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Holiday Inn Manila Galleria

Expedia.comUS$81*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$95*
US$81*
US$95*
US$81*
US$82*
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721 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Manila Galleria
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Showing 652: English reviews
Hubli-Dharwad, India
Reviewed 6 November 2014

Yes definitely being a 5 star property its a good hotel. - reception and front desk are neat n attend to you promptly. though the space is small its good for a hotel in a metro = rooms are clean, well maintained and seem cozy. - beds and linens are clean and neat - bathroom is hygienic - you are...

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Helpful?
1Thank hoskatti
JuliaMacario, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for sharing to us your feedback. It is a delightful experience reading your comments on how satisfied you were in all aspects of our products and service. Your comments value to us and it's because of this that we will continue to improve our services through the comments you...

Tuna, Spain
Reviewed 5 November 2014

They charged all my guests P500.00 ($11.00) for each bottle totaling up to more than $200.00 of corkage for everyone that brought gifts. They should have put em in gift wrappers and said they were teddy bears inside. To think I was staying at the penthouse. Which by the way had no air conditioning for the most part (and they...

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Helpful?
Thank fadedfadedfamous
JuliaMacario, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. We appreciate that you have taken the time to write us your feedback. We apologize with regards to power outage and for the inconvenience that this has caused you. We do have a policy when it comes to bringing alcoholic beverages. Thank you for understanding and for recognizing our staff's efforts....

London, United Kingdom
Reviewed 19 October 2014

I have stayed in this hotel twice now, and I find it very convenient and somewhat useful. For example, if you need to go food shopping, or shall I say, retail therapy, there is a shopping centre downstairs. I would advice that it's better to enter the shopping centre from the third floor, as soon as you pass the Smoking...

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Helpful?
Thank Patrick L
JuliaMacario, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. Thank you for sharing to us your experience in our hotel. It's always our pleasure to have you as our guest. We are delighted to know that you were satisfied with almost all of our products and services. We appreciate your comments with regards to our facilities and we hope to...

Calgary, Alberta, Canada
Reviewed 1 October 2014

This is my second time to stay in this hotel this year and each time are over a 12 day period. I make it my home base when I go to Manila to visit family. The rooms are spacious enough to keep a two week supply of clothes. The staff are generally friendly but I was disappointed on this last...

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Helpful?
2Thank Nilo V
JuliaMacario, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria. We appreciate that you have taken the time to share to us your challenges. It is my deepest regret that you feel that way about our hotel. Rest assured that it is not intention to do so and I would like to apologize regarding this issue. Both the management and our...

Manila, Philippines
Reviewed 1 October 2014

Before riding the elevator, the buttons took a long time before they lit and some buttons did not even light. It was always a long wait for the elevators to open. The sink in our bathroom appeared clogged and it took the sink to be half-filled before it started to drain. The receptionist was helpful, though, and easily gave me...

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Helpful?
1Thank Moneymagnet889
JuliaMacario, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for sharing the challenges that you have experienced during your stay with us. We are currently working on improving the service elevator and we apologize for the inconvenience that this has brought you. We will raise your concerns to the management and we thank you for your valuable suggestions...

Qatar
Reviewed 25 September 2014

Will always comeback to this hotel for business of pleasure! Knowing Holiday Inn as part of IHG, they have some pretty cool standard services worldwide. but this Holiday Inn Galleria tops them above. First, this is near/connected to Galleria Mall so all shopping needs are done. Rooms here are very spacious, you can invite 8 more of your friends to...

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Helpful?
1Thank Ochie E
JuliaMacario, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for sharing to us your experiences. We enjoyed reading it and it gives us joy knowing that you had a pleasant stay with us. We thank you for appreciating our facilities around the hotel such as the spacious rooms, nearby facilities, Wi-Fi access, restaurant and the amenities. We will...

Reviewed 23 September 2014 via mobile

Excellent place to stay, had a great time staff very friendly and helpful. Also a good location for shopping and eating out . near by there is and SM mall and Greenhills shopping district. The staff in breakfast floor go out of their way to find out what you like and make sure it is available each morning.

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Helpful?
1Thank Stephen W
JuliaMacario, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you so much for your wonderful feedback! We are pleased to hear that you had a great stay with us. Our staff is truly the gem of Holiday Inn and we are happy to know that they were able to make your stay a great one. We can't wait to...

Reviewed 16 September 2014 via mobile

I am a business traveller, therefore in a lot of different hotels. My needs are very basic as I don't need much for a business stay. This hotel did not manage to actually meet any of my basic needs. The first room I entered was covered in some kind of red - brown substance (it actually looked like blood, but...

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Helpful?
1Thank Josephin G
JuliaMacario, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, We appreciate that you have taken the time to share to us your challenges. We apologize for the inconvenience that this may have caused you. Rest assured that we will look into this matter and will certainly raise this issue to the management. I do hope you would allow us another opportunity to serve you better. Please...

Denpasar, Indonesia
Reviewed 15 September 2014

Great location next to mall..loved going to shop next door and buy pearls from the pearl market The staff at the hotel were fantastic very helpful....however one suggestion would be to have more brochures for tours available in Manilla... We found that this was one area that things could have been better The hotel offered amazing value... We loved our...

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Helpful?
Thank Amazingdi2
JuliaMacario, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sharing to us your experience. We enjoyed reading your feedback and we are happy to know that you had a pleasant stay with us. We have taken notes and we thank you for your valuable suggestions. We hope to serve you soon! All the best, Executive Assistant Manager

Makati City
Reviewed 8 September 2014

I had to attend a conference nearby and I was booked to stay here so since I wasn't paying, I had no choice. That being said I kept an open mind about it as I knew that this place was over 20 years old so I didn't want to unfairly compare it with newer establishments in the city. Nothing spectacular...

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Helpful?
1Thank bobpal
JuliaMacario, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for taking the time to write us your feedback. We aim to be able support you in your journey to success and your comments value to us. It's because of this that we will continue to improve our services through the comments you have provided. We have taken notes and we thank you for your...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Galleria Manila is a 4 star hotel in Manila, Philippines, con¬veniently located at the heart of Ortigas Center. Formerly known as the Manila Galleria Suites, this hotel in Ortigas has a total of 285 guest rooms with coffee and tea making facilities, cable TV, multi-channel radio, IDD/NDD telephone and mini-refrigerator. High speed Internet available upon request (separate payment). ... more   less 

Additional Information about Holiday Inn Manila Galleria

Address: One Asian Development Bank Avenue | Ortigas Center, Pasig, Luzon 1655, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: €62 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Manila Galleria 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Holiday Inn Manila Galleria Hotel Pasig
Manila Holiday Inn
Holiday Inn Manila Galleria Pasig, Philippines - Metro Manila
Hotel Style:
#5 Spa Hotel in Pasig
#6 Luxury Hotel in Pasig
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Manila Galleria staff and other travellers.
5 questions
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West New York, New Jersey
Sydney, Australia

The manager holiday inn.

As a reply to your comments re my post, how many chances do u think someone should give your hotel??. I stayed in the holiday inn the previous year and their was a fire in Robinson's mall, the hotel was evacuatet but no one told me I was staying on one of the top floors their was no alarm no phone call to let us know their was a problem. The only way I knew their was a fire I seen and heard all the emergency vehicles downstairs so i went to investigate. I was in the foyer for an hour and people were still coming down to see what was happening. Bad luck if the fire made it to the hotel and anyone in the hotel that wasn't notified due to the hotel not having a working fire alarm died, god forbid. when we went back to our room it smelt like smoke , fair enough to say this was out of your control I understand that but all my cloths needed washing they smelt like smoke and the management had the same head in the sand approach say nothing and hope it goes away. Personally I wasn't looking for anything other than an apology or a small note under my door saying sorry for the inconvenience but nothing came. Also the staff wasn't very helpful on my stay this occasion they seem to be always busy entertaining themselves with each other or eating food they have hidden in draws! Don't they get a break for lunch. I would not normally choose this hotel but the last two years the crowne plaza was booked out so we thought the holiday inn would have and above average rooms and service for the price you charge but not so, I even had to stay at the Malayan across the road for the first two days waiting for a room to become available. It offered better service and rooms on par with your hotel at half the price!!. I am looking to stay in pasig for this coming September for four weeks but haven't decided if i should stay at the crowne plaza or Marco polo its just a few dollars more, Mark mhurrell.

over a year ago

See all questions (5)

Questions? Get answers from Holiday Inn Manila Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with the city view!”
rockarol, 24 May 2017 | Read review
“Take the rooms from top floors”
suzarrahjanee, 19 May 2017 | Read review
“Higher floors are better, less noise, nice view”
, 17 May 2017 | Read review
“There are building works in the area. The room was on the 8th floor above the main entrance, but as we had an 8am start, it wasn't an issue.”
Globetrotters478, 16 Apr 2017 | Read review
“A perfect location when it comes to proximity to all planning activities at the heart of city.”
absanmiguel, 10 Apr 2017 | Read review
5 of 5
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US$81* /night
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