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The Heritage Hotel Manila

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1,700 Reviews from our TripAdvisor Community

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Showing 1,450: English reviews
Portland, Oregon
Reviewed yesterday NEW

This hotel was purely for sleeping before/after a flight. It's near the airport. The check-in staff were very pretentious, but all other staff members (drivers, bell hops, wait) were great. The rooms are VERY out dated and run down. The rooms are clean, but I would only recommend this place if you just need a place to sleep on your...

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Helpful?
Thank J H
Parramatta, Australia
Reviewed 5 days ago NEW

we stayed at the Heritage for 3 nights before flying out to Bohol. Checked the reviews and decided to stay. The comments about the unsmiling check-in staff are correct, the baggage guys looked good having a chat but did not really do much to help, The Check-in person asked wether we required 2 singles or a double bed, this seem...

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2Thank rok1012
Quezon City, Philippines
Reviewed 1 week ago

Anniversary was not even acknowledge even you told them send them mail dinner was not enjoyable light not even dimmed...definitely not coming back and not gonna recommend didn't enjoy even the pool attending has an attitude

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Helpful?
Thank Kimzhawn
Kuala Lumpur
Reviewed 1 week ago

Located only about a 20 minute taxi ride from Manila International Airport. Cost me approximately USD19 for the ride from the airport in one of the fixed price limo's. Hotel is a little bit dated but everything works. Check in was fast and I was in my room within 10 minutes of arrival. The long hallways where the rooms are...

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Thank Kebuh
Honolulu, Hawaii
Reviewed 1 week ago

The receptionist began to charge my credit card AGAIN for the room I had already prepaid. The drain in the tub was stuck. The air conditioning had only one setting, full blast. My free breakfast coupons were never delivered to my room; in the morning they asked me to go to the front desk to get the coupons that they...

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Thank Vernhi
Everret, United States
Reviewed 1 week ago

The hotel itself is great. Staff is outstanding. Close to nightlife and shopping areas. The room was clean with excellent bedding. The breakfast buffet which was included in my stay was outstanding, I was looking forward to it every morning.

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Thank Hossein K
Reviewed 1 week ago

Had to stay here for a night due to a delayed flight. the food was okay ish. rooms were dated but clean. Staff were nice and accommodating. it was nice that you could have family over with out any questions.

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Thank Chantelle L
Angeles City, Philippines
Reviewed 1 week ago

Good for a one night stop over. Easy access to Airport and easy to get transport to airport. Food is reasonable , staff very friendly and helpful. Shuttle bus to Mall of Asia for shopping trip. MOL close by easy .

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1Thank drober_882915
Kristiansand, Norway
Reviewed 1 week ago

Nice hotel in a crowded city. The room was nice and it's very close to airport and mall.we just stay there for one night because were traveling going to Mindanao. But if you're just going to visit Manila it's affordable an OK hotel

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Thank Kristian R
Kuala Lumpur, Malaysia
Reviewed 1 week ago

it was a worthwhile short stay at the hotel.i arrived as scheduled despite having to wait for a taxi from the airport. It taxi driver didn't used the meter .so i have to pay extra i guess. on reaching the hotel, i was greeted and welcomed by the staff.they were very friendly and accommodative .made me feel at home. This...

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Helpful?
Thank nashuruddin

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Heritage Hotel Manila stands at the crossroads of Metro Manila's main thoroughfares, Epifanio delos Santos Avenue (EDSA) and Roxas Boulevard. It is a daily testament to the famed glorious Manila Bay sunset. It is only fifteen minutes away from the international and domestic airports. It is also near to SM Mall of Asia reputed to be the largest shopping mall in the Philippines. A deluxe international class hotel which opened in 1994, it is a popular hotel for corporate, convention and leisure travelers. It's centrally located with easy access to two major business districts, as well as shopping, entertainment, convention and exhibition centers. The Heritage Hotel Manila is a member of Millenium & Copthorne International Limited (M & C), an international hotel group based in London with over a hundred international standard hotels spread out in 18 countries. ... more   less 

Additional Information about The Heritage Hotel Manila

Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Region: Philippines > Luzon > Metro Manila > Pasay
Price Range: €80 - €127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heritage Hotel Manila 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
Hotel Style:
#6 Luxury Hotel in Pasay
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Questions & Answers

Here's what travellers have asked, with answers from The Heritage Hotel Manila staff and other travellers.
25 questions
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Questions? Get answers from The Heritage Hotel Manila staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“non street facing”
 of 5 bubbles rok1012, 3 Dec 2016 | Read review
“Try to get close to lift as the corridors can be long”
  • A bit dated
 of 5 bubbles Kebuh, 30 Nov 2016 | Read review
“I had a room with two beds on the 7th floor.”
 of 5 bubbles hosseink28, 29 Nov 2016 | Read review
“cosy and nice. very clean and tidy”
 of 5 bubbles nashuruddin, 27 Nov 2016 | Read review
“Not mandatory but optional. Extra service needs to be recognized by tipping these hotel staff.”
 of 5 bubbles ASoleta, 16 Nov 2016 | Read review
5 of 5
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