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Richmonde Hotel Ortigas

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Richmonde Hotel Ortigas
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330 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Northampton, United Kingdom
Reviewed 16 December 2014

We stayed here when we could not travel because of the hurricane. The standard room was small, not many toiletries and no view. Good location for shopping. Coffee in the lobby was cold and no pastries. However staff were very good. After a trip to Boracay we came back to the hotel as we had booked it from the UK...

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Helpful?
3Thank Kallvik
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Kallvik, Your feedback on your stay with us is very much appreciated and we sincerely apologize for the inconveniences you encountered. The major differences between our standard room and our deluxe room are the size, the amenities and view. We regret if this was not indicated or mentioned at the time of your booking. However, we do try to...

Singapore, Singapore
Reviewed 11 December 2014

The Richmonde Hotel improved a lot over the past one year or so. Good for a short business stay, especially if your business is to be done in Pasig City/Ortigas Center Area. Most of the offices and shopping malls and restaurants are on walking distance. A true relieve in crowded metro Manila. Quality of service improved in terms of handling...

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Helpful?
1Thank asr50
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Mr asr50, Thank you for your review and for your patronage. It was our pleasure welcoming you back and we hope you will continue to give us the opportunity to serve you whenever you are in Manila. We sincerely appreciate your feedback. We try our best to continuously improve our products and services and we welcome comments and suggestions...

San Pedro, Philippines
Reviewed 9 December 2014

The Lobby and Restaurant are very good in most ways and the service is very accommodating in my experience. Location isn't the best as it's still very congested with traffic and potentially a long wait for a cab. Some very nice restaurants around so ask the concierge for what you like. I found a remarkable Japanese place within a block...

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Helpful?
1Thank billjonna
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Mr BillyKool, Thank you for posting a review on our hotel and for sharing your experience with other travelers. We are glad your stay was okay and that you liked most of the services and offers in our restaurants. Hopefully on your next stay with us you will get to enjoy our new offerings as we aim to regularly...

Singapore
Reviewed 6 December 2014

Had an incredible stay at the Hotel with the service staff going out of their way to make my stay comfortable. Special mention is Ben Opstal from the Concierge who attended to all my transport needs and even to wrap an item for me to check-in at the airport. Mel Garrido made my dining experience memorable right the attentive service...

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Helpful?
2Thank Charles632014
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Mr. Ng, Thank you for posting your review and commending our staff. We were delighted to attend to your needs and make your stay comfortable. We look forward to your next stay. -Jorold Montelibano

Auckland, Auckland, New Zealand
Reviewed 1 December 2014

Staff were friendly and prompt, changed rooms twice due to bugs and noise. used as a airline crashpad, so busy and noisy at times. Food was good, breakfast definitely great to wake up too. Pool and Gym were unavailable during stay. Just needing some TLC

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Helpful?
2Thank Maselina S
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Maselina S, On behalf of the hotel management, I would like to apologize for the inconveniences you encountered during your stay with us. Do know that regular fumigation is done in our guest rooms and it is very, very rare for bugs to be present in our rooms. We sincerely regret however that this was the case in the...

Reviewed 25 November 2014 via mobile

Overall the hotel is still accessible and have good customer service. However, since I've seen quite a lot of hotels already I would not think that the room are nice. The started their renovation so I would visit them again in the future. I would still recommend this hotel because it is very close to Megamall and Shangrila Plaza.

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Helpful?
2Thank Nancee M
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear NanceeM, Thank you for sharing your thoughts on your hotel experience. We understand how our rooms would seem outdated compared to the new hotels but we do make it a point to keep them well-maintained and comfortable for our guests until we complete the improvements of our hardware. We appreciate your commendation on our service and we shall certainly...

Dublin, Éire
Reviewed 16 November 2014

Positives: -Friendly staff -Restaurant is ok (slow service), bar had great music and entertainment (though there wasnt many people there and slow service again) and the decorations are great (we were here in November, so Christmas stuff everywhere) -Comfortable beds -Unlike so many hotels, this hotel had two awesome features. 1) all the plugs were international so I didnt need...

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Helpful?
3Thank SaoireSaoirse
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear SaoireSaoirse, Thank you for your review and for providing us with your objective view of our hotel’s facilities and services. We appreciate your constructive comments and please be assured that we have brought up your concerns regarding the slow service at the restaurants and front desk and the lapses in airport transfer arrangements to the managers concerned so these...

Manila
Reviewed 11 November 2014

We went here last halloween time availed the 50% discounts on rooms while others are busy out of town, we wanted to just stay within the vicinity of Megamall since my toddler likes to go there. The deluxe room has a bath tub which is a good thing for us, plus the indoor heated pool where my toddler enjoyed swimming...

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Helpful?
2Thank PinkManila
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear PinkManila, We are truly pleased to know that you and your family had a good Halloween weekend with us. Thank you for choosing us for your staycation. We are likewise very grateful for your appreciation of our prime location, hotel facilities, breakfast offerings, and friendly service. Hopefully you will get to stay with us again during your next holiday...

New Delhi, Delhi, India
Reviewed 2 November 2014

Rooms are spacious, I stayed on 11tth floor. the locality is good and very near to SM mall.I enjoyed my stay and would recommend anyone as its centrally located. drawbacks: 1. No sunlight as its surrounded by building 2. not warm water.. it's boiling water

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Helpful?
2Thank Ravi S
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Ravi S, Thank you for your review and we greatly appreciate your kind recommendation. We are likewise glad that you had a nice stay in our suite room. It is indeed unfortunate that most of our suites are unable to catch the “morning sun” because of the neighboring buildings. As for the hot water in our bathrooms, proper mixing...

Fort Washington
Reviewed 27 October 2014

Close to everything. Staff were helpful and friendly. Good breakfast selection. Be careful with the hot water. It can burn your skin if you are not careful. The faucet for hot water can get too hot too to the touch. Also, the comforter can get too warm after a while - but then you can get too cold without it....

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Helpful?
2Thank Pogisitony
adioso, Director of Communications at Richmonde Hotel Ortigas, responded to this review

Dear Pogisitony, Thank you so much for your review and for acknowledging our friendly and helpful staff, our good breakfast buffet, and our strategic location. Regarding your comment about our hot water, we checked our hot water supply system and the shower heads in our bathrooms and like other bathroom hot water systems, this needs to be properly mixed with...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
At the heart of Pasig City’s Ortigas Center stands Richmonde Hotel Ortigas. Its proximity to corporate destinations, shopping & entertainment centers, and the major thoroughfares, gives the hotel an edge in location. Its interiors bring the classic comforts of home amidst five-star luxuries & modern conveniences. And with the staff’s ever gracious service, The Richmonde is THE place to come home to. ... more   less 

Additional Information about Richmonde Hotel Ortigas

Address: 21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: €63 - €73 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Richmonde Hotel Ortigas 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Richmonde Hotel Pasig
Richmonde Hotel Ortigas Pasig, Philippines - Metro Manila
Hotel Style:
#7 Luxury Hotel in Pasig
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Questions & Answers

Here's what travellers have asked, with answers from Richmonde Hotel Ortigas staff and other travellers.
8 questions
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Las Pinas, Philippines
over a year ago
1 month ago
Pasig, Philippines

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Questions? Get answers from Richmonde Hotel Ortigas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms with road / front views”
 of 5 bubbles taptieg24, 26 Jul 2016 | Read review
“Good foe couples”
 of 5 bubbles eduardrivera1, 10 Jul 2016 | Read review
“higher floor rooms fronting the main road”
 of 5 bubbles TennVee, 20 Jun 2016 | Read review
“Likely all the rooms are very good. Facing the north and no complaints.”
 of 5 bubbles billjonna, 28 May 2016 | Read review
“Rooms in 15 floor & above gives you best view”
 of 5 bubbles JatzDhillon, 7 Feb 2016 | Read review
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