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Makati Palace Hotel

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Makati Palace Hotel
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348 Reviews from our TripAdvisor Community

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Showing 287: English reviews
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Makati, Philippines
Reviewed yesterday NEW

I planned to congratulate my friend who will be married this March and all I need is a simple hotel room as we need a private area to chitchat with. Then found this hotel which was centrally located. However, when my friends arrived at past 10 in the evening, they were been hold in the lobby and FO staff with...

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Thank Buena29
Djibouti, Djibouti
Reviewed 3 weeks ago

I reserved a Royal Executive Floor smoking studio suite online and paid the deposit. All was well until I checked in at the hotel. Normally the 8th and 9th floors are the Royal Executive Floor's smoking floors. They recently renovated the 8th floor and it is now nonsmoking leaving the 9th floor as the only smoking Royal Executive floor. There...

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1Thank DNDGod
Singapore
Reviewed 4 weeks ago

Aircon is not cooling properly and some socket is not working. Inspite of early booking they counldn't find me a non smoking suite. Water heater also not working. Wifi also not working so I had to use my data roaming. And I can hear the noise of the people next door. But food are quite ok.

Review collected in partnership with Asiatravel.com
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Thank LigayaDaniel
Makati_Palace, Manager at Makati Palace Hotel, responded to this review

Dear LigayaDaniel, Greetings from Makati Palace Hotel! Thank you for spending your time on writing your experience here at our hotel. The feedback you have stated on Tripadvisor regarding our services are acknowledged and well noted by our management. These are also endorsed to the person responsible and are being rectify. Words cannot express how truly sorry we are for...

A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 5 weeks ago via mobile

I had a very good experience at this Hotel, nice clean rooms with all necessary amenities friendly and very helpful staff, good location, restaurant has good food for every taste. I will definitely visit again my next trip

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Thank A TripAdvisor Member
Makati_Palace, Manager at Makati Palace Hotel, responded to this review

Dear Sir/Madam, Greetings from Makati Palace Hotel! Thank you for your 5 star review as well as your appreciation for our staff, location, room, food and many more. We are happy that we have provided you with the best quality of service that we pride ourselves with. Moreover, it is always a pleasure for us to learn of the wonderful...

Reviewed 14 February 2017 via mobile

If you are getting this hotel booked through makemytrip.com and they are offering a discount as incentive for their members, you better check the details twice. I booked this hotel through them and it was given at a good rate as an incentive because I had booked a round trip international ticket. When I reached the hotel, I was informed...

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1Thank Ema T
Makati_Palace, Manager at Makati Palace Hotel, responded to this review

Dear Ema T, Greetings from Makati Palace Hotel! Thank you for sharing with us your experience with regards to your stay here at Makati Palace Hotel. Our team would like to express regret for falling short in our service which is far from the standards we are known for. On behalf of the team, I would like to offer my...

Manila, Philippines
Reviewed 12 February 2017 via mobile

I was here last year wid my Gf and my agency said this hotel is one the best in manila and located in a good place But unfortunately it was in bar area with girls . Rooms are good but breakfast not👎🏾 .

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1Thank alexmedina90
Makati_Palace, Manager at Makati Palace Hotel, responded to this review

Dear alexmedina90. Greetings from Makati Palace Hotel! Thank you for spending your time on writing your experience here at our hotel. We regret to learn from your experience with us. Words cannot express how truly sorry we are for the unsatisfactory service that we rendered you. This is especially saddening because Makati Palace Hotel was founded on providing guests the...

Hong Kong, China
Reviewed 3 February 2017

Upon checking in the receptionist is not smiling. They should be trained to smile anytime. The breakfast is okay. The room is big okay except for cokroaches,too many.More cleaning and disinfecting to remove.the odors.

Review collected in partnership with this hotel
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1Thank Emman G
Makati_Palace, Manager at Makati Palace Hotel, responded to this review

Greetings from Makati Palace Hotel! Thank you for spending your time on writing your experience here at our hotel. Our team would like to express regret for falling short in our service which is far from the standards we are known for. On behalf of the team, I would like to offer my sincere apologies for the inconvenience you experienced...

Incheon, South Korea
Reviewed 27 January 2017

Good for pleasure, many bars and restaurants near hotel, all just walking distance....And the thing good,for us is they have korean store at the basement of the hotel which we can buy our fav drinks korean liquor name Chomchorum, Kamsahamnida!!!

Review collected in partnership with this hotel
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1Thank keeffy
Makati_Palace, Manager at Makati Palace Hotel, responded to this review

Dear Mr./Ms. keeffy, Greetings from Makati Palace Hotel! We are truly grateful for your encouraging review of Makati Palace Hotel. We are happy that we have provided you with the best quality of service that we pride ourselves with. Moreover, it is always a pleasure for us to learn of the wonderful time our guests had at our hotel. Providing...

Marinduque Island, Philippines
Reviewed 27 January 2017

Staff are approachable, assist guest & accommodating and a people friendly environment. They always look after their guest by checking whether you need something as part of their service. Before releasing for check out, they sees to it that you didn't forget your belongings which is good coz me and my husband almost forget his medication from the ref.

Review collected in partnership with this hotel
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1Thank Liezel M
Makati_Palace, Manager at Makati Palace Hotel, responded to this review

Dear Mr./Ms. Liezel M, Greetings from Makati Palace Hotel! We are truly grateful for your encouraging review of Makati Palace Hotel. We are happy that we have provided you with the best quality of service that we pride ourselves with. Moreover, it is always a pleasure for us to learn of the wonderful time our guests had at our hotel....

Dubai, United Arab Emirates
Reviewed 12 January 2017

Hotel is quite old. All tv sets are fixed so i could not use my USB. No wake up call was given to me despite the fact that i said it when i checked in and someone called me again to re verify the time. Good thing i ensure that my phone is also set for alarm otherwise i will...

Review collected in partnership with this hotel
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2Thank Francis D
Makati_Palace, Manager at Makati Palace Hotel, responded to this review

Dear Mr./Ms. Francis D, Greetings from Makati Palace Hotel! Thank you for spending your time on writing your experience here at our hotel. The feedback you have stated on Tripadvisor regarding our services are acknowledged and well noted by our management. These are also endorsed to the person responsible and are being rectify. Words cannot express how truly sorry we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Makati Palace Hotel

Address: 5011 P. Burgos Corner Canceres Sts., Makati, Luzon, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: €35 - €56 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Makati Palace Hotel 3.5*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings and Agoda so you can book your Makati Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Makati Palace Manila
Hotel Makati Palace
Makati Palace Hotel Metro Manila, Philippines
Hotel Style:
#23 Spa Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Makati Palace Hotel staff and other travellers.
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Questions? Get answers from Makati Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the Royal Executive Floor and get the breakfast option when you reserve or check in.”
 of 5 bubbles DNDGod, 24 Feb 2017 | Read review
“Quite spacious room.. Old AC.. ”
 of 5 bubbles 802francisd, 12 Jan 2017 | Read review
“Good for Staycation”
 of 5 bubbles mvisco, 10 Jan 2017 | Read review
“Not for a family travel”
 of 5 bubbles poyfish, 5 Dec 2016 | Read review
“No tip! Nothing to say”
 of 5 bubbles Davetnel, 2 Dec 2016 | Read review
5 of 5