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Ascott Makati

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#11 of 80 Hotels in Makati
Certificate of Excellence
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Ascott Makati
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792 Reviews from our TripAdvisor Community

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Showing 744: English reviews
Honolulu, Hawaii
Reviewed yesterday NEW

Excellent Service! Customer service satisfaction is #1. We stayed in a big penthouse that is nicely decorated. Furnitures, beddings and appliances are all new and expensive. Beds are so nice and comfortable that made us hard to get up the next day. The breakfast are delicious and food changes everyday. I hope we can stay longer than 9 days. Love...

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Thank C9953HTkevinm
Reviewed yesterday NEW

We had a two bedroom serviced apartment which was beautifully appointed. The renovations at the Ascott Makati are first rate and compare to other high quality hotels in the area. The free breakfast had plenty of choices to offer. The check-in and check-out process was professional and quick. We have no complaints with this hotel.

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Thank Richard S
New York
Reviewed 2 days ago NEW

We had a great stay at the Ascott Makati. The suites are extremely comfortable and well appointed. The staff is really professional, friendly, and hospitable. The breakfast buffet, which is included with the room rate, is excellent, with a tremendous range of dishes, including our favourite Filipino dishes. Everything was very fresh. The Ascott Makati is located very conveniently in...

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Thank JQ2009
Singapore, Singapore
Reviewed 4 days ago NEW

I booked this hotel because of its location and as the next day I need to travel to airport. And the airport just within half an hour journey. This hotel with the five stars facilities, swimming pool, sauna room , gym and others. The checking was fast and without delay. The hotel room was big and ample supplied of the...

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Helpful?
Thank hankwang
Rennan R, Assistant Residence Manager at Ascott Makati, responded to this review

Dear hankwang, Thank you for your excellent rating and for taking the time to write a review here in TripAdvisor. Glad to note that you are happy with the amenities and that the strategic location of the property was favorable on your end. We appreciate the support and we look forward to welcome you back. Sincerely, Rennan John Reyes

Reviewed 4 days ago NEWvia mobile

My friends and I celebrated an overnight stay here in Ascott. The service was superb and the room that we've reserved was great. 😁 The overall, room design was simple yet classy. I also liked the way the staff treated us. They were welcoming and was very polite with whatever request that we have. Keep it up!

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Helpful?
Thank Julie Anne F
Rennan R, Assistant Residence Manager at Ascott Makati, responded to this review

Dear Julie Anne F, Thank you for taking the time to write and share a review here in TripAdvisor. We truly appreciate your kind words and compliments. We shall definitely share it with our team members for their inspiration. We look forward to welcome you back to your home here in Manila. Sincerely, Rennan John Reyes

Santa Clarita, California
Reviewed 4 days ago NEWvia mobile

We always tend to stay because it's located around the center of Makati and their breakfast is just marvelous! This is located near Glorietta 4. If you must know...Filipinos tend to love their malls. In addition to Glorietta, there is also Greenbelt nearby. They all consists of interconnecting buildings for shops! Ascott is situated just outside Glorietta 4 which makes...

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Helpful?
Thank Marc J
Rennan R, Assistant Residence Manager at Ascott Makati, responded to this review

Dear Marc J, Thank you for sharing and posting a review here in TripAdvisor. Glad that you like the strategic location of the property given the proximity to the cluster of shopping malls. Indeed it's a haven for those that are looking to shop at the same time for Foodies who wish to explore both international and local cuisines. We...

Hong Kong, China
Reviewed 5 days ago NEW

Excellent front desk officers especially Kristel. Comfortable and spacious rooms. Convenient to shopping mall, grocery, drug store, restaurants. Wide variation of breakfast food, relaxing outdoor pool.

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Thank roselynng2017
Rennan R, Assistant Residence Manager at Ascott Makati, responded to this review

Dear roselynng2017, Thank you for your "Fantastic" rating and for taking the time to share a review here in TripAdvisor. We are glad to hear that it was a relaxing and comfortable stay for you overall. We have also shared your kind words to our associates particularly Kristel for their encouragement and inspiration. We truly appreciate your support and we...

London, United Kingdom
Reviewed 6 days ago NEW

Everything was as good as usual. The coffee at breakfast was undrinkable. I experienced it on 3rd February and again on 13th February. As regular guests over the last 16 years this was a severe disappointment. I can only hope that this matter has been rectified when we next visit or we will have to consider alternative accommodation.

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Helpful?
Thank Epicure40
Rennan R, Assistant Residence Manager at Ascott Makati, responded to this review

Dear Epicure40, Thank you for taking the time to write a review and share it here in TripAdvisor. We appreciate both your positive and constructive review. We have shared your feedback as well with our F&B partner Myrons for review and necessary corrective action. Thank you for your support and we look forward to welcome you back. Sincerely, Rennan John...

Honolulu, Hawaii
Reviewed 1 week ago

The hotel accommodations met all our expectations. Everything and everyone was very friendly from the security dog... We enjoyed our stay so much that we're already making plans of going back next year! same month, January. Thank to all the staff at Ascott! job well done!

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1Thank Antonnietta
Rennan R, Assistant Residence Manager at Ascott Makati, responded to this review

Dear Antonnietta, Thank you for your review and sharing it here in TripAdvisor. Glad that we were able to meet your expectations in terms of quality and standards. Feedback such as this truly inspire our associates to do even better and rest assured that we have shared your kind words to them. Thank you for your support and we look...

Reviewed 1 week ago

I had the chance to visit again Ascott Makati and i was surprised to see a newly renovated lobby and rooms. The lobby of the hotel is better than before the front desk set up was better , you will transact your check in procedure sitting down with a more personal touch. They also have new small meeting rooms that...

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1Thank Gigie E
Rennan R, Assistant Residence Manager at Ascott Makati, responded to this review

Dear Gigie E, Thank you for visiting us here in Ascott Makati. Glad to note that you love the enhancements we have made in the facility from the public areas up to the renovated Suites. We appreciate as well that you have taken the time to commend our associates. Thank you for your support and we look forward to welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Indulge in one of cosmopolitan Manila's most luxurious serviced apartments - Ascott Makati, which is designed exclusively for international business executives and their families. Ascott Makati recently unveiled its new Suites that are even grander and more opulent featuring a contemporary look that exudes warmth and sophistication. The property meets your every need from world-class services to lavish facilities that are well-appointed, extensive and personalised, complementing the elegance and refinement of the spacious residences in an exclusive city sanctuary, so that you may enjoy your overseas assignment, leisure vacation or relocation. Strategically located within Ascott Makati's prime business district and surrounded by restaurants, entertainment and shopping complexes, you can relish the renowned Ascott lifestyle amidst the pulsating energy of this dynamic city. ... more   less 

Additional Information about Ascott Makati

Address: Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: €143 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ascott Makati 5*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda and Travelocity so you can book your Ascott Makati reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ascott Makati Hotel Makati
Ascott Makati Metro Manila, Philippines
Hotel Style:
#7 Family Hotel in Makati
#8 Business Hotel in Makati
#9 Spa Hotel in Makati
#9 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Ascott Makati staff and other travellers.
12 questions
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Questions? Get answers from Ascott Makati staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Awesome penthouse”
 of 5 bubbles C9953HTkevinm, 18 Feb 2017 | Read review
“high floor”
 of 5 bubbles hankwang, 15 Feb 2017 | Read review
“ask for the newly renovated rooms”
  • bedroom that has partition (the room is studio executive)
  • kitchen inside the room
  • small living room area
 of 5 bubbles gigiee2015, 10 Feb 2017 | Read review
“Get a room facing Ayala Ave.”
 of 5 bubbles 176clarissal, 8 Feb 2017 | Read review
“All rooms are spacious and very clean! If travelling with family - you can opt for the two bedroom if your budget permits, or just take a one bedroom and have the children sleep in the spacious living room! Shops are just downstairs!”
 of 5 bubbles r0smam, 1 Feb 2017 | Read review
5 of 5