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Somerset Olympia Makati

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Somerset Olympia Makati
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292 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Manchester, United Kingdom
Reviewed 3 April 2014 via mobile

The swimming pool was horrific and the constant beeping of horns on the main road every day at 5am will wake you up. Room service food was hit and miss but the place was clean & tidy. I wouldn't touch the 'complimentary' breakfast... The site itself was half under construction which meant sometimes the lifts were broken. The wifi was...

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Helpful?
Thank MissMalone82
Philip B, Residence Manager at Somerset Olympia Makati, responded to this review

Dear MissMalone82, I would like to thank you for staying with us at Somerset Olympia Makati and for taking the time to share your invaluable comments. It is with regret to know how you found our swimming pool, internet and the beeping of horns you heard every morning. The time you stayed with us was during the completion of our...

Mangalore
Reviewed 28 March 2014 via mobile

This apartment is located in one if the finest location of Manila. The size of the apartment is good. The service is also equally good. I am impressed by the way the apartments are maintained. The kitchen is very functional but slightly cramped.

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Helpful?
Thank ranjalashwin
pbarnes83, Residence Manager at Somerset Olympia Makati, responded to this review

Dear ranjalashwin, Thank you very much for your compliment. Your heartfelt words will be shared with the team. Your compliments inspire us to continually provide and improve the level of service that guests have come to expect. Once again, thank you for making us one of your preferred accommodation choices and for your valuable feedback. I hope to welcome you...

Maitland, Australia
Reviewed 9 March 2014

I stayed at this hotel for 2 nights and would be sure to stay here again if I go to Makati. It is a short stroll to the major shopping malls. I had a good room, very clean and very spacious, but was noisy at it looked over Makati Avenue with heaps of traffic most of the night Staff -...

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Helpful?
Thank houghtonboi
pbarnes83, Residence Manager at Somerset Olympia Makati, responded to this review

Dear houghtonboi, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service standards. Receiving such positive feedback as well as your comment regarding breakfast motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. We...

Singapore, Singapore
Reviewed 13 February 2014

The location is great, but not many people know it, have to tell them it's behind the Pen. We only stayed 1 night. The room is clean. The beds are super comfy. The customer service is excellent. I would stay here again if I ever go Makati.

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Helpful?
Thank zzzSleepyzzz
pbarnes83, Residence Manager at Somerset Olympia Makati, responded to this review

Dear zzzSleepyzzz, Thank you very much for your wonderful feedback and patronage at Somerset Olympia Makati. I am pleased that you enjoyed your stay with us and find that our services are to your expectations. On behalf of all the staff at Somerset Olympia Makati, we are honoured to have you as our resident. Rest assured that we shall continuously...

Manila, Philippines
Reviewed 11 February 2014

I'm not reviewing the staff because as anyone knows, hotel staff just about anywhere in the PHL is outstanding. My friend checked in and first thing she said was, "It smells like mold". Plus it was disappointing as she was guaranteed a room with 2 beds. This was a bed smaller than a queen with 2 very small beds put...

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Helpful?
2Thank Andoyb
pbarnes83, Residence Manager at Somerset Olympia Makati, responded to this review

Dear Andoyb, Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would...

Sydney, Australia
Reviewed 9 January 2014

It is the first time I really feel as if I am home. Could not fault a thing. The service was outstanding. The reception and the bell boys could not do enough for you. Even to security jumps to help as soon they see the guest.

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Helpful?
1Thank Richard S
pbarnes83, Residence Manager at Somerset Olympia Makati, responded to this review

Dear Richard S, We are glad to hear compliments of our staff members at Somerset Olympia Makati. Your kind words will be shared with the Guest Service and Security teams. Receiving such feedback from guests like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look...

Manila
Reviewed 3 January 2014 via mobile

My wife booked online a 2br (two months ahead) to welcome 2014. We were also here last year to celebrate the New Year. Stayed at their newly renovated flat in bldg B. Likes - we were supposed to party at a nearby hotel, but got comfy and fell as sleep :p - good view of fireworks at the nearby residential...

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Helpful?
Thank marcgorospe
pbarnes83, Residence Manager at Somerset Olympia Makati, responded to this review

Dear marcgorospe, It was a great pleasure having you stay at Somerset Olympia Makati. Thank you for sharing your positive feedback about your stay experience with us. Your compliments inspire us to continually provide and improve the level of service that guests have come to expect. With regards to breakfast, I have highlighted your feedback to our F&B operator and...

Manila, Philippines
Reviewed 20 December 2013

If there is anything I would appreciate in any hotel I stay in, it would be the courteousness and honesty of staff. I got both from Somerset Olympia. I was rushing off to my next destination so I dropped by the front desk to check out then urgently proceeded to have breakfast. When I came back to finish checking out,...

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Helpful?
1Thank Noel M
pbarnes83, Residence Manager at Somerset Olympia Makati, responded to this review

Dear Noel M, Thank you for your kind feedback and your patronage at Somerset Olympia Makati. I am pleased that you enjoyed your stay with us and find that our staff, facilities and services are to your high expectations. I will personally convey your commendation of courtesy & honesty to our Guest Service Officer, Mayeth along with a copy of...

Singapore, Singapore
Reviewed 7 December 2013

I stayed for one night in Oct 2013 here. It didn't give me the feel of an Ascott property at all. The Internet access in rooms is at exhorbitant prices. Breakfast options are equivalent to a 3 star hotel. The lobby area Rooms appear old and worn out. The special requests were not catered to by the hotel. Not recommended...

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Helpful?
2Thank yogi_tiwari
Philip B, Residence Manager at Somerset Olympia Makati, responded to this review

Dear yogi_tiwari, Thank you for taking the time to write an online feedback for Somerset Olympia Makati. We are sorry to hear of your unhappiness during your recent stay with us. Your concerns on the internet and breakfast has been relayed to our service providers. Thank you for giving us the opportunity to address your concerns. I am also pleased...

Benglaore
Reviewed 29 November 2013

This was one of the worst stays on my abroad trips, while charging around 4000 paisos its reaaly not worth to stay a single day. Rooms were average and clean but definately not worth the price they charge for. The service here is so bad that u would like to go down to the reception to get everything. Avoid this...

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Helpful?
1Thank rligade

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Makati City's central business district, Somerset Olympia Makati is ideal for executives and their families looking for work-life balance and an enriching lifestyle. The newly refurbished serviced residence is infused with warm hospitality and allows convenient proximity to major corporate offices, parks, lifestyle venues and cultural centres. It is right across the lush Ayala Triangle Park and situated within walking distance to Greenbelt Mall, Glorietta Mall and Ayala Museum. There's always a warm welcome awaiting you and your family - including your furry, four-legged companions at Somerset Olympia Makati. Our friendly staff are always on hand to extend assistance with local knowledge to help you settle in quickly. Somerset Olympia Makati is one of a premier collection of The Ascott Limited's serviced residences in over 80 cities in Asia Pacific, Europe and the Gulf region. A member of CapitaLand, it is the global leader in branded serviced residences, bringing you 30 years' experience in supporting travellers who work and live away from home. Because life is about living. ... more   less 

Additional Information about Somerset Olympia Makati

Address: No 7912 Makati Avenue, Makati, Luzon 1200, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: €93 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Olympia Makati 4*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity and Agoda so you can book your Somerset Olympia Makati reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Somerset Olympia Makati Hotel Makati
Somerset Olympia Makati Metro Manila, Philippines
Hotel Style:
#15 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Somerset Olympia Makati staff and other travellers.
8 questions
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Questions? Get answers from Somerset Olympia Makati staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fresh fruits during arrival will be an added touch. ”
 of 5 bubbles elvirazm, 10 Dec 2016 | Read review
“Try and get either the 1 or 2 bedroom option, as the studios are narrow and cramped. Ask to move to a higher floor to avoid the street noise”
 of 5 bubbles johnpL9747ZR, 26 Nov 2016 | Read review
“stack some refreshments and snacks to make use of the in-room pantry”
 of 5 bubbles mostafad771, 6 Nov 2016 | Read review
“Take higher floors, and go for 1 Bedroom deluxe rather than Studio room if you don't mind the 500 peso price difference”
 of 5 bubbles TA420, 12 Sep 2016 | Read review
“We had a superior suite for a family of four and it was excellent”
 of 5 bubbles mudville2016, 29 Jul 2016 | Read review
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