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Room & Suite (657)
Dining (246)
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Overview
  • Excellent58%
  • Very good28%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“garden wing”(120 reviews)
“heat restaurant”(116 reviews)
“chi spa”(53 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from Edsa Shangri-La
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Special Offer: Book Direct and Save
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Reviews (1,961)
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1,843 results
Traveller rating
1,014
516
168
92
53
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LanguageEnglish
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1,014
516
168
92
53
Show reviews that mention
All reviewsgarden wingheat restaurantchi spasummer palacehorizon clubhealth clubbreakfast buffetlobby loungepool areabusiness tripin room diningmetro manilafitness centerfavorite hotelhome away from homefive star hotelchecking in
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1 - 5 of 1,843 reviews
Reviewed 2 days ago via mobile

Great location for short visit to the city. Close to malls and everything you need for awesome dining, activities and shopping. Fabulous fabulous breakfast buffet. They even serve taho for breakfast brought by a server in the traditional metal containers. Beautiful room, comfortable beds and...More

Thank singkititay
Hotel's Favourite
Reviewed 7 December 2017 via mobile

I always love Shangrila Edsa. Staff gives excellent service and they looked after me so well . The swimming pool area is so clean and you would really feel like you’re in a resort . So close to shopping center and cafes. The whole place...More

Thank Millinealtraveller
Response from Amit O, General Manager at Edsa Shangri-LaResponded 10 December 2017

Dear Millinealtraveller, Thank you very much for your feedback. We took delight in reading the details about your stay and your experience at the hotel. Thank you for mentioning your interactions with our staff. We are happy to hear that they took good care of...More

Reviewed 5 days ago via mobile

A favorite place to stay when in Manila. Ideal for conventions and very close to shang mall and SM shopping mall. Very good breakfast buffet spread. Excellent staff and excellent service. HR head Sheila Sepulveda made sure my stay was perfect and it was👍👍👍. Enjoyed...More

Thank endoking
Response from Amit O, General Manager at Edsa Shangri-LaResponded 4 days ago

Dear endoking Thank you for taking the time to share your review. It is with great pleasure to hear that you had a memorable experience with us and that you enjoyed the attentive service provided by our team. Please know that it is always our...More

Reviewed 1 week ago via mobile

If you are planning to have a family staycation of course Shangri-la edsa manila is one to be consider for many reasons: 1.pool side- i'll give the highest rating of 5star 2.dining area,reception and lobby- 5 star 3.hotel staffs-5 star rating for their best effort...More

Thank Leah M
Response from Amit O, General Manager at Edsa Shangri-LaResponded 4 days ago

Dear Leah M, Thank you for taking the time to share your honest feedback. We are delighted to know that you enjoyed many aspects of your stay experience. On the other hand, please know that your comments are much appreciated and have been noted for...More

Reviewed 2 weeks ago

Not my first stay at the Edsa Shangr-La hotel in Manila but as usual I was not disappointed with the attention and the quality of service received during the visit. I usually stay at the Edsa Shang for business reasons when travelling with work in...More

Thank Jamie G
Response from Amit O, General Manager at Edsa Shangri-LaResponded 2 weeks ago

Dear Jamie G, Thank you for sharing such a motivating review. It is with great pleasure to hear that you had a memorable experience with us and that you enjoyed the attentive service provided by our team. We are delighted to know that you enjoyed...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$123 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1166)
Room & Suite (657)
Dining (246)
Pool & Beach (139)
Amenities (102)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
Patricia Anne M
21 September 2017|
AnswerShow all 2 answers
Response from donarlmd | Reviewed this property |
Im not sure if this will answer your question but they had a seperate area, away from the front desk, for the check-in of convention participants. Plus, whenever a line formed more people came out of the back office to... More
1
Vote
Go2Wander
19 May 2017|
AnswerShow all 8 answers
Response from LDSmember | Reviewed this property |
Yes. It's within walking distance to two malls. There is road bridge from the Garden Wing side of the hotel into the Shangri-La Mall and from the main entrance of the hotel there is a 5-10min to the SM Mega Mall.
1
Vote
Go2Wander
19 May 2017|
AnswerShow all 5 answers
Response from apomarc | Reviewed this property |
Yes, next door is the Shangrila Plaza, and the Shoe Mart Mega Mall.
0
Votes
Room Tips
"Rooms overlooking the garden are quieter"
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"Garden Wing facing the pool is highly recommended"
Read review
"1527 end room"
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"wait for renovation"
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