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Holiday Inn Manila Galleria

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698 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Manila Galleria
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Showing 630: English reviews
Reviewed 4 weeks ago

This was a business travel, but not without the pleasure of having some "holiday" experience. The hotel is situate at the heart if Pasig - with close proximity to SM Mega Mall. In fact, they have a shuttle service and at the very entrance of the hotel there operates a public transport facility for movement in and around the place....

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Helpful?
Thank gnyabera
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. A positive guest experience is also something our staff takes great pride in,...

Cainta, Philippines
Reviewed 4 weeks ago via mobile

There are few occasions where I just want to stretch my legs, relax and forget the world. The stay at the Holiday Inn did just that. It was my birthday so the missus and a friend of ours planned an overnight stay at this gorgeous hotel. Once there, we knew on the spot that we'd surely have a great time...

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Helpful?
Thank thegreymatter
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. A positive guest experience is also something our staff takes great pride in,...

Eldridge
Reviewed 4 weeks ago

I stayed here 2 times within my last week in the Philippines. It's attached to a HUGE mall with lots of things to see and do. I received free room upgrades on both stays, with the last upgrade to a corner room which was very large. The beds were comfortable and the staff was very professional and helpful. Always a...

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Helpful?
Thank Todd M
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. A positive guest experience is also something our staff takes great pride in,...

Bangkok, Thailand
Reviewed 13 February 2017

Older style hotel conveniently located next to Robinson's Galleria Mall and directly connected to Crowne Plaza Hotel and the Mall. Very friendly staff, large spacious room but decor is dated and the bedside desk and bedside tables have no plug outlets unless you crawl underneath the desk so you cannot charge up your phone or any device whilst in bed...

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Helpful?
Thank KiwiFlyng
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. A positive guest experience is also something our staff takes great pride in,...

Bromley
Reviewed 5 February 2017

Hotels in Europe are expensive, but this was surprisingly cheap. I was on the top floor and had my own butler!!! Great room, great food, great location. Breakfast was served in a private room. The bar was very relaxing and the local seafood restaurants very good.

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Helpful?
Thank Bryn P
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. A positive guest experience is also something our staff takes great pride in,...

Gloucestershire, United Kingdom
Reviewed 5 February 2017

This is a well located hotel, adjacent to a shopping mall and close to an MRT station. The rooms are well-appointed and very comfortable, although they look a bit tired and dated in places. As noted elsewhere, there appears to be some refurbishment work going on but it did not cause me any problems. The wi-fi worked well. The best...

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Helpful?
Thank Ken N
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. A positive guest experience is also something our staff takes great pride in,...

Manila, Philippines
Reviewed 2 February 2017

Spacious and quiet room, but facilities a tad old. No central control of lighting for example. Shower is always very very hot, and couldn't control temperature. Room service menu very limited and expensive. Was on the 26th floor, and entire hotel is served by only three elevators - a long waiting time in the morning. A shopping mall is next...

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Helpful?
Thank Katsuji M
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review during your recent stay. We sincerely apologize that your recent stay fell short of expectations. We are in the process of improving to provide the best experience for our guests. Rest assured that we have shared this to our Management...

Mandaluyong, Philippines
Reviewed 1 February 2017

Our stay in Holiday Inn was nice. It is conveniently located at Ortigas Center. The hotel itself is connected to the Robinsons Galleria Mall and Crowne Plaza. The room is well maintained and clean. The food is also great. Staff are accommodating. My daughter liked the pool while I, on the other hand, enjoyed the proximity to the mall for...

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Helpful?
Thank LizSulit
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to write us a review of your recent stay. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. A positive guest experience is also something our staff takes great pride in,...

San Francisco, California
Reviewed 1 February 2017 via mobile

The Front desk agents, bellmen, door men, security and housekeepers were all professional, hospitable and polite. 10 stars for the staffs! We loved the location too; it is connected to a mall so it's very convenient for us whenever we need to grab a bite or go shopping. We appreciated the convenience of having an empty fridge in the room...

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Helpful?
Thank Marigoza
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review of Holiday Inn Manila Galleria It was our pleasure to have you as our guest and I am pleased to learn that you have thoroughly enjoyed your stay, especially the service, location and amenities. We are in deep regret that your experience in our rooms fell short of expectations. Rest assured that...

Canada
Reviewed 1 February 2017

I probably stayed at this hotel for about 4-5 times last month during my vacation and I can consider this as my 2nd home whenever I’m in Manila. I loved the location because it’s connected to Robinson’s Mall, and I can easily go there if I have to meet friends or if I have to buy or get something. And...

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Helpful?
Thank allysab2017
ManilaGalleria, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your review of Holiday Inn Manila Galleria It was our pleasure to have you as our guests and I am pleased to learn that you have thoroughly enjoyed your stay, especially the service and location of our property. We apologize for the inconvenience you faced during your stay due to our ongoing maintenance and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Galleria Manila is a 4 star hotel in Manila, Philippines, con¬veniently located at the heart of Ortigas Center. Formerly known as the Manila Galleria Suites, this hotel in Ortigas has a total of 285 guest rooms with coffee and tea making facilities, cable TV, multi-channel radio, IDD/NDD telephone and mini-refrigerator. High speed Internet available upon request (separate payment). ... more   less 

Additional Information about Holiday Inn Manila Galleria

Address: One Asian Development Bank Avenue | Ortigas Center, Pasig, Luzon 1655, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: €66 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Manila Galleria 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Holiday Inn Manila Galleria Hotel Pasig
Manila Holiday Inn
Holiday Inn Manila Galleria Pasig, Philippines - Metro Manila
Hotel Style:
#4 Spa Hotel in Pasig
#6 Luxury Hotel in Pasig
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Manila Galleria staff and other travellers.
5 questions
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West New York, New Jersey
Sydney, Australia

The manager holiday inn.

As a reply to your comments re my post, how many chances do u think someone should give your hotel??. I stayed in the holiday inn the previous year and their was a fire in Robinson's mall, the hotel was evacuatet but no one told me I was staying on one of the top floors their was no alarm no phone call to let us know their was a problem. The only way I knew their was a fire I seen and heard all the emergency vehicles downstairs so i went to investigate. I was in the foyer for an hour and people were still coming down to see what was happening. Bad luck if the fire made it to the hotel and anyone in the hotel that wasn't notified due to the hotel not having a working fire alarm died, god forbid. when we went back to our room it smelt like smoke , fair enough to say this was out of your control I understand that but all my cloths needed washing they smelt like smoke and the management had the same head in the sand approach say nothing and hope it goes away. Personally I wasn't looking for anything other than an apology or a small note under my door saying sorry for the inconvenience but nothing came. Also the staff wasn't very helpful on my stay this occasion they seem to be always busy entertaining themselves with each other or eating food they have hidden in draws! Don't they get a break for lunch. I would not normally choose this hotel but the last two years the crowne plaza was booked out so we thought the holiday inn would have and above average rooms and service for the price you charge but not so, I even had to stay at the Malayan across the road for the first two days waiting for a room to become available. It offered better service and rooms on par with your hotel at half the price!!. I am looking to stay in pasig for this coming September for four weeks but haven't decided if i should stay at the crowne plaza or Marco polo its just a few dollars more, Mark mhurrell.

over a year ago

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Questions? Get answers from Holiday Inn Manila Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room higher than 10th floor and rooms that end in 10's”
  • My messy room with wood furniture in the foreground
  • City view from my room
  • My nightstand with antique master control! Love it.....
 of 5 bubbles ROCROC62, 13 Mar 2017 | Read review
“Ask for an upgrade to see if it's available. Depending on your membership status the upgrades are free if they are available.”
 of 5 bubbles ToddM859, 22 Feb 2017 | Read review
“Top floor, costs a bit more, but who cares?”
 of 5 bubbles , 5 Feb 2017 | Read review
“Get a higher floor for a better view of the city!!”
 of 5 bubbles allysab2017, 31 Jan 2017 | Read review
“Lots of traffic because of mall, choose a higher floor. Rooms are nice.”
 of 5 bubbles 892edwardc, 14 Jan 2017 | Read review
5 of 5