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Holiday Inn Auburn - Finger Lakes Region

426 reviews
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Traveller (25)
Room & Suite (19)
Pool & Beach (5)
Overview
  • Excellent34%
  • Very good28%
  • Average19%
  • Poor12%
  • Terrible7%
Travellers talk about
“irish pub”(29 reviews)
“indoor pool”(37 reviews)
“front desk”(79 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Offers from Holiday Inn Auburn - Finger Lakes Region
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (426)Write a Review
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All reviewsirish pubindoor poolfront deskfinger lakeswedding guestsnice stayrooms were cleanking bedatriumpattinymicrowaveoutletswineries
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1 - 5 of 419 reviews
Reviewed 1 week ago

Sadly it's been years since we stayed here. We were traveling from Georgia for the holidays and booked here for two nights 2 rooms with our grandchildren. We thought they would enjoy the indoor pool and restaurant. When we booked they neglected to tell us...More

Thank SCTraveler143
Hotel's Favourite
Reviewed 13 November 2017 via mobile

Four of us had a lovely 2 night stay here. We were assigned adjoining room which made it easy to chat. The pool was delightful. We had a tasty Supper in the Irish Pub. The hotel is centrally located and has lits of parking. Fun...More

Thank Annieworks
Response from Sonila G, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 29 November 2017

Dear Annieworks, Thank you for taking the time to write such a positive review. We're glad that you enjoyed your stay with us here at the Holiday Inn Auburn - Fingerlakes Region. We appreciate your feedback on the pool and your dining experience in our...More

Reviewed 4 weeks ago via mobile

Awful! The indoor “heated” pool was so cold, the kid, hockey players wouldn’t swim in it. The hotel was under renovation. There were exposed pipes and building materials all over the place. We were in one of the newly renovated rooms. Poorest design I’ve ever...More

Thank Heather T
Response from IHGService, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 1 week ago

Lovely day Heather T, We are delighted to have hosted you. I'm sad to hear that the ongoing construction and the hotel facilities dampened your stay. I'll share this with management so they are aware. I also sent you a message in your inbox to...More

Reviewed 31 October 2017 via mobile

On August 28th I made a paid in full reservation for October 13th. Having read about renovations on the lower floors I requested a room on the updated floor. Upon arrival we were told they no longer had our room because they had to move...More

1  Thank diane886415
Response from IHGService, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 14 November 2017

Hello diane886415, Thank you so much for staying with us and for taking the time to write a review about your experience with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest...More

Reviewed 8 October 2017

My wife and I were attending a family reunion in Auburn, and needed a room for one night. This hotel was less than a mile from where we were going to be , so I thought, a Holiday Inn - should be OK. First, The...More

1  Thank Paul L
Response from IHGService, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 23 October 2017

Dear Paul L, Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apology for the inconvenience you have experienced due to the noise. I am also sorry that the room you had was less than satisfactory. We take...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$98 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (25)
Room & Suite (19)
Pool & Beach (5)
Dining (3)
Hotel & Grounds (23)
Bathroom (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Riley M
18 August 2017|
Answer
Response from kellie0269 | Reviewed this property |
I do not have a picture. I did get to in one and it was nice. Not sure worth price of room.
0
Votes
BlockIslandBabe
23 March 2017|
Answer
Response from Patrick M | Property representative |
We only accept service animals.
0
Votes
MySonDoesTheRating
3 August 2015|
Answer
Response from Ed B | Property representative |
Our Hot Buffet starts at $8.95 plus tax; but you can order A La Carte as well. Our Falls Restaurant opens at 06.30 am. & serves breakfast until 11:00 am. or you can choose to order Room Service & have it delivered to your... More
0
Votes
Room Tips
"Do not go here while they are in construction!"
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"LOUD is an understatement!!!!"
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"do not stay at this property"
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"I always ask for a room away from the elevator and ice machine."
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