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The Heritage Hotel Manila

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Traveller (612)
Room & Suite (368)
Dining (90)
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Overview
  • Excellent16%
  • Very good41%
  • Average26%
  • Poor11%
  • Terrible6%
Travellers talk about
“club floor”(23 reviews)
“free shuttle”(56 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,067)
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All reviewsclose to the airportclub floorfree shuttlebuffet breakfastshort staysm mall of asiashuttle servicemanilataximoasecurityfilipino
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461 - 465 of 1,790 reviews
Reviewed 14 August 2016

The hotel is past its best and does need some updating - the en-suites in particular were rather dated. But my room itself was fine. To avoid hearing noise from the traffic it's best to get a room on the upper floors and I can...More

Thank qsbuilder1947
Response from TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel ManilaResponded 15 August 2016

Dear qsbuilder1947, Thank you for the feedback! We are glad that you enjoyed your stay. It is our pleasure to have served you. We have also noted your concern regarding the noise. We do apologize for the inconvenience due to this lapse in service. We...More

Reviewed 14 August 2016

kind of old hotel but everyone who work are so kind everytime kind of disappointed because Casino wasn't there. swimming pool is a bit small 오래된호텔이지만 직원들이 친절하고 좋아요 카지노를 하러 이 호텔을 선택했는데 닫혔더라구요 수영장은 그저그렇고 공항에서 가까운건 좋았어요More

Review collected in partnership with this hotel
Thank Hyosup-Max K
Response from TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel ManilaResponded 15 August 2016

Dear Hyosup-Max K, We have noted your concern about the pool and it may pleased you to know that we have plans of renovating the hotel in the near future. We look forward on your next visit as we hope to provide you another pleasant...More

Reviewed 13 August 2016

Uses to be a very good quality hotel but downgraded the last years. Price is not corresponding on the quality. Rooms are badly maintained and smell. Carpets with stains, badtub rusty, walls with stains, airco full of sticking dust. Staff very courteous and politeMore

Thank lucastintin
Response from TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel ManilaResponded 15 August 2016

Dear lucastintin, We have noted your concern about the quality of the hotel and it may pleased you to know that we have plans of renovating the hotel in the near future. We look forward on your next visit as we hope to provide you...More

Reviewed 13 August 2016

The place a little bit run down. The carpet smell. The room is not equip sound proof. Very noisy especially after travelling for 11 hours on the airplane all we want is to have a good sleep. Breakfast not very good either. Staff are all...More

Review collected in partnership with this hotel
Thank Carmen S
Response from TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel ManilaResponded 15 August 2016

Dear Carmen S, We have noted your concern about the hotel and it may pleased you to know that we have plans of renovating the hotel in the near future. Thanks for letting us know. Thank you. THE MANAGEMENT

Reviewed 7 August 2016 via mobile

Stayed here last month, we are always visiting hotels in Makati and this is the first time we checked in at Heritage Hotel. Upon entering the doors of this hotel, you'll be welcomed by polite staffs who will assist your baggage in your own comfort,...More

Thank Teresa A
Response from TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel ManilaResponded 10 August 2016

Dear Teresa A, Thank you for the feedback! We are glad that you've enjoyed your stay and delighted to hear of your wonderful experience. Thank you for complimenting our staff. This inspires us to always give the best service to our guests. It is indeed...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$67 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Pasay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$67 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Pasay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (612)
Room & Suite (368)
Dining (90)
Pool & Beach (58)
Amenities (43)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
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Bill W
25 February 2018|
Answer
Response from EVG618 | Reviewed this property |
I believe they have
0
Votes
restaza
5 January 2018|
AnswerShow all 7 answers
Response from EVG618 | Reviewed this property |
Yes they have, just ask the concierge
0
Votes
Cecil M
4 May 2017|
AnswerShow all 7 answers
Response from barneychurchhk | Reviewed this property |
You can book with breakfast included Average quality food but a decent selection, egg station is good Juice tastes powdery ( if that’s the right spelling ) but tea and coffee are fine Club package offers a slimmed down... More
0
Votes
Room Tips
"higher floors have better view"
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"All rooms have a view"
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"ask for a high room away from EDSA as otherwise very noisy at all times of the day or night. Stay on the club..."
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"Every thing looked good except the water is not draining fast in the sink and the shower."
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