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Waterfront Cebu City Hotel & Casino

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Traveller (722)
Room & Suite (492)
Dining (126)
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Overview
  • Excellent30%
  • Very good41%
  • Average19%
  • Poor6%
  • Terrible4%
Travellers talk about
“cafe uno”(24 reviews)
“breakfast buffet”(83 reviews)
“business trip”(46 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,611)
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1 - 5 of 2,309 reviews
Reviewed 4 days ago

The only hotel I will stay in while visiting Cebu. Very safe, friendly staff, inside stores and casino. But the best was room service. Good job. Everyone inside the hotel were customer friendly and room service was the best. Safety is a big concern but...More

Review collected in partnership with this hotel
Thank chadsigmoninqc
Response from Anders H, General Manager at Waterfront Cebu City Hotel & CasinoResponded yesterday

Dear chadsigmoninqc Thank you for staying with us, and for taking the time to share your lovely experience with us and fellow travellers. WOW what a great review and it truly warms our hearts to read it. We are very grateful to read that we...More

Reviewed 5 days ago

Beautiful establishment and grand lobby and gathering arra. Exellent frontdeak and bell service! Issue with room servise, however mgt took care of it immediately. Room service and buffet staff very helpful and smiles. Mgr Vincent very helpful. Thank you, Paul and AmyMore

Review collected in partnership with this hotel
Thank Paul C
Response from Anders H, General Manager at Waterfront Cebu City Hotel & CasinoResponded yesterday

Dear Paul C Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. Thank you also for all your descriptions about the facilities, the...More

Reviewed 1 week ago

Great getaway while still in the city. Breakfast buffet is always excellent. Room and view are always great. The staff and service did not disappoint. Online reservation was disappointing as the promo was not used in the initial reservation even if the promo was already...More

Review collected in partnership with this hotel
Thank mandrakeko
Response from Anders H, General Manager at Waterfront Cebu City Hotel & CasinoResponded yesterday

Dear mandrakeko Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. On behalf of the hotel and entire team, I would like to...More

Reviewed 1 week ago

I love everything in this hotel : from their restaurants to the in-house gym, not to mention their spacious and luxurious architecture & interior. The 1-star less would only be for the clogged bath tub when we first got there, and the lack of bidet...More

Review collected in partnership with this hotel
Thank jundanganan
Response from Anders H, General Manager at Waterfront Cebu City Hotel & CasinoResponded yesterday

Dear jundanganan Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. We appreciate your valued feedback and thank you for sharing the experience...More

Reviewed 1 week ago

My overall experience of staying waterfront city hotel was good Employee on front desk was really kind when I check in. But the next employee on front desk when I check out was not kind. There was absolutely no smile on her face. Even she...More

Review collected in partnership with this hotel
Thank Tony77778888
Response from Anders H, General Manager at Waterfront Cebu City Hotel & CasinoResponded yesterday

Dear Tony77778888 Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. We appreciate your valued feedback and thank you for sharing the experience...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Outdoor pool
Details
Price range
US$68 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Cebu City
#5 Luxury Hotel in Cebu City
#5 Spa Hotel in Cebu City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$68 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Cebu City
#5 Luxury Hotel in Cebu City
#5 Spa Hotel in Cebu City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (722)
Room & Suite (492)
Dining (126)
Pool & Beach (62)
Amenities (59)
Business Centre & Event Rooms (20)
Family and Play Areas (1)
Questions & Answers
Ask a question
rectorspetmangolyc
3 March 2018|
AnswerShow all 2 answers
Response from Anders H | Property representative |
Dear rectorspetmangolyc We have a great deal of long staying guests that stay for 60 days or more and there is no issues and you will have a pleasant stay. I have sent you a private message so we can discuss further on... More
0
Votes
salm0n09
10 November 2017|
AnswerShow all 6 answers
Response from Anders H | Property representative |
Dear salm0n09 Welcome to Cebu We don't provide free shuttle service to and from airport but you can book a car directly via hotel or at our airport desk at the terminal. For booking of transportation please call +63 (0)32... More
0
Votes
Room Tips
"Ambassador Suites are spacious and comfortable"
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"I have said it before and I will say it again - pay extra for ambassador lounge access room"
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"higher pay get better room."
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"high floor for a better view"
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