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Richmonde Hotel Ortigas

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326 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Auckland, Auckland, New Zealand
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 December 2014

Staff were friendly and prompt, changed rooms twice due to bugs and noise. used as a airline crashpad, so busy and noisy at times. Food was good, breakfast definitely great to wake up too. Pool and Gym were unavailable during stay. Just needing some TLC

Helpful?
2 Thank Maselina S
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Maselina S, On behalf of the hotel management, I would like to apologize for the inconveniences you encountered during your stay with us. Do know that regular fumigation is done in our guest rooms and it is very, very rare for bugs to be present in our rooms. We sincerely regret however that this was the case in the... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 November 2014 via mobile

Overall the hotel is still accessible and have good customer service. However, since I've seen quite a lot of hotels already I would not think that the room are nice. The started their renovation so I would visit them again in the future. I would still recommend this hotel because it is very close to Megamall and Shangrila Plaza.

Helpful?
2 Thank Nancee M
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear NanceeM, Thank you for sharing your thoughts on your hotel experience. We understand how our rooms would seem outdated compared to the new hotels but we do make it a point to keep them well-maintained and comfortable for our guests until we complete the improvements of our hardware. We appreciate your commendation on our service and we shall certainly... More 

Dublin, Éire
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 16 November 2014

Positives: -Friendly staff -Restaurant is ok (slow service), bar had great music and entertainment (though there wasnt many people there and slow service again) and the decorations are great (we were here in November, so Christmas stuff everywhere) -Comfortable beds -Unlike so many hotels, this hotel had two awesome features. 1) all the plugs were international so I didnt need... More 

Helpful?
3 Thank SaoireSaoirse
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear SaoireSaoirse, Thank you for your review and for providing us with your objective view of our hotel’s facilities and services. We appreciate your constructive comments and please be assured that we have brought up your concerns regarding the slow service at the restaurants and front desk and the lapses in airport transfer arrangements to the managers concerned so these... More 

Manila
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 11 November 2014

We went here last halloween time availed the 50% discounts on rooms while others are busy out of town, we wanted to just stay within the vicinity of Megamall since my toddler likes to go there. The deluxe room has a bath tub which is a good thing for us, plus the indoor heated pool where my toddler enjoyed swimming... More 

Helpful?
2 Thank PinkManila
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear PinkManila, We are truly pleased to know that you and your family had a good Halloween weekend with us. Thank you for choosing us for your staycation. We are likewise very grateful for your appreciation of our prime location, hotel facilities, breakfast offerings, and friendly service. Hopefully you will get to stay with us again during your next holiday... More 

New Delhi, Delhi, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 November 2014

Rooms are spacious, I stayed on 11tth floor. the locality is good and very near to SM mall.I enjoyed my stay and would recommend anyone as its centrally located. drawbacks: 1. No sunlight as its surrounded by building 2. not warm water.. it's boiling water

Helpful?
2 Thank Ravi S
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Ravi S, Thank you for your review and we greatly appreciate your kind recommendation. We are likewise glad that you had a nice stay in our suite room. It is indeed unfortunate that most of our suites are unable to catch the “morning sun” because of the neighboring buildings. As for the hot water in our bathrooms, proper mixing... More 

Fort Washington
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 October 2014

Close to everything. Staff were helpful and friendly. Good breakfast selection. Be careful with the hot water. It can burn your skin if you are not careful. The faucet for hot water can get too hot too to the touch. Also, the comforter can get too warm after a while - but then you can get too cold without it.... More 

Helpful?
2 Thank Pogisitony
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Pogisitony, Thank you so much for your review and for acknowledging our friendly and helpful staff, our good breakfast buffet, and our strategic location. Regarding your comment about our hot water, we checked our hot water supply system and the shower heads in our bathrooms and like other bathroom hot water systems, this needs to be properly mixed with... More 

Mandaluyong, Philippines
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 October 2014

We stayed overnight for my husband's birthday. At first, we were impressed by the "character" of the lobby, the grand staircase, the elevators and the corridors -- it was very elegant, has a very European feel and almost feels 5-star (if not for the relatively limited space). No wonder it's a favorite venue for wedding pictorials. Such impressive ambience cannot... More 

Helpful?
1 Thank PurplePuma
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Ms PurplePuma, We are sincerely saddened to hear that your stay with us was not as enjoyable as you had hoped it would be, especially since you were celebrating the birthday of your husband. On behalf of the hotel management, I would like to extend to you our deepest regrets for your less than delightful experience as ultimate guest... More 

Singapore, Singapore
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 1 October 2014

I stayed here twice on two different one night only trips to Manila. During my first visit, I had a cockroach in my room. That marred the experience. The hotel looks tired, it's really a three-star establishment in my experience. The food wasn't fantastic at breakfast. I also ordered room service one of the nights I put up there and... More 

Helpful?
3 Thank Debbie F
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Ms Debbie F, We greatly appreciate your sharing your thoughts on our hotel. Please accept our sincerest apologies for your very unfortunate experiences, especially the cockroach in your room which could have been a result of fumigation as the hotel exerts all efforts to maintain the cleanliness of our rooms. Do know that we have taken note of your... More 

Qatar
Level Contributor
71 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 25 September 2014

Being a regular guest in this Gem, i am very happy how Richmonde Ortigas operates. All hotel staffs are very accommodating and always have their smiles and greetings thrown at you. Breakfasts is sumptuous that offers international and Filipino best dishes. Rooms are great and yes you can confirm twin beds / smoking room with them. Bed is super comfortable... More 

Helpful?
1 Thank Ochie E
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Mr eihco, We greatly appreciate your kind review of the hotel. We are very happy to hear that you are one of our regular guests whom we have successfully satisfied with our facilities, food, and of course, services. We have taken note of the “cons” you mentioned and shall be considering them in our future plans. Thank you and... More 

Cebu Island, Philippines
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 21 September 2014

This is a great hotel if you are travelling on business. The location is in the heart of Ortigas which is excellent for both business and leisure. The rooms are spacious for the price that they offer. The food is excellent as well.

Helpful?
1 Thank wiseguy0413
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Mon S, Thank you so much for your kind words. Being strategically located in Ortigas Center, the hotel truly is a city haven whether staying for work or vacation. We hope you get to visit us again soon! Sincerely, Annie Dioso More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
At the heart of Pasig City’s Ortigas Center stands Richmonde Hotel Ortigas. Its proximity to corporate destinations, shopping & entertainment centers, and the major thoroughfares, gives the hotel an edge in location. Its interiors bring the classic comforts of home amidst five-star luxuries & modern conveniences. And with the staff’s ever gracious service, The Richmonde is THE place to come home to. ... more   less 

Additional Information about Richmonde Hotel Ortigas

Address: 21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: €66 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Richmonde Hotel Ortigas 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Richmonde Hotel Pasig
Richmonde Hotel Ortigas Pasig, Philippines - Metro Manila
Hotel Style:
#7 Luxury Hotel in Pasig
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Questions & Answers

Here's what travellers have asked, with answers from Richmonde Hotel Ortigas staff and other travellers.
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Questions? Get answers from Richmonde Hotel Ortigas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms with road / front views”
 of 5 bubbles taptieg24, 26 Jul 2016 | Read review
“Good foe couples”
 of 5 bubbles eduardrivera1, 10 Jul 2016 | Read review
“higher floor rooms fronting the main road”
 of 5 bubbles TennVee, 20 Jun 2016 | Read review
“Likely all the rooms are very good. Facing the north and no complaints.”
 of 5 bubbles billjonna, 28 May 2016 | Read review
“Rooms in 15 floor & above gives you best view”
 of 5 bubbles JatzDhillon, 7 Feb 2016 | Read review
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