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Makati Shangri-La Manila

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Makati Shangri-La Manila
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2,501 Reviews from our TripAdvisor Community

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There are newer reviews for Makati Shangri-La Manila
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Showing 2,292: English reviews
Reviewed 5 August 2015

This was my last stop on my first visit back to the Philippines since I moved to New Jersey in 1989. Born and raised in Manila, I didn't have many memories, but my mother was right when she warned me of the culture shock I would experience. Well, that was until I got to Makati Shangri-La. I was hesitant at...

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Helpful?
2Thank Jessica H
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Jessica H Thank you for your excellent detailed review. Great to know that you were delighted by the food and service at Circles Event Café; Shang Palace and Lobby Lounge. I will definitely share your kind words with my team. This is an affirmation and encouragement for us to continue giving our best service to discerning guests like you....

Washington DC, District of Columbia
Reviewed 5 August 2015

We stayed here for two nights after choosing Fairmont Makati over it the last few times we were in Manila. (Service had gone down so we stayed away.) This time hotel customer service was much improved. The food was not so...considering the price they charged for the buffet breakfast. The only decent sections were the Japanese and fruit/juices. (Note: We...

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3Thank TrekkerAsiaPlus
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear TrekkerAsiaPlus Thank you for your detailed review. I have taken note of your comment and concern about the service and the food. We will look at how we can improve this so we can continue delighting discerning guests like you. I look forward to welcoming you in the hotel on your next trip to the Philippines. Sincerely, Alain Borgers...

Sydney, Australia
Reviewed 4 August 2015

Right from the first moment you walk in the door you are made to feel very welcome. The lobby is impressive and has a nice spacious bar area later in your stay for a relaxed drink. There are a number of very good restaurants, and you can also get quality bar food in the lobby. The rooms are spacious and...

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Helpful?
Thank David P
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear David P Thank you for your excellent feedback. Good to know that you enjoyed your stay with us and had a great time in the city overall. I will definitely share your good comments with my team. This is an affirmation and encouragement for us to continue giving our best service to discerning guests like you. I look forward...

Reviewed 3 August 2015 via mobile

Having an Executive room, with free access to lounge for cocktails, unlimited use of laundry and etc. From facilities to amenities, you can't go wrong with the quality that they offer! Still my favorite hotel to relaxed and unwind. Staff are polite and kind. Best food. Best service. Everything! That's why it's such a loss when I wasn't able to...

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Helpful?
Thank ieva M
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear ieva M, Thank you for your detailed observations. Good to know that you were delighted during your stay with us and that my team was attentive and helpful to your needs. I will definitely share your feedback with them. I look forward to welcoming you and your family on your next staycation at Makati Shangri-La, Manila. Sincerely, Alain Borgers...

Naperville, Illinois
Reviewed 1 August 2015

This is one hotel where you just cant go wrong - from the staff, to the facilities - I rate this as one of my most favorite hotels. I travel all over the world on business and frankly I have yet to find a hotel that I enjoy more. On my last visit, I was upgraded to the Horizons Club...

Review collected in partnership with shangri-la.com
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2Thank Sumit R
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Sumit R Thank you for your excellent feedback. Good to know that you were delighted during your stay with us and that my team was attentive and helpful to your needs. I will definitely share your good comments with them. This is an affirmation and encouragement for us and the team, to continue giving our best service to discerning...

Singapore, Singapore
Reviewed 30 July 2015

good room size, great location with shops and restaurants nearby. The room is well designed, comfortable bed, well organized table and sofa sitting. I was happy with the high floor and most important of all was the well designed lighting. I dislike dim room. This room has dual reading and side lights next to each side of King size bed...

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1Thank 1place1dream
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear 1place1dream Thank you very much for your excellent review, I appreciate that you took the time to highlight your observations on the hotel. It's great to know that your stay with us did not disappoint, and that you had a great time in the city overall. This is an affirmation and encouragement for us to continue giving our best...

Monterrey, Mexico
Reviewed 27 July 2015 via mobile

It's a great hotel with a better location. It is located just in front of the glorieta mall and about two blocks of a nicer mall called Greenbelt. Down side at my stay was that the gym/jacuzzi/sauna were closed for maintenance. Beside that great king size beds, big tv and good barroom. Really recommended

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1Thank Zareloth
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Zareloth Thank you for your comments. It’s great to hear that you enjoyed your stay with us and had a wonderful time shopping and dining in the heart of Makati because of the hotel’s central location. I assure you that you will be delighted by our new health club facilities next time you visit Makati Shangri-La. I hope to...

Hong Kong
Reviewed 26 July 2015

The most charming element of this hotel is definitely its people. Consistent quality service provided by staff in the reception, lobby lounge, concierge, business room, etc. I requested for a pickup service from the airport and transportation to Intramuros. All were done in an efficient manner, and the drivers were professional and friendly. The hotel is also within walking distance...

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3Thank leeyikki
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear leeyikki Thank you for sharing with us your Shangri-La experience. Great to know that you enjoyed your stay and how the team was extremely helpful and attentive to your needs. I will definitely share your comments with them. This is an affirmation and encouragement for us to continue giving our best service to our most discerning guests like you....

Reviewed 26 July 2015

I have stayed at a few hotels around the green belt. However, the best service still came from the Shangri-la Makati. The staff are warm and friendly. The breakfast has a good spread. I particularly like Inagiku, the Japanese restaurant.

Review collected in partnership with shangri-la.com
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Thank Globetrave
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear Globetrave, Thank you for sharing with us your Shangri-La experience. Great to know that you enjoyed our restaurants, especially Inagiku and how the team was extremely helpful and attentive to your needs. I will definitely share your comments with them. This is an affirmation and encouragement for us to continue giving our best service to our most discerning guests...

Makati, Philippines
Reviewed 26 July 2015 via mobile

My fiance and I stayed for two weeks in the hotel. The lobby is very nice and lots of food to choose from in the buffet. We only tried once the swimming pool. I could rate it as ok. I've seen other pools like the one in Astoria Palawan and I could wish that shangrila could upgrade their pool. Well,...

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Thank SarahY7405VH
Alain B, General Manager at Makati Shangri-La Manila, responded to this review

Dear SarahY7405VH Thank you for your detailed comments. Good to know that you were delighted during your stay with us and that my team was attentive and helpful to your needs. I will definitely share your feedback with them. It's great to hear that you had a wonderful time shopping and dining in the heart of Makati because of the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Circles Event Cafe
Circles Event Cafe
Cuisines: Japanese, Philippine, Sushi, Asian, Chinese, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Makati Shangri-La, Manila is located at the center of Manila's most prestigious business, shopping and entertainment district. Just 20 minutes away from the international airport, this award-winning hotel offers exquisite comfort and world class luxury. From its exceptionally spacious and beautifully appointed rooms to its lavish restaurants and exciting bars, its high-speed internet access to its full-service Spa and Fitness Center, Makati Shangri-La lives up to its reputation as Manilas leading hotel. ... more   less 

Additional Information about Makati Shangri-La Manila

Address: Ayala Avenue Corner Makati Avenue | Makati City, Metro Manila, Makati, Luzon 1200, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: €154 - €305 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makati Shangri-La Manila 5*
Number of rooms: 696
Reservation Options:
TripAdvisor is proud to partner with Expedia, Shangri-La Hotels and Resorts, Agoda, Hotels.com, Hotwire, Orbitz, Travelocity, Booking.com, Cancelon, getaroom.com, Priceline, TripOnline SA and HotelQuickly so you can book your Makati Shangri-La Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Makati Shangri-La Manila Hotel Makati
Shangri La Manila Makati
Shangri La Makati
Shangrila Makati
Makati Shangri La Hotel
Makati Shangri-La Manila Metro Manila, Philippines
Hotel Style:
#2 Business Hotel in Makati
#3 Romantic Hotel in Makati
#3 Family Hotel in Makati
#7 Spa Hotel in Makati
#7 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Makati Shangri-La Manila staff and other travellers.
12 questions
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Questions? Get answers from Makati Shangri-La Manila staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to choose horizon club room”
gurhan33, 21 Apr 2017 | Read review
“higher floors are better”
Cavite1, 17 Apr 2017 | Read review
“There are only city views from hotel. Higher floors can avoid some of the noise from the street.”
  • Mini bar
Ben_Kuwait, 15 Apr 2017 | Read review
“Best foods”
, 12 Apr 2017 | Read review
“Book an Executive Room, located at the corners of the building. Better view, more floor area (best for kids!).”
  • Executive Rooms have more floor area, best for the little kiddos!
  • Executive Rooms have more floor area, best for the little kiddos!
rebeccamaryjustineo, 30 Mar 2017 | Read review
5 of 5