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City Garden Grand Hotel

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Traveller (864)
Room & Suite (451)
Dining (120)
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Overview
  • Excellent68%
  • Very good24%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“john paul”(69 reviews)
“spice cake”(54 reviews)
“rooftop bar”(65 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,558)
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1,396 results
Traveller rating
941
329
81
22
23
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LanguageEnglish
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941
329
81
22
23
Show reviews that mention
All reviewsjohn paulspice cakerooftop barduty managerspecial thankscentury malltop floormakati skylinebreakfast buffetaccommodating staffenjoyed my staydeluxe roomfront officeexcellent hotelhotel staffmetro manilamakati area
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1 - 5 of 1,396 reviews
Reviewed yesterday via mobile

Well aftee 2 years staying at this hotel I came to the conclusion this people are not taught to value loyal custoners. Had too many issues during my last stay (yes I did provide the feedback to the front desk) Firts let down: room service,...More

Thank Klaw N
Reviewed 2 days ago via mobile

My family and i stayed there on a week end : great choice....the checking in was a little long and you have to often wait for the elevator, but these are the only bad things to say....the roof top pool and bar is great and...More

Thank artclem
Response from Duty M, General Manager at City Garden Grand HotelResponded yesterday

Dear Guest, Thank you for sharing your valued feedback for City Garden GRAND Hotel following your weekend stay with us. We are delighted to learn that our location, roof deck facilities, your room and the great view from most corners did not disappoint. Our heartfelt...More

Reviewed 2 days ago via mobile

Thank you so much sa staff: nikko,aleyda,trix,paloma,seejhay,grace,spice team! Great service and sumptuous food. It's my husband first time to be greeted like that and it was a blast !!!will definitely come back!More

Thank Melwanne J
Response from Duty M, General Manager at City Garden Grand HotelResponded yesterday

Dear Guest, Many thanks for taking the time to share this wonderful review following your recent stay at City Garden GRAND Hotel. We are delighted to learn that you enjoyed our services and facilities, thanks to our team members for their warmth hospitality. We look...More

Reviewed 3 days ago

My partner and I stayed overnight at this hotel as it was situated in Makati City which is close to the airport. The staff were very friendly and helpful. The facility is well maintained and the roof deck was pool/bar was awesome! The view at...More

1  Thank ayeemaria
Response from Duty M, General Manager at City Garden Grand HotelResponded yesterday

Dear Guest, It is certainly rewarding to receive feedback such as this. An affirmation that we have well succeeded in our goal to deliver excellent service and create memorable experiences for our most cherished guests like yourself. Thank you for sharing your heartwarming feedback and...More

Reviewed 4 days ago via mobile

This hotel is ideally situated in Makati City’s entertainment district. Being at the corner of two major thoroughfares, the area is studded with restaurants, bars, coffee shops, cinemas, massage spas, foreign exchange and shopping malls. Getting a ride, either a cab, app-based car or public...More

1  Thank fgmoria
Response from Duty M, General Manager at City Garden Grand HotelResponded 3 days ago

Dear Guest, Thank you for staying in City Garden GRAND Hotel and for sharing your lovely review. I am very pleased that you took notice of our prime location which is nearly within walking distance from travelers' places of interest. We are delighted to learn...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$76 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Makati
#6 Luxury Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$76 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Makati
#6 Luxury Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (864)
Room & Suite (451)
Dining (120)
Pool & Beach (88)
Amenities (61)
Business Centre & Event Rooms (9)
Family and Play Areas (3)
Questions & Answers
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Cindytky
28 March 2018|
Answer
Response from Curtis D | Reviewed this property |
It can
1
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alacs2016
20 February 2018|
Answer
Response from mgplume | Reviewed this property |
There is no salon in the hotel and did not see any in the neighbor hood. But Makati is a very dynamic area and i am sure it may be found very close to the hotel. Enjoy your stay.
1
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Google Translation
Alison T
3 January 2018|
AnswerShow all 8 answers
Response from Roberto G | Reviewed this property |
If your flight is at 9:00am you should be at the airport NO LATER than 7:30am ! To play it safe with the early morning traffic, leave the City Garden Grand NO LATER than 6:45am ! City Garden Grand could arrange an airport... More
1
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Room Tips
"Book the Grand Suite for an epic view of the city"
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"We stayed two occasions one week apart. Both rooms excellent, identical. I believe all rooms are about the..."
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"No need to do further net surfing, book now, and thank me later!!"
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"Book now! I'm so excited for you and your family!"
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