only♥️love was the location near at Ayala Mall and Terrace , other than that nothing.
❎unpleasant upon checki-in
❎front line staff needs more training when it comes on being “guest feels not a customer feels”…
Booked for SENIOR CITIZENS for a birthday staycation. But front desk were rude. The rudest service you could ever imagine. Unworthy of using the name Mandarin to be affiliated with large Mandarin hotels worldwide.
Room had cockroaches, spiders and not cleaned well.
Train your …
Always a great place to stay. The rooms are always comfortable. They did cut back on personnel but the service has not gone down. The food buffet is always a great feast. The people are always pleasant and very accomodating.
"Choose a room facing Ayala Mall.."
"near the Ayala mall and IT business district, restaurants, coffee shops out the hotel; congested area & near a bus-jeepney terminal."
"Safety when you get a Taxi as the Security Guard gets a record of the taxi... the mall is just a short walk.."
"Book early and request your preferred room"
"From tenth floor and higher, you will surely have a good sleep."