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The Peninsula Manila

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The Peninsula Manila
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2,009 Reviews from our TripAdvisor Community

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Showing 1,776: English reviews
Cincinnati, Ohio
Reviewed 26 May 2015 via mobile

The Manila Peninsula is a wonderful place to stay! The spa is very nice, the lobby is like a photo from a postcard, the servicing of the room is second to none (with fresh fruit every day), wonderful restaurants and a very nice shop. On top of it all, walking distance to the mall and restaurants. I love this A...

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Helpful?
1Thank Patty D
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Patty D Thank you for your recent stay with us and for your lovely review of our property. We truly appreciate feedback such as yours as it motivates us all to continue to delight our guests and provide consistent quality service and excellence in hospitality. Thank you for your special mention of the Spa, The Lobby, our housekeeping services,...

Singapore
Reviewed 26 May 2015

Peninsula hotel in Manila is a beautiful hotel. Its design especially in the hall area is great. You can enjoy a live band playing classical music / evergreens in the evening time. It is truly wonderful. Peninsula drivers when they pick you up from the airport inform the hotel of incoming passengers providing the name and time when the guests...

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Helpful?
Thank LinenBank
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear LinenBank Thank you very much for sharing your valuable comments with regard to your experience at our property. We appreciate that you enjoyed the ambiance at The Lobby, including the live nightly music. However, I very much regret to read that you did not have a truly memorable experience due to a number of shortcomings on our part. Please...

New York City, New York
Reviewed 26 May 2015

Elegant expansive lobby which evokes old World grandeur and staffed accordingly by diverse uniformed young women and men who seem to be quite focus on their individual assignments including the uniformed staff whose only function is to open and greet the guests. Music plays nightly starting early evening on, at the lobby which also provides informal meals and drinks. A...

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Helpful?
1Thank 890willy
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear 890willy Thank you so much for your glowing review of The Peninsula Manila. With all the choices of hotels around Manila, we are honored and flattered that you chose to stay with us. Our staff works hard to provide our guests with exemplary service and memorable experiences, and we are very appreciative when guests like yourself take notice of...

New York City, New York
Reviewed 26 May 2015

I often visit the Philippines and have exclusively stayed at Shangri-La Makati. This time was my first time at Peninsula and have some helpful salient points. 1. Rooms more modern at Peninsula. I liked them better. I'm a Manhattanite. Bathrooms are equal. 2. Breakfast buffet is SPADES better at Shangri-La. The buffet at the Shangri La is like an attraction...

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Helpful?
1Thank TripAdviseeNYC
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear TripAdviseeNYC Thank you for your recent stay with us and for sharing your review of our property on Trip Advisor. We very much appreciate your comments and constructive feedback regarding your experience. We also recognize that you are in the know of the luxury hotel segment in Manila, and we are grateful that you have brought these points to...

london
Reviewed 25 May 2015 via mobile

I came to the peninsula Manila for six nights on business. I booked through my platinum Amex to receive extra services. Yes I did get an upgrade and breakfast but really don't feel there was much more benefit. The staff generally were "matter a fact" not what you expect from Asia and especially the Philippines. One staff member shone out...

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1Thank Sharonfv
Melbourne, Australia
Reviewed 22 May 2015 via mobile

Stayed for business at this hotel for 4 days and really enjoyed using their gym and pool. The gym is open early, from at least 6:00am and the pool is 22 metres long so you can do some decent laps if you like swimming. Accommodation was clean and rooms very large. Buffet Breakfast had a good selection of food and...

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Helpful?
1Thank Ian F
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Ian F Thank you for taking the time to review your visit to The Peninsula Manila on TripAdvisor and for providing your valuable comments of our property. We are delighted you had the opportunity to experience our pool and gym. We are very glad that you enjoyed both facilities, and thank you for your kind recommendation. My colleagues and...

Chicago, Illinois
Reviewed 21 May 2015

This is a beautiful hotel. It is easy to get to from the airport. Do book a hotel car, as the airport taxi line was CRAZY! They were nice enough to accommodate our last minute request for a car at the airport once we realized our mistake. Only weird thing was that a hotel staff person knocked on the door...

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Helpful?
1Thank frankieboodog
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear frankieboodog Thank you for your recent stay at The Peninsula Manila and for taking time to post your review on Trip Advisor. We are very glad to hear that you enjoyed the hotel. However, we are very sorry to hear about the incident regarding the intrusive night visit from one of our staff members. Please rest assured that our...

Singapore, Singapore
Reviewed 21 May 2015

I was staying in the Peninsula for business for one night. Checked out in the morning at 8:00 am. By 8:45 am I had discovered that I had left my Mont Blanc pencil in my room. I called the front office who instead of trying to really deal with my problem passed me onto the security office. The security office...

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Helpful?
1Thank Mumtaz K
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Mumtaz K Thank you for taking time to write your review. We have noted your comments on your missing item and I believe one of our Front Office Managers had the opportunity to speak with you in detail of what transpired. During his communication with you, he assured you that the CCTV records showed that the room had not...

Kuala Lumpur, Malaysia
Reviewed 19 May 2015 via mobile

The hotel is a little old but renovated. Room is spacious. Fresh mango and banana replenished daily. Breakfast buffet offered varieties of international dish, sashimi is fresh, and juice is freshly squeezed. The location is away from city center but cab is easily accessible. Pool is small, gym facilities is adequate.

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Helpful?
2Thank Suanne C
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Suanne C Of the many luxury hotels to choose from in Manila, we thank you for choosing The Peninsula. We also appreciate your kind review on TripAdvisor. My colleagues and I look forward to welcoming you back to the hotel, hopefully in the near future. Yours Sincerely Sonja Vodusek General Manager

Paris, France
Reviewed 19 May 2015

I have stayed at the Peninsular several times and have always found the same high standard of service, cleanliness and comfort. Also very welcoming and a good standard of room service, always a pleasure to visit.

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1Thank Alex G
Peninsula_PMN, General Manager at The Peninsula Manila, responded to this review

Dear Alex G Thank you for staying at The Peninsula Manila and for sharing your glowing review on Trip Advisor. We are delighted that you were very impressed by the service quality of our staff members. We hope to continue to always exceed your expectations in this way. My colleagues and I look forward to welcoming you back to the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available

Additional Information about The Peninsula Manila

Address: Corner of Ayala and Makati Avenues, Makati, Luzon 1226, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: €132 - €254 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Manila 5*
Number of rooms: 469
Reservation Options:
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Also Known As:
The Peninsula Manila Hotel Makati
Peninsula Hotel Makati
Peninsula Makati
Manila Peninsula
The Peninsula Manila Makati, Metro Manila, Philippines
Hotel Style:
#3 Spa Hotel in Makati
#4 Business Hotel in Makati
#4 Family Hotel in Makati
#4 Luxury Hotel in Makati
#4 Romantic Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from The Peninsula Manila staff and other travellers.
24 questions
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Questions? Get answers from The Peninsula Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The foyer is so full of Life!”
A8794BLjohnk, 19 Apr 2017 | Read review
“Rooms facing Ayala needs bed-refurbishing”
lyn_xyz, 17 Apr 2017 | Read review
“Away from the road”
LONDONMANIA, 15 Apr 2017 | Read review
“was on 10th floor so far so good”
N5569FRpierrep, 6 Apr 2017 | Read review
“Good for people who has business with big banks or want to stay near airport”
Lingang, 3 Apr 2017 | Read review
5 of 5