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I stayed for three nights. First off all the satff was rude. The were not willing to assisst. The cleanliness in the room definitely needs to be improved. The gymnasium was very hot. The security at the gate is very annoying as they want to...More
Recently stayed at the hotel with 10 others while waiting for flights. It was clean and felt safe. We enjoyed eating at the restaurant and going to the casino. The hotel is close to the mall and the airport.More
Response from MidasHotelandCasino, General Manager at Midas Hotel and CasinoResponded 8 December 2016
Firstly, thank you for choosing to stay with us during your recent visit in Manila. We are grateful that you had a wonderful time at Midas. The hotel indeed is near to places that most people need to go to - shopping centers,...More
Customer Service is exceptional here; specifically Edison. This young man helped us with ticketing for flights to Thailand, helpful and professional and the security at this hotel is bar none at a very high level where you feel safe. The buffet and casino are very...More
1 Thank A TripAdvisor Member
Response from MidasHotelandCasino, General Manager at Midas Hotel and CasinoResponded 9 December 2016
Thank you for choosing to stay at Midas! And we are equally grateful for sharing your experience during your recent visit. It is with a happy heart to know that you enjoyed your stay with us. We are very pleased to learn as...More
I am extremely disappointed with the very poor customer service of
this hotel. I was already checked out and has already boarded the company bus to the airport when
i was pulled out because I had to settle something. At the front desk, they told...More
The Midas gives the appearance of a nice hotel. A well manicured lobby. A nice reception desk that presented us with a local drink upon arrival. Even very aggressive bellhops to handle the luggage.
Unfortunately the facade is just that. A skin deep, well, facade....More