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Fersal Hotel Neptune Makati

59 reviews
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Traveller (15)
Room & Suite (12)
Dining (2)
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Overview
  • Excellent1%
  • Very good46%
  • Average25%
  • Poor13%
  • Terrible15%
Travellers talk about
“mini fridge”(4 reviews)
“jupiter st”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Restaurant
Room Service
Business Centre
Laundry Service
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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1 - 5 of 58 reviews
Reviewed 1 week ago

Internet is really slow. Non existent. As a result, it took ages for front office to check us in (40 mins). They can't verify our Agoda reservation and we even had to deposit almost the entire amount of our stay. Just because there's no internet....More

Thank glaigo
Reviewed 3 weeks ago

I booked a deluxe single room last minute because we need to stay for a night near Rockwell Makati. The location is great with Century City Mall just across the street. There is a korean mart beside the hotel and 7-eleven is just a 2-min....More

Thank crushedpink
Reviewed 4 weeks ago via mobile

From the reviews off of TA I thought this place was going to be okay. I was wrong, it subpar. Definitely old and could use a lot of sprucing up. The toilet in my bathroom didn’t work and the internet went in and out. Also...More

Thank Marc G
Reviewed 28 December 2017 via mobile

Chose to stay here for a little birthday staycation. Location is great as it is near a new shopping mall, it is walking distance from other places of interests like bars, spas, parks etc. Everything's in the hotel good except for: -the bedbugs -breakfast served...More

Thank John Paul E
Response from MBDAce, Corporate Sales & Marketing Manager at Fersal Hotel Neptune MakatiResponded 3 January 2018

Dear John Paul E, Greetings from Fersal Hotel Group! Thank you for staying at our Fersal Hotel Neptune and taking time to make a review. We are so thankful that you have chosen to enjoy your stay even with a few little nuisance. Our hotel...More

Reviewed 13 November 2017

I've been in this hotel several times, convenient location, lots of choices of restaurants and walking distance at Century Mall. Old hotel but I had a comfortable stay in this hotel. Staff are nice and friendly.More

Thank Cherie Mhel C
Response from MBDAce, Corporate Sales & Marketing Manager at Fersal Hotel Neptune MakatiResponded 3 January 2018

Dear Cherie Mhel C, Greetings from Fersal Hotel Group! Thank you for staying at our Fersal Hotel Neptune and taking time to make a review. We are always glad with repeat customers because they prove that we are doing something good because guests come back...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Things to do
Restaurant
Details
Price range
US$40 - US$55 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$40 - US$55 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (15)
Room & Suite (12)
Dining (2)
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Room Tips
"I believe most rooms are rather quiet except those directly facing the busy intersection (due to very poorly..."
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"No, not here."
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"choose the deluxe facing neptune street"
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""the 3rd floor, has a nice view of Neptune St., Makati City "."
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