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Somerset Millennium Makati

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Somerset Millennium Makati
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309 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Metro Manila, Philippines
Reviewed 5 January 2017 via mobile

My colleagues and I stayed at penthouse for an overnight stay. It seems like the rooms are newly renoveted, the scent is very inviting and the beds are really awesome very much comfy. The location is bit away from busy place.

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Helpful?
Thank Carl Laurence V
Richie C, Manager at Somerset Millennium Makati, responded to this review

Dear Carl Laurence V, Greetings from Somerset Millennium Makati! Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that you and your colleagues enjoyed your stay in our penthouse. Your feedback will be shared with the entire team at Somerset Millennium Makati. Once again, thank you for making...

Imus, Philippines
Reviewed 26 December 2016

We spent Christmas eve here. Upon check in, we found out that the studio deluxe room we booked does not have a kitchen so we asked if we can upgrade. They upgrded us for a very minimal fee and it was even the front desk supervisor who assisted us because all his staff was deployed. They moved us within the...

Review collected in partnership with this hotel
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1Thank trishapaolaredricos
Richie C, Manager at Somerset Millennium Makati, responded to this review

Dear trishapaolaredricos, Thank you very much for your compliment. Your heartfelt words and special mention of our Supervisor, Vince will be shared with the rest of the Somerset Millennium Makati team. Your compliments inspire us to continually provide and improve the level of service that residents have come to expect. Once again, thank you for making us one of your...

Toronto, Canada
Reviewed 25 December 2016

My room was upgraded. Staff was friendly and helpful. Close to shops, restaurants and church. Accessible anywhere. Traffic was horrible though because it was around Christmas season. Wifi was not working properly on the higher floors where we were but working at the lobby. Breakfast was not something I would be crazy about. Some foreign guests were a but rude...

Review collected in partnership with this hotel
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Helpful?
Thank V2136RB
Richie C, Manager at Somerset Millennium Makati, responded to this review

Dear V2136RB, Greetings from Somerset Millennium Makati! Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Somerset Millennium Makati. We would also like to acknowledge your feedback regarding internet...

Reviewed 19 December 2016 via mobile

Very poor breakfast , no continental food, always missing something , poor management, only explanations we are sorry etc Better to take other option around hotel and to avoid this restaurant if you stay.

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1Thank Nepotopljivi2
Richie C, Manager at Somerset Millennium Makati, responded to this review

Dear Nepotopljivi2, It was a great pleasure having you stay at Somerset Millennium Makati. Thank you for sharing your feedback about your stay experience with us. We sincerely regret that you did not enjoy your breakfast experience due to availability of menu options and management. Please be assured that we will convey your feedback to our breakfast service provider and...

Chorley,Lancs
Reviewed 8 December 2016

Booked this hotel as we were a large family (3 kids). The deluxe room we were upgraded to had two large en-suite bedrooms. One double, and a twin room with option of a 3rd bed provided. Large sitting/dining area, and ideal sized kitchen. Wifi worked well. Staff went out of their way to help. All spoke good English. Housekeeping staff...

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Helpful?
Thank Tansley03
Richie C, Manager at Somerset Millennium Makati, responded to this review

Dear Tansley03, Greetings from Somerset Millennium Makati! Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Somerset Millennium Makati. Once again, thank you for making us one of your...

chennai
Reviewed 4 December 2016

Front office executives need to improve in handling guests. Unnecessary delays in checking into room. I am dissatisfied because it took more than 30 mins to check-in into the room by the front office executive. Because of the delay i had missed the meeting with my customer. Saddest part was that the Front office executive doesn't even regret the delay....

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Helpful?
Thank ganapathykrishna2016
Richie C, Manager at Somerset Millennium Makati, responded to this review

Dear ganapathykrishna2016, It was a great pleasure having you stay at Somerset Millennium Makati. Thank you for sharing your feedback about your stay experience with us on 04 December 2016. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas...

Reviewed 27 November 2016

I love staying at the Somerset Millennium Makati because the team there is constantly making me smile! Yesterday, I was honored to be recognized as Guest of the Day... I felt so special and appreciated as they recognized my being a return customer. The team is so friendly, courteous, and helpful, making the Somerset my favorite place to stay. Thank...

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Helpful?
Thank Cora Y
Glenn M, Front Office Manager at Somerset Millennium Makati, responded to this review

Dear Ms. Cora, Thank you for your feedback. It's always a pleasure having you here at Somerset Millennium Makati. We are very honored to have you as our very first Guest of the Day. We hope you enjoyed your stay with us. Warm regards, Katrina Bacungan, Asst. Manager, Guest Service

Bangkok, Thailand
Reviewed 17 November 2016

Advance note: This review is heavily geared towards long-term stay customers. It may not be as useful if you're planning to be here just a few nights. I stayed here for approximately 4 months and during that time became very familiar with this property's advantages and disadvantages. See below for my summary. PROS - Superb location in Makati near the...

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Helpful?
7Thank Tom K
Glenn M, Front Office Manager at Somerset Millennium Makati, responded to this review

Dear Tom K, Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. Unfortunately,...

Mumbai (Bombay), India
Reviewed 13 November 2016

Good location with good breakfast with smoking room but never smelly like other smoking room. Not only for this place but i feel the air conditioning is too strong for me. Need to prepare jacket when traveling to Manila.

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Thank 634ingo
Glenn M, Front Office Manager at Somerset Millennium Makati, responded to this review

Dear 634ingo, Greetings from Somerset Millennium Makati! Thank you very much for taking time to share your feedback. We are glad to hear compliments coming from our guests. Receiving such feedback from residents like yourself inspire us to continually improve our service. We look forward to welcoming you back at Somerset Millennium Makati. Warm regards, Katrina Bacuñgan Asst. Manager, Guest...

Sendai, Japan
Reviewed 2 November 2016

Location, Wi-Fi, cleanness of the room and breakfast were very good. It was my third time to stay at the Somerset Makati, and every time I was really satisfied with its service. If I come back to Manila, I will stay again in the Somerset Makati.

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Thank yasuhito845
Glenn M, Front Office Manager at Somerset Millennium Makati, responded to this review

Dear Yasuhito845, Thank you for your review and your 5 star rating. We are pleased to know that we are your preferred accommodation here in Manila and that you have been satisfied with all your stays with us. We look forward to welcoming you back here in Somerset Millennium Makati. Warm regards, Katrina Bacuñgan, Asst. Manager, Guest Service

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Towering 30 stories over the vibrant business and commercial district of Makati City is the relaxing haven of Somerset Millennium Makati. Conveniently located in the heart of Legaspi Village, it offers a panoramic view of the bustling metropolis and the tranquil bay area. Its welcome proximity to the luxurious Greenbelt Malls where a variety of restaurants and entertainment venues are available presents a wealth of lifestyle options for the discerning traveler.Featuring a selection of spacious and comfortable serviced residences, comprehensive living facilities and modern amenities, Somerset Millennium is the ideal venue for a comfortable cosmopolitan lifestyle. ... more   less 

Additional Information about Somerset Millennium Makati

Address: No 104 Aguirre Street | Legaspi Village, Makati, Luzon 1229, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: €91 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Millennium Makati 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Somerset Millennium Hotel Makati
Somerset Millenium Makati
Somerset Millenium Hotel Makati
Somerset Millennium Makati Metro Manila, Philippines
Hotel Style:
#14 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Somerset Millennium Makati staff and other travellers.
4 questions
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Glendale, California
over a year ago

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Questions? Get answers from Somerset Millennium Makati staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take higher floor for a good view. ”
 of 5 bubbles macmushtaqf, 27 Feb 2017 | Read review
“2016 its a doozy of a room, its like 3 rooms in 1 all for the one price”
 of 5 bubbles A8981GUjoef, 11 Jan 2017 | Read review
“We were upgraded to deluxe on arrival. Worth asking, as these rooms are excellent”
 of 5 bubbles Tansley03, 7 Dec 2016 | Read review
“Recently renovated rooms are great!”
  • Guest of the Day gift
 of 5 bubbles coray69, 27 Nov 2016 | Read review
“Ask about the mattress hardness if you don't like hard and see if they have others? Not sure..”
 of 5 bubbles 750renes, 28 Nov 2015 | Read review
5 of 5