We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Jen Manila

Show Prices
#4 of 31 Hotels in Pasay
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Jen Manila
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

822 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 680: English reviews
Start your review of Hotel Jen Manila
 Click to rate
A TripAdvisor Member
Level Contributor
71 reviews
13 hotel reviews
34 helpful votes
Reviewed 4 days ago NEWvia mobile

Had 8nights here. Club lounge breakfast, afternoon snacks and evening drinks were very refreshing and well presented. Staff are helpful and speak good English. Had my own personal wifi router. Internet connectivity was excellent. Good place to stay.

 Report
Helpful?
Thank A TripAdvisor Member
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi, Thank you for sharing this with us. Thank you for your all your compliments about our Club Lounge, team, service, internet connectivity and specially cleanliness. I shall share your kind words with the entire team. Thank you for staying with us and we hope for your return soon. Yours sincerely, Edward Kollmer General Manager

Reviewed 6 days ago NEWvia mobile

My sister's graduation was held at PICC. Since the ceremony starts at 5:30pm and we are from Rizal, we arranged to book a hotel near the place. The first one we booked is a 3 star hotel located along roxas blvd. I didn't know that the parking is at the service road. Their staff at the front desk were not...

 Report
Helpful?
Thank mrsbernabe
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Mrsbernabe, Thank you for taking the time to share your most recent experience and we are happy that we have met your expectations. It was pleasing to read that our team showed the true Hotel Jen culture and excellent service during your stay. I shall share your kind words with them in particular Ana, Lynette and Gian. My team...

Reviewed 6 days ago NEWvia mobile

I commend the staff here, very accommodating and super friendly. One of the staff remembered that I was celebrating my oath taking so they gave me a free cake. The Latitude buffet has delicious food although little variety to choose from. I had a wonderful dinner with my family. I am definitely going back.

 Report
Helpful?
Thank Nicole T
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Nicole T, Thank you for sharing this with us and I am glad that you had a wonderful experience with your family. Great to know that the service delivered by the team was accommodating and friendly. I am happy that you find our food delicious. Your comment about the selection is noted. Thank you again for visiting us and...

Reviewed 1 week ago

The staff at Jen are all very pleasant and helpful and try their very best to make you feel like a special guest. I arrived late and the hotel was crowded due to a conference. At first they wanted to give me a smokers room but after I saw the room and complained about the bad smell they gave me...

 Report
Helpful?
Thank Tina A
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Tina A, Thank you for sharing this with us. I am happy to know that our team made you feel welcome. Thank you for your positive thought about our cleaning standard, service and our team. I hope that you had a great at Club Lounge. I shall share your kind words with the entire team. We hope for your...

United Kingdom
Reviewed 1 week ago

This is our second visit to the JEN hotel, we were here about 18 months previously. I am really happy to say not a great deal has changed. We had a great suite on the 17th Floor with fantastic view over Manila bay, the suite was spotlessly clean, and serviced very well every day. Again we received first class service,from...

 Report
Helpful?
Thank Andrew2andrew
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Andrew2Andrew, Thank you for sharing your most recent stay and we are happy that you had an excellent one. I really appreciate all your compliments and rest assured that the hotel and it’s team will always be committed to provide excellent service to our guests. Thank you for recommending us to other guests. Your kind words will be shared...

Rome, Italy
Reviewed 2 weeks ago

Unfortunately we stayed here only for one night, on our way to Coron. We booked online via their website and we also booked an airport pick up, everything was perfect. Not too much traffic so it took us only 15minutes to get to the airport. Reception staff was super efficient and fast, the room is exactly what you see on...

 Report
Helpful?
Thank ShawnWithCaterina
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi ShawnWithCaterina, Thank you for sharing this and happy to know that you had an excellent stay. I am glad that you had a smooth check in experience. Thank you for your positive thoughts about our location, room, bathroom, bed and dinner buffet. We truly value the opinion of our guest and we are glad that we have met your...

Reviewed 2 weeks ago

Hotel Jen Manila has been our home away from home for years. They never fail to provide us with excellent service. Staff are very pleasant and accomodating, nothing is too much of a hassle for them. My 7 year old daughter always want to stay in this property everytime we go visit Philippines, she just love hanging around in rhe...

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank Sgrindrod78
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Sgrindrod78, Thank you for taking the time to share your recent experience with us. It is pleasing to read that you described our hotel as your home away from home. Thank you also for commenting that our team is consistently pleasant and accommodating. Glad to know that your daughter enjoyed spending time at Club Lounge. I shall share your...

Reviewed 2 weeks ago via mobile

Nice hotel with great staff...very friendly. Clean rooms and very roomy...good bath/shower. Nice swimming pool area. Abit far to walk to places but plenty of taxis available..the staff at hotel help u get a taxi. The food and drink are expensive but good quality..overall, we enjoyed our stay

 Report
Helpful?
Thank David J
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi David J, Thank you for your sharing your positive thought about our hotel specifically about our team, room, bathroom, facilities and food quality. We are delighted that you enjoyed your stay with us. We hope for your return soon. Yours sincerely, Edward Kollmer General Manager

Manila, Philippines
Reviewed 2 weeks ago via mobile

The hotel is superb - staff, food, room and location. I could say more but everything is nice. But I particularly like the view - sunset at manila bay. The hotel is blessed in such a magnificent view. My advise - try eating/drink at the Sky to get that relaxed ambiance.

 Report
Helpful?
Thank Leilanie N
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Leilani, Thank you for kind review about the about and delighted to know that we have met your expectations. Thank you for your positive thought about our team, food, room and location and for recommending our Club Lounge to other guests. We hope to have a pleasure to welcome you back for another memorable stay. Yours sincerely, Edward Kollmer...

Makati, Philippines
Reviewed 2 weeks ago via mobile

I booked a club room because of the reviews ive read about the view from the lounge - I was not disappointed. Walking into the lobby of the hotel, the security was tight which I like. The lobby and reception area itself is nothing special. I was greeted with smiles by the receptionist. She was very courteous and accomodating. Since...

 Report
Helpful?
Thank Ardentus

1,164 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (668)
Viewed
Bathroom (38)
Viewed
Room/Suite (144)
Viewed
Dining (70)
Viewed
View from Room (51)
Viewed
Pool/Beach Area (27)
Viewed
Hotel & Grounds (86)
Viewed
Family/Play Areas (6)
Viewed
Business Centre/Function Rooms (8)
Viewed
Other (238)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (456)
Viewed
Amenities (28)
Viewed
Club Room (77)
Viewed
Deluxe Room (74)
Viewed
Pool (27)
Viewed
Premier Suite (96)
Viewed
Dining (86)
Viewed
The Hotel (68)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (5)
Viewed
Dining (6)
Viewed
Hotel & Grounds (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Pasay hotels
2.1 km away
The Henry Hotel Manila
3.2 km away
Microtel Inn & Suites by Wyndham Manila/At Mall of Asia
5.2 km away
Belmont Hotel Manila
Show Prices
Show Prices
Show Prices
2.5 km away
The Heritage Hotel Manila
2.7 km away
Kabayan Hotel Pasay
2.7 km away
The Mabuhay Manor
The Mabuhay Manor
#7 of 31 in Pasay
877 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Just 20 minutes from Ninoy Aquino International Airport, Traders Hotel, Manila offers 312 spacious rooms and suites with panoramic views of Manila Bay and the Roxas Boulevard. The hotel is adjacent to the capital’s premier conference and exhibition centers, a few minutes from Manila’s finest leisure, entertainment and shopping districts and a short drive to the business district of Makati. ... more   less 

Additional Information about Hotel Jen Manila

Address: 3001 Roxas Boulevard, Pasay, Luzon 1305, Philippines (Formerly Traders Hotel, Manila)
Region: Philippines > Luzon > Metro Manila > Pasay
Price Range: €78 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Manila 4*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Shangri-La Hotels and Resorts, Travelocity, Hotels.com, Hotwire, Orbitz, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hotel Jen Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Traders Hotel, Manila Hotel Pasay
Traders Hotel Pasay
Hotel Jen Manila Pasay, Metro Manila, Philippines
Hotel Style:
#4 Luxury Hotel in Pasay
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Manila staff and other travellers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from Hotel Jen Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher floor, the better room standard.”
C8683IZtinaa, 20 Apr 2017 | Read review
“chose a bay view room”
Andrew2andrew, 16 Apr 2017 | Read review
“Higher floor, better views!”
  • Big comfy bed
  • Compliments
  • right size
  • Great deluxe
  • Compliments
  • Beautiful big room
ShawnWithCaterina, 12 Apr 2017 | Read review
“book bay view”
stephennic, 31 Mar 2017 | Read review
“Best view facing the harbour for sunset views”
PhyllCzh, 29 Mar 2017 | Read review
5 of 5