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Waterfront Cebu City Hotel & Casino

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Waterfront Cebu City Hotel & Casino
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2,016 Reviews from our TripAdvisor Community

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Showing 1,763: English reviews
Paranaque, Philippines
Reviewed 1 week ago

- The 9AM room check is irritating especially when you're rushing fixing yourself and when you sleep late for work - Bellboys/concierge are not offering assistance to the guests especially when loading and unloading luggages

Review collected in partnership with this hotel
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Helpful?
Thank esperanzan842
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear esperanzan842 Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. I do apologize for the inconvenience you experienced with the housekeeping knocking your door to make up room at 9am. We have also addressed the comment about...

Manila
Reviewed 2 weeks ago

The best value hotel in Cebu.Good location,walking distance to Ayala mall,big space,best hotel gym,nice casino,nice restaraunts.5 star experience but only 4 star price,and please dont forget to try the seafood buffet at Grand Convention center just 5 minutes away from the hotel.

Review collected in partnership with this hotel
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Helpful?
Thank lichangl
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear lichangl Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. What a fantastic heading rounding up your experience - The Best Value Hotel in Cebu On behalf of the hotel and entire team, I would like to...

California
Reviewed 2 weeks ago

Stayed here with hubby for a night. The bed was super cozy it was difficult to wake up. I just wanted to sleep in. Then then I would have missed the awesome breakfast buffet. Good thing I was able to wake up. The bathroom was clean and the view was OK. I will definitely come back and recommend this hotel.

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Helpful?
Thank FoodieMom1722
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear FoodieMom1722 Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. We are very happy to see that you had a great with us in Cebu and loved your experience . Also I like to thank you so...

Toledo City
Reviewed 2 weeks ago

staying there was awesome. When it comes about the facilities, rooms, location, assignated areas and etc. Very approachable and hassle free. And also the food there was great and taste good everything you wanted to eat us there.

Review collected in partnership with this hotel
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Helpful?
Thank arnelizaviscayno
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear arnelizaviscayno It is our pleasure to have had the opportunity to welcome you to stay at Waterfront Cebu City Hotel & Casino. Thank you very much for taking your time to share such a great review! Your great feedback is truly appreciated and has of course been shared with all our team members. We are pleased to learn that...

South Korea
Reviewed 2 weeks ago

Why does the security guard come into my room?I was very embarrassed. No matter what happens, don't enter the room without permission. I liked the hotel and the service,The impression of the water front rises due to the security guard in the room.

Review collected in partnership with this hotel
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Helpful?
Thank kongi2017
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear kongi2017 Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. I do apologize for the inconvenience you experienced with the housekeeper entering your room. After reviewing the CCTV we could see it was Housekeeping not security entering...

Bern, Switzerland
Reviewed 2 weeks ago

We booked waterfront because of its image, it has been part of cebu for such a long time and always had good experience. Unfortunately, the Hotel Needs renovations. the cheapest room is about 120 USD a night for a standard room which looked like a motel (with the dark curtain flowers, the yellow light, the whole Floor plan basically is...

Review collected in partnership with this hotel
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Helpful?
Thank J_Chica89
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear J_Chica89 Greetings from Cebu Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. Reading your review I understand that your biggest concern comes from a price point so let me clarify. A hotel works very much like...

Reviewed 2 weeks ago via mobile

I had my experience visiting this hotel recently last January 2017 with friends. The hotel was so elegant and simple. The hotel have many restaurant inside where you can choose any cuisine like japanese (Mizu), chinese (Tin Gow), italian (La Gondola), filipino (Uno) it's a buffet style and sometimes malaysian food. They have also a bakeshop called Madeleine where they...

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Helpful?
Thank Rose Ven B
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Rose Ven B Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. We are very happy to see that you and your friends had a great experience with us in Cebu . Great to read that you...

Medellin
Reviewed 2 weeks ago

We stayed here for two nights in February. We were not overly happy with the hotel, and would not stay here again. The actual building is quite impressive, and it is in a reasonable location to see the attractions (by taxi) or Cebu City. There is nowhere to really walk to, even the Ayala shopping centre, which goes through a...

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Helpful?
Thank Bicks_medellin
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Bicks_medellin Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. We always strive to offer the highest level of service and accommodation and it seems that on this occasion we unfortunately failed to meet with your expectations....

Brisbane, Australia
Reviewed 2 weeks ago

My family and I (parents + 2 siblings) stayed at this hotel for an overnight stay and we wish we could stay longer. The rooms we chose was 1 room with two double beds and 2 apartments (all located on the 7th floor). These rooms were SO amazing. The apartments are to die for. Everything is well equipped, bathrooms are...

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Helpful?
Thank MichelleM001
St Helier, United Kingdom
Reviewed 2 weeks ago

Will definatly stay at this hotel next trip . Only disappointed they charged me for a bottle of water from the fridge . All water in the room should be complementary . Quality of food on offer is excellent. This hotel is class.

Review collected in partnership with this hotel
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Helpful?
Thank JERSEYPIZZAKING
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear JERSEYPIZZAKING Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. I am glad that you enjoyed our excellent food restaurants and hotel facilities . On behalf of the hotel and entire team, I would like to thank...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Waterfront Cebu City Hotel & Casino

Address: Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: €59 - €116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterfront Cebu City Hotel & Casino 4*
Number of rooms: 562
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Ctrip TA, Agoda, Priceline, Asiatravel.com Holdings, HotelsClick, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your Waterfront Cebu City Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Waterfront Cebu City Hotel And Casino
Waterfront Cebu City Hotel Cebu City
Waterfront Hotel Cebu City
Waterfront Cebu City Hotel & Casino Cebu Island, Philippines
Hotel Style:
#1 Casino Hotel in Cebu City
#6 Luxury Hotel in Cebu City
#6 Spa Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Cebu City Hotel & Casino staff and other travellers.
20 questions
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California
2 months ago
Portland, Oregon
Silver Spring, Maryland, United States

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Questions? Get answers from Waterfront Cebu City Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a deluxe room with city view - great for seeing the city and the weather coming in...”
 of 5 bubbles 288MikeM, 28 Mar 2017 | Read review
“Apartments have more space than the standard rooms”
 of 5 bubbles MichelleM001, 13 Mar 2017 | Read review
“choose rooms at the top levels, request for ones facing the Archbishop avenue to get a good view of the city and the nearby business park.”
 of 5 bubbles gilryann, 11 Mar 2017 | Read review
“The views from above the 12th floor are impressive, seeing across Mactan (planes flying in) to the distant island of Bohol.”
  • 12th floor view to Mactan, Bohol beyond
 of 5 bubbles V5076DQjohnt, 2 Mar 2017 | Read review
“Go for room on the 18th Floor or with access to the Ambassador Lounge”
 of 5 bubbles ltchook, 14 Feb 2017 | Read review
5 of 5