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Ascott Makati

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#11 of 82 Hotels in Makati
Certificate of Excellence
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1 room 2 adults 0 children
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Ascott Makati
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871 Reviews from our TripAdvisor Community

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Showing 819: English reviews
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Kuala Lumpur
Reviewed yesterday NEWvia mobile

Stayed here for an overnight trip, took me 30 minutes to check in and the staff kept making me change counters. The room is nevertheless very nice and clean, (I got an upgrade) and there was a welcome dessert on the dining table - I gobbled that up immediately (that was my lunch) as I had to rush out for...

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Helpful?
Thank Alia H
Reviewed yesterday NEW

I would not realize that i will be needing more support from the staff officers.of ascott makati, they give us the best help they can give to us ehen my mom suffered hypertension. Im thankful to everyone who help us

Review collected in partnership with this hotel
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Helpful?
Thank jing_ramos14
Greater Sydney, Australia
Reviewed 2 days ago NEW

My brother has introduced Ascott to us a few years back and since then I always try to stay in Ascott whenever I am in Makati/Manila. This is due to its proximity to the shopping centre. I go down the lift and I can go shopping and eat at restaurants without thinking about transportation and Makati/Manila traffic. I have to...

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Helpful?
Thank Wimelda
Birmingham, Alabama
Reviewed 4 days ago NEW

Physically the hotel was outstanding. I have no complaints regarding the accommodations. The main reason we chose this hotel is proximity to the airport and the airport transfers (not free) that was offered. Upon booking, I had comments and questions posted in the "questions/comments" area. My questions were not answered until my contact in the Philippines contacted the Ascott Makati...

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Thank DocandwifeBama
Klang, Malaysia
Reviewed 5 days ago NEW

Stayed for two nights on recent business trip. First time staying in Makati Area The location is very good, next to malls, so all your food and shopping needs are taken care of. Room is spacious, clean and well maintain. Not sure about other hotels here but this is the first time I have seen a FULL kitchen with all...

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Thank RobertChew-MY
Lyn S, Front Office Manager at Ascott Makati, responded to this review

Dear RobertChew-MY, Thank you for your feedback. We are delighted to hear that you loved the apartment and its cleanliness and our perfect location being at the center and attached to the mall. The comfort of our residents is our main concern and glad that you experienced the comfort with us. We hope to welcome you again. Sincerely, Lyn Serrano...

Singapore, Singapore
Reviewed 6 days ago NEW

The location is center of Makati, so it is quite convenient to access to my client there and if I need to buy something, food, cloth etc, the shopping mall is just behind the hotel, so it is good for the person who does not have much time.

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Helpful?
Thank 860tatsuyah
AscottMakati, Front Office Manager at Ascott Makati, responded to this review

Dear 860tatsuyah, Thank you for sharing your feedback and we are delighted to hear how you recognized our proximity to malls and the convenience it brings to our residents such as yourself. Again, we look forward to welcome you soon. Sincerely, Lyn Serrano Guest Service Manager

San Francisco, California
Reviewed 6 days ago NEW

We chose this hotel from word-of-mouth recommendations. Our vacation in Makati, Philippines was even better than we expected. And the Ascott Makati Hotel was a fine place to stay… great location, clean surroundings, and a friendly, professional staff. We arrived during Holy Week, a time when all shops, restaurants, and malls are closed during Holy Thursday and Good Friday. During...

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Helpful?
Thank LeoSFBayArea
AscottMakati, Front Office Manager at Ascott Makati, responded to this review

Dear LeoSFBayArea, Thank you for your feedback and for rating the property 5. As we continuously strive to deliver the best for our residents, we ensure that we provide exciting activities and complete facilities where guests need not to go out. Our proximity to malls that gives much convenience to our guests to complete their perfect staycation. Our security teams'...

Reviewed 1 week ago via mobile

Stayed at Ascott Makati for a night for a business meeting the next day. Pretty good and well-maintained hotel with ideal location. Connected to many malls and very convenient to get foods from many available restaurants in the malls. Booked the 1 bedroom suite. The suite is clean, large but in general i would suggest some upgrading as it is...

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1Thank UpperGuest
AscottMakati, Front Office Manager at Ascott Makati, responded to this review

Dear Dr E. Chow, Thank you for your feedback. Our proximity to malls that provide our residents with easy access in their shopping needs. Our gym is scheduled for upgrade very soon which we hope you'll enjoy on your return. Our Housekeeping and Engineering team are continuously looking at opportunities to beautify and update the rooms for our guests. Again,...

Singapore, Singapore
Reviewed 1 week ago

Great location and beautiful and modern furnishing, right in the heart of Makati. It's perfect for both business travellers and families. Walking distance to great restaurants and hidden speakeasys/bars. Room service was quick. The service team was outstanding. Special shout out to Patrick & Sunshine who were impeccable and made this business trip seamless. Again, big thank you! Will definitely...

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Helpful?
Thank Caturdayy
AscottMakati, Front Office Manager at Ascott Makati, responded to this review

Dear Caturdayy, Thank you for the feedback and for sharing your great experience especially your encounter with Patrick and Sunshine who contributed to your comfortable stay. We look forward to welcome you back. Sincerely, Lyn Serrano Guest Service Manager

Reviewed 1 week ago via mobile

This is our first night here and I am just so happy with everything. Check in is at the 6th floor. It was easy. Special shoutout to Sheena for being so pleasant to deal with. We got upgraded to the next room level as "Guest of the day". Yeah! My kids were a bit excited so they were so playful....

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Helpful?
Thank Mona C
AscottMakati, Front Office Manager at Ascott Makati, responded to this review

Dear Mona C, Thank you for sharing your feedback especially your encounter with our associates Sheena and Elaine that leaves a remarkable stay for you and your family. We hope to welcome you again soon. Sincerely, Lyn Serrano Guest Service Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Indulge in one of cosmopolitan Manila's most luxurious serviced apartments - Ascott Makati, which is designed exclusively for international business executives and their families. Ascott Makati recently unveiled its new Suites that are even grander and more opulent featuring a contemporary look that exudes warmth and sophistication. The property meets your every need from world-class services to lavish facilities that are well-appointed, extensive and personalised, complementing the elegance and refinement of the spacious residences in an exclusive city sanctuary, so that you may enjoy your overseas assignment, leisure vacation or relocation. Strategically located within Ascott Makati's prime business district and surrounded by restaurants, entertainment and shopping complexes, you can relish the renowned Ascott lifestyle amidst the pulsating energy of this dynamic city. ... more   less 

Additional Information about Ascott Makati

Address: Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: €130 - €183 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ascott Makati 5*
Number of rooms: 306
Reservation Options:
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Also Known As:
Ascott Makati Hotel Makati
Ascott Makati Metro Manila, Philippines
Hotel Style:
#7 Family Hotel in Makati
#8 Business Hotel in Makati
#9 Luxury Hotel in Makati
#9 Spa Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Ascott Makati staff and other travellers.
12 questions
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Questions? Get answers from Ascott Makati staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All shops, restaurants, and malls are closed during Holy Thursday and Good Friday, so plan accordingly.”
LeoSFBayArea, 23 Apr 2017 | Read review
“Get the corner rooms for a full view of the city”
255rolandr, 14 Apr 2017 | Read review
“Would recommend the executive refurbished rooms”
V3424NHsarahb, 10 Apr 2017 | Read review
“Ask for the updated rooms. Top floor is quieter.”
111gracep, 7 Apr 2017 | Read review
“wonderful place ”
sbahkaly, 28 Mar 2017 | Read review
5 of 5