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Hilton Garden Inn Auburn

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Hilton Garden Inn Auburn
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498 Reviews from our TripAdvisor Community

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Showing 490: English reviews
New Port Richey, Florida
Reviewed 1 October 2016

Stayed here during Labor Day weekend. Having lived in Auburn 30 years ago, there was never much too brag about in terms of lodging. I was presently surprised that Auburn would have a hotel like this. I felt like I was staying in a big city. The place was ultra clean and friendly. The restaurant on site was fabulous. The...

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Helpful?
Thank David S
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear David S, Thank you so much for your wonderful review. I am thrilled to see that you found our property to be excellent. We have such a wonderful team that works around the clock to ensure our guests have nothing short of an amazing stay. I will be sure to pass along your wonderful feedback to them. We look...

Auburn NY
Reviewed 24 September 2016

Very lovely place in a great location to explore the Finger Lakes region. We had 8 family members in 4 rooms and we were all very happy with our stay. The restaurant was a great option for us as we were all tired at night and didn't want to go out. We enjoyed our walk from the hotel to the...

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Helpful?
Thank Mary S
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Mary C, Thank you so much for choosing us as your lodging choice and for sharing your feedback with us! I am very glad to see that you and your family enjoyed your stay. The Finger Lakes region is truly a beautiful place and I am glad that you had the opportunity to explore. If you have never been...

United States
Reviewed 21 September 2016

On the third night of my stay I returned to my room to find all of the drawers open, all the lights and TV on, furniture moved, A/C running full blast and all the food I had gone. The front desk had no explanation and only offered a $10 breakfast voucher. I would not recommend this hotel

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Helpful?
Thank Joshua C
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Joshua C, I would like to extend my most sincere apologizes to you regarding the condition of your guest room. It was a miscommunication error on our part and I am so very sorry. Our goal is to always ensure the best in quality and comfort for all of our guests and it pains me to know that we...

Sleepy Hollow, Illinois
Reviewed 16 September 2016 via mobile

This hotel was very clean and comfortable. The staff is prompt and helpful. The dinner I had at the restaurant was excellent. I noticed that I heard noise from the next room, unusual at a Hilton. I didn't try the heated pool, but maybe next time. I'll stay here again next time I'm in the area. It was the best...

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Helpful?
Thank Dennis F
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Dennis F, Thank you so much for taking a moment to share your feedback with us. I am very happy to see that you your experience was excellent! We continually strive to ensure all of our guests have nothing short of an amazing stay! We look forward to your return! Until then, take car and safe travels! Sincerely, Mandy...

Westbrook, Connecticut
Reviewed 13 September 2016

Hotel was close to the wedding we were attending at Emerson Pavillion. Facility is up-to-date, clean, quiet. Staff is very helpful and friendly. We enjoyed our stay and woukd stay at the Hilton Gardens again if in the area.

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Helpful?
Thank debrat275
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for your wonderful review! I am so happy to see that you enjoyed your stay and that you found our facilities to be well maintained. We have a wonderful team that works around the clock to ensure the very best quality and comfort for our guests. I will be sure to commend them all for...

oakville, Canada
Reviewed 13 September 2016

This hotel has excellent location. The meals we had in four days were the best we had in the entire Finger lakes. The staff is excellent and we would thoroughly recommend this hotel if anyone is planning a trip to the Finger Lakes

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Thank June T
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear June T, Thank you for all of you kind words. I am so thrilled to see that you enjoyed your time with us! I am also glad to see that you enjoyed your meals at Refinery. We are very fortunate to have such a wonderful restaurant right on-site for our guests to enjoy! We look forward to welcoming you...

chicago
Reviewed 9 September 2016

Most beautiful Hilton Garden Inn I've ever stayed in. The beds were dreamy. The rooms were immaculate. The staff were just as pleasant and accommodating as I could have ever hoped for. Perfect stop for the night!

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1Thank docs5
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Docs5, Thank you so much for your review! I am so glad to see that you enjoyed your stay with us. I can not tell you how much it means to us that you feel we are the best Hilton Garden Inn that you've stayed it! We are very fortunate to have such a wonderful, caring team that is...

Rochester, New York
Reviewed 7 September 2016

I stayed here for 2 nights over Labor Day weekend, as a solo get-away, because I had some points saved up. First, the room was so comfy and big. I felt like a queen with such a big room to myself! The staff were all exceptionally helpful and kind. I was always met with a smile and everyone was so...

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Helpful?
Thank Rebecca S
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Rebecca S, Thank you for taking a moment to share your recent experience with us. Also, thank you for choosing us as your lodging choice for your get-away. It's always nice to just take a weekend to yourself! I am thrilled to see that you enjoyed your time with us and we do hope to welcome you back again...

New York
Reviewed 2 September 2016

We were up in this area to see a show at the Merry-Go-Round theater and visit the NY State Fair, this hotel was a great home base. It was under 40 minutes to Syracuse & the fair and 5 minutes from the theater. It is also a short drive (10-15 minutes) to the very cute town of Skaneateles (lots of...

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Helpful?
Thank Teacher323
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for your great review! I am so happy to see that you enjoyed your stay and that you found our facilities to suit your needs! The Finger Lakes Region is truly a beautiful place and we are very fortunate to be conveniently located to all the area has to offer! We look forward to welcoming...

Flanders, New Jersey
Reviewed 2 September 2016

we are a family of three with a learning disabled daughter. As Hilton gold members we chose this hotel for availability of suite and complimentary full breakfast to gold members. The fact that the restaurant offered evening cocktail/dinner specials was an added plus to an overall great experience near many restaurants wineries and attractions

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Thank Michael07836

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning

Additional Information about Hilton Garden Inn Auburn

Address: 74 State St, Auburn, NY 13021-3438
Region: United States > New York > Finger Lakes > Auburn
Price Range: €90 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Auburn 3*
Number of rooms: 92
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Auburn staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn Auburn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 or 4th floors quiet levels”
 of 5 bubbles skaszab2016, 30 Nov 2016 | Read review
“The king suite is the best room type for 4”
  • King suite
  • King suite
  • King suite
  • King suite
 of 5 bubbles 906rileym, 23 Nov 2016 | Read review
“best place in town”
 of 5 bubbles debkk2015, 6 Nov 2016 | Read review
“We had #414 and the view was fantastic.”
 of 5 bubbles Melia808, 22 Oct 2016 | Read review
“Rooms on the 3rd floor were very quiet. Not much of a view on any side of the hotel.”
 of 5 bubbles Teacher323, 2 Sep 2016 | Read review
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