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Hotel Jen Manila

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#4 of 30 Hotels in Pasay
Certificate of Excellence
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736 Reviews from our TripAdvisor Community

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Showing 609: English reviews
Level Contributor
4 reviews
3 hotel reviews
Reviewed yesterday NEW via mobile

It was a nice hotel. I love the room. There's just not much to do in the hotel. The pool is not appealing. It doesn't look really pretty. But the room is. So I recommend the rooms. I love the roooom so much. The buffet should have more options too. Plus they should put that the wine is not part... More 

Helpful?
Thank Janine Elace S
Pampanga Province, Philippines
1 review
Reviewed yesterday NEW

Excellent service from reservation to security and overall service. Very accessible to Malls and other attractions in Manila. Food and ambiance are excellent. View from the 19th floor is so relaxing. price is good. Highly recommended!!!

Review collected in partnership with shangri-la.com

Helpful?
Thank noemz5427
Pangasinan Province, Philippines
1 review
Reviewed 2 days ago NEW

staff : friendly and accomodating room : chic and modern food : excellent ( latitude buffet breakfast is very good and windows by the bay offers cocktails @ 4-7 pm if u upgrade and stay @ 19th floor :-) all in all my 2 nights stay with my husband here is indeed memorable to us...we want to stay here again... More 

Helpful?
Thank naojjoan15
Manila
1 review
Reviewed 1 week ago via mobile

Duration of Stay: 16-18 Oct 2016 We arrived at Hotel Jen Manila last 16Oct16 and was immediately accomodated and directed to the 19th floor for check-in to the Club Room we booked. We got the room (1904) literally next to the Club Lounge with a stunning view of the bay! We noticed that all the hotel staff were heartwarmingly engaging... More 

Helpful?
Thank Brenty B
Metro Manila, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Hotel Jen is very amazing. The staff are friendly & accomodating. They are always smiling and ready to help everyone. The Club Lounge is very cool with the view of CCP complex. The swimming pool is so relaxing. The room is very comfortable with complete amenities after a tiring day in Star City. We really enjoyed our stay.

Helpful?
Thank Mylene M
Edward K, General Manager at Hotel Jen Manila, responded to this review

Dear Mylene, Thank you for your kind review and we are glad that we have met your expectations. I am pleased to know that the service delivered was friendly and accommodating. I am glad that you liked the view from the Club Lounge and also had a relaxing time at the pool. Once again, thank you and we look forward... More 

Metro Manila, Philippines
1 review
Reviewed 2 weeks ago

This place is amazing, The staff are very accomodating & friendly. They are always smiling and ready to help the guest. The Club lounge is cool with the overlooking of the CCP complex. The kids are so relaxed after a tiring day in Star City. I can call it a Getaway place in the city, a stress free hotel. Our... More 

Helpful?
Thank mg_72105
Edward K, General Manager at Hotel Jen Manila, responded to this review

Dear mg_72015, Thank you for affording sometime to share your recent stay and I am very pleased to hear you had a great time. I am happy to know how our team made your stay really enjoyable and stress-free. Thank you for your kind words about the about our room , Club Lounge and our team which I gladly shared... More 

Pasay, Philippines
1 review
Reviewed 3 weeks ago

The people were accomodating and warm. From the firat day of check in, i was amazed by the service of the club lounge. I felt that i was VIP and that all of my inquiries were answered accordingly. We will surely stay there again

Review collected in partnership with shangri-la.com

Helpful?
Thank katrinagrandeza
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Katrinagrandeza, Thank you for taking the time to share your recent experience with us. I am happy to know that you described our hotel as your home away from home. Thank you also for commenting that our team was accommodating and warm especially at the Club Lounge which I gladly shared with them all. My team and I are... More 

Swindon_Boy
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 weeks ago

The hotel is close to the airport, we paid less than $5 USD in a standard taxi. Its only about 10 minutes away close to a large theme park and Manila Bay. We had an Executive Club room, it was well worth paying the extra. A very large room and access to the club lounge. We could not fault the... More 

Helpful?
Thank Swindon_Boy
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Swindon_Boy, Thank you for your positive review about our hotel specifically about our location and our room. We hope that you enjoyed your stay and had a great time with us. We truly value the opinions of our guests and we are happy that we have met your expectations. Yours sincerely, Edward Kollmer General Manager More 

Prague, Czech Republic
Level Contributor
160 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 3 weeks ago

Staff are very helpful in every respect, The rooms and public facilities looked a bit aged. The quality of breakfast buffer quite low- especially the sausages and the bacon. Internet free and usable. Location nothing to write home about. Do not accept the recommendation that we got in the hotel reception, to walk to the nearby Harbour Square for lots... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank 954pb
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi 954pb, Thank you for taking the time to share your recent stay with us. Your comment about the food quality has been shared with our new Executive Chef and will be looked into. Thank you also for explaining your thoughts about Harbour Square. Your positive comments about our team have been shared. Happy to hear about our Wi-Fi service.... More 

Manila, Philippines
1 review
Reviewed 3 weeks ago

Really liked the beautiful and clean rooms. Plus the view of manila from outside the window. The staffs were very friendly and helpful whenever we request any help. Also, the location of the hotel is very convenient.

Review collected in partnership with shangri-la.com

Helpful?
Thank funguyg
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Funguyg, Thank you for taking the time to share your recent experience with us. I am happy that you appreciate our room and it’s cleanliness, our team being friendly and helpful. Also thank you for your positive thoughts about our location. We truly value the opinions of our guests and we are glad that we have met your expectations.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Just 20 minutes from Ninoy Aquino International Airport, Traders Hotel, Manila offers 312 spacious rooms and suites with panoramic views of Manila Bay and the Roxas Boulevard. The hotel is adjacent to the capital’s premier conference and exhibition centers, a few minutes from Manila’s finest leisure, entertainment and shopping districts and a short drive to the business district of Makati. ... more   less 

Additional Information about Hotel Jen Manila

Address: 3001 Roxas Boulevard, Pasay, Luzon 1305, Philippines (Formerly Traders Hotel, Manila)
Region: Philippines > Luzon > Metro Manila > Pasay
Price Range: €85 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Manila 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Traders Hotel, Manila Hotel Pasay
Traders Hotel Pasay
Hotel Jen Manila Pasay, Metro Manila, Philippines
Hotel Style:
#4 Luxury Hotel in Pasay
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Manila staff and other travellers.
6 questions
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See all questions (6)

Questions? Get answers from Hotel Jen Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on higher floor are quieter”
 of 5 bubbles 560mylenem, 14 Nov 2016 | Read review
“rooms on the higher floor are quieter”
 of 5 bubbles mg_72105, 14 Nov 2016 | Read review
“We had an Executive Club room and would recommend this. Food and drinks in the evening make it well worth it.”
 of 5 bubbles Swindon_Boy, 10 Nov 2016 | Read review
“ask for corner room facing harbour”
 of 5 bubbles neilpnl, 1 Nov 2016 | Read review
“Club room, they're renovated”
 of 5 bubbles reneeh439, 22 Oct 2016 | Read review
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