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Richmonde Hotel Ortigas

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335 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Washington DC, District of Columbia
Reviewed 9 April 2015

This hotel was walking distance to SM Megamall and near Shangri-La. Really nice hotel and the room was perfect. I love the interior decoration and the floor-to-ceiling window in the room. I arrived very early in the morning on the 27th around 5am and they were able to accommodate me at that time. Steph checked me in and she was...

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Helpful?
Thank Avril H
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Avril H, We greatly appreciate your review and commendation of our staff. It was our pleasure to serve you and we will be thrilled to welcome you again to our hotel in the future. Sincerely, Jorold Montelibano Director of Operations

Kuala Lumpur, Malaysia
Reviewed 28 March 2015

Walking distance to malls, offices, banks and convenient stores. Service quality is normal. Breakfast buffet is bad. Limited choices. Hotel is 'old' but facilities are good still. Room is normal. As the title says, nothing exceptional, nothing is bad, apart from the buffet.

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1Thank gatesway
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear gatesway, Thank you for sharing your feedback. We are sorry to hear that you felt your experience with us was quite ordinary and that you found our breakfast buffet not to your liking. We shall do our best to give you more than just the typical hotel facilities and services upon your return. We look forward to giving you...

Davao City, Philippines
Reviewed 18 March 2015 via mobile

The hotel is very accessible to the malls and offices but everything else is just passable. You have to really double check with their reservations because they over promise. Don't dine in the restaurant because it is too expensive for a "just okay" food. Breakfast is better. Too pricey for its quality and service.

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Helpful?
Thank BingBong88
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear BingBong88, We are genuinely thankful for your feedback and we regret if you felt we were unable to deliver what we promised. Since we are incessantly trying to enhance our products and services to be more than merely passable for our guests, we hope you will be more satisfied with us when you return. Sincerely, Jorold Montelibano Director of...

Singapore, Singapore
Reviewed 17 March 2015

I booked an urgent overnight stay with this property as I have an early interview within the area. The location is good as it is very near to business center and shopping malls. Transportation is also good and can walk to the nearest MRT or bus stations. Staff were okay and response time to request is within minutes. As to...

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Helpful?
3Thank kram23
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear kram23, Your review and recommendation are very much appreciated. Good customer service is one of the things our hotel takes pride in. Despite being older than the other hotels in the area, we believe we are able to keep up with them by having regular maintenance and refurbishing of our facilities. Please be advised that hair blowers are kept...

Makati, Philippines
Reviewed 10 March 2015

Stayed here for 1 night last Sunday (March 8, 2015) and although the hotel itself is no longer "new" I had a wonderful time because at least the room was clean, the linens, bedsheet, bed, and towels were clean, no weird smells, and the best part - excellent customer service. Free wi-fi as well in the room! :) The room...

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1Thank Diana_Grace747
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Diana_Grace747, Thank you very much for a great feedback and kind recommendation. It is our pleasure to give our guests a comfortable stay and excellent customer service. Moreover, we are glad that you loved our facilities. On your next stay, you may want to book via our official website where we offer the best rates online. We hope to welcome...

Guam, Mariana Islands
Reviewed 26 February 2015

I stayed at the Richmonde Hotel on numerous occasions and each time I felt safe, comfortable and relaxed. The room was clean and well stocked and the staff were always very helpful, courteous and with a smile, which made me feel good being there. I brought my friends for the 1st time and they were very impressed with the hotel...

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Helpful?
Thank 671Mike1969
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear 671Mike1969, Thank you for your continuous patronage of our hotel. We are delighted to hear that you and your friends felt comfortable and secured during your stay as we want our guests to feel that our hotel can be their second home. We shall look forward to welcoming you back to our hotel soon! Sincerely, Jorold Montelibano Director of...

cebu, philippines
Reviewed 22 February 2015 via mobile

The furnishing was old and the bathroom tub clogged for 2 days. Kept reporting it and still wasn't fixed. Will not stay here again. Was here for a business visit in my Manila site but was really disappointed. Breakfast was good though and location was walking distance to megamall.

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Helpful?
Thank lavender666
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear lavender666, We appreciate your feedback and we sincerely apologize for the inconveniences you experienced. We try our best to make our guests comfortable during their stay and we regret that we failed to do that for you. Please be assured that we have taken proper measures to ensure that this will not happen again to any of our guests....

Dubai, United Arab Emirates
Reviewed 21 February 2015

Well,..staying in this hotel for me is good, the room is ok, but sorry to say that we are unhappy using the toilet because there's no bidet spray, and rgarding the room wifi, its not so good also because of limited gadgets usage only.,..but generally i like the place. Thanks so much, especially to the housekeeping staff for keeping my...

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Helpful?
Thank Crystal C
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Crystal C, Your review is greatly appreciated. Our hotel takes pride in our employees’ honesty and reliability. Wi-Fi access is now available for two devices per room. Please understand that we still need to limit the connections in order to ensure fast internet access for everyone. The hotel is continuously trying to improve our services and facilities. Hopefully, you...

Reviewed 19 February 2015 via mobile

So this hotel is located quite strategic because it's a 5 minutes walking distance to SM Megamall. The room I stayed is in Junior Suite and the bed was comfy, the tv is okay, wifi is good and the sofa is good too! Toiletries were refilled every day upon house keeping. For the breakfast it was a disappointment. Everything is...

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Helpful?
Thank John M
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear John M, Thank you very much for your good feedback. We are pleased to know that you had a pleasant stay in our hotel. We sincerely appreciate comments from guests so we can continuously improve our products and services. We had our kitchen team re-evaluate our breakfast offerings and make the necessary adjustments to ensure that food choices are...

Mindanao, Philippines
Reviewed 17 February 2015

My wife and I spent 3 nights at Richmonde Hotel Ortigas and were pleasantly surprised. We booked a Deluxe Room which was a nice size. The bed was perfect - king size, comfortable and there were two pillows for each of us with extra pillows in the closet. We only had to turn the AC on for a couple of...

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Helpful?
Thank ArtM299
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear ArtM299, Thank you for posting a great review! We do our best to provide the feel of a second home to our guests and we are ecstatic to hear that you have found a “home away from home” in our hotel. We hope to see you again soon! Sincerely, Jorold Montelibano Director of Operations

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
At the heart of Pasig City’s Ortigas Center stands Richmonde Hotel Ortigas. Its proximity to corporate destinations, shopping & entertainment centers, and the major thoroughfares, gives the hotel an edge in location. Its interiors bring the classic comforts of home amidst five-star luxuries & modern conveniences. And with the staff’s ever gracious service, The Richmonde is THE place to come home to. ... more   less 

Additional Information about Richmonde Hotel Ortigas

Address: 21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: €63 - €84 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Richmonde Hotel Ortigas 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Richmonde Hotel Pasig
Richmonde Hotel Ortigas Pasig, Philippines - Metro Manila
Hotel Style:
#7 Luxury Hotel in Pasig
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Questions & Answers

Here's what travellers have asked, with answers from Richmonde Hotel Ortigas staff and other travellers.
8 questions
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Las Pinas, Philippines
over a year ago
2 months ago
Pasig, Philippines

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Questions? Get answers from Richmonde Hotel Ortigas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher levels has great views of the city. Lower rooms you end up staring at the windows of buildings.”
 of 5 bubbles 553tmk, 21 Feb 2017 | Read review
“Ask for rooms with road / front views”
 of 5 bubbles taptieg24, 26 Jul 2016 | Read review
“Good foe couples”
 of 5 bubbles eduardrivera1, 10 Jul 2016 | Read review
“higher floor rooms fronting the main road”
 of 5 bubbles TennVee, 20 Jun 2016 | Read review
“Likely all the rooms are very good. Facing the north and no complaints.”
 of 5 bubbles billjonna, 28 May 2016 | Read review
5 of 5