This hotel's location is ideal because it's across front the airport and there is a connected conference center. Even better, the staff and service at this Marriott are excellent. I want to name a few people in particular who went "the extra kilometre" to be helpful, carrying my bag up a staircase (Keenan) when they saw me approaching it, and doing great job for us at the conference center (Benj and Jayson). Also, Marion Barnes is great. Everyone was very helpful and friendly there.
I just want to say a big thank you for Panilo, Erwin, Aleah and all the staff. Everyone shows what costumer service is, I was suprised because it was the first time I was served with so much love and professionalism. The food from breakfast was incredible as well as room service. Thank you once again for this incredible people that made a huge difference in my stay here.
I have stayed at this amazing Hotel before ! Don't know what I like More the Accommodations ,the Food , the facilities or The Very pleasant and Professional staff beginning with the Bell Staff and Mr Jonas Roxas truly a pleasure to see these folks , Marriott is certainly fortunate to have them and I would not stay anywhere else. I will be returning there next month. Don't go there and miss the amazing breakfast buffet. I get up very early in the morning to enjoy the world class Gym and Roof top pool and head right to the Buffet afterwards. YUMMY ! In afternoon I have to enjoy the spa and jacuzzi and in the evening I must spend time at the concierge Exec Lounge ! The splendid young ladies that operate The Exec Lounge tend to all their customers needs ,even a guy like me with diet restrictions being a Vegetarian . Ms Tin, May and Ashley just to mention a few of this amazing Exec Lounge Team. See All Soon ! Thanks for making it so nice ! Yours Truly John Nalewicki…
Truly welcoming experience at the Marriot Manila. From the front office, dining, pool, gym and receiving area, the staff gave a warm service this country is known for. At least this hotel is not so minimalist that hotels nowadays took it to its priority to do so. Breakfast buffet spread is good but not as extensive, given its charging price, (I was happier with my experience at the Novotel property in Quezon City as the price is lesser, but offerings was almost comparative). They have a transfer to the bridge linking to terminal 3, at your disposal.
Customer service is superb. Warm, genuine service was received from all the staff. Walking distance to Newport Mall. Restaurants within the vicinity are a plus. Pricey, but it is worth every penny that we paid for.
Love this hotel, enjoyed my stay here. Colt John’s great service to keep my room comfy and neat for me to have a nice place to chill after my tiring day of working. Definitely will come back here when my next visit.
I stayed here for two nights to make myself be closer to the airport for my flight back home to the US. This was my 3rd time in staying here within the past 5 years or so. The service was still great, the food served at the executive lounge was great, however can be a bit too crowded at certain times, and the restaurants within the resort are all great. I was upgraded to a bigger room, recognizing that I am Ambassador level in loyalty, but I could see that the rooms are dated now. The staff are all great and are quick to help you when you call for a service, and this to me is very important. It is a quiet hotel, so my sleep was great, and felt very well rested. Manila Marriott is definitely a hotel to stay specially when needing to be close to the airport for your travels.
I absolutely CANNOT wait to visit this hotel again. Elite service from the moment you check in until the very last moment it’s time to depart. I would give this 10 stars!! Conveniently located to the airport, mall and casino attached and in walking distance. It’s really hard to go out and explore with everything at your fingertips.
The front desk staff like Ms. Kaycee, was very warm and helpful. Then, we were helped by Oliver and security staff in retrieving items left in the room. The whole team showed great hospitality and service towards us during our stay. Keep up the great work, Marriott Manila team!
Marriot Hotrl has always bee my Home! Excellent servuces of the friendlies staff! And the good new is tha The food is always a gastronomical adventure! you eould love it here sprcially the Marriottt Cafe! Always I get great staff and setvice from Donna , Aileen and Annie and My best service for the night is Sheila Buniel!