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Hilton Garden Inn Auburn

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Hilton Garden Inn Auburn
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518 Reviews from our TripAdvisor Community

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Showing 510: English reviews
Auburn, NY, United States
Reviewed 5 days ago NEW

Hotel lobby is well maintained and decorated. Staff is top notch and very friendly. Bar tender made a very proper martini. Restaurant is a good value. Chef should hold down his creativity a bit. When I order potato skins I prefer just the basics. My dish came with duck confit caramelized onions and crème friche. Very unusual and not abhorrent,...

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Thank Q5229QFmichaelg
Farmingdale, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 24 October 2016

A great place to stay for business or pleasure. Room was outstanding and comfortable, restaurant and bar are both excellent. Bar had some good happy hour specials. Great location and within walking distance to downtown Auburn.

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Thank Edward D
About Hotel's Favourite Review
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Edward D, Thank you for taking a moment to share your feedback with us. I am so happy to see to see that you enjoyed your stay and that you were able to take advantage of the great happy hour at Refinery. It was a pleasure to have you! If you find that your travels bring you back to...

Reviewed 5 days ago NEW

Staff was very friendly - hotel is clean overall. Ventilation seems to need some work - lobby and corridors and even my room smelled a bit like a dirty 'fryolator' and the food quality at the restaurant was unimpressive. Had family stay at this location in Sept 2015 when restaurant was under different management (name too I think) and the...

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Thank Stacie R
Auburn, United States
Reviewed 6 days ago NEW

The hotel was very clean and bright upon arrival. Staff was friendly and courteous, and the rooms were clean, comfortable and well appointed. I used the fitness room and was pleased with the equipment they had and again, everything appeared very clean. Overall stay was great and would stay here again. Could have a complimentary breakfast in my opinion.

Review collected in partnership with Hilton Garden Inn
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Thank 218de
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for taking a moment to share your feedback with us regarding your recent stay! Also, thank you for commenting on the cleanliness of our facilites. Our team works around the clock to ensure the very best quality and comfort for our guests'. They will be thrilled to know that you found everything to be clean...

Buffalo, New York
Reviewed 1 week ago

Clean, comfortable, quiet, delicious food, friendly, helpful staff. Would definitely stay there again. Met up with family for a reunion and we all enjoyed our stay. The pool and fitness rooms were very neat and nicely kept.

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Thank Maria T
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Maria, Thank you so much for taking a moment to share your experience with us! I am thrilled to see that you enjoyed your stay and we do hope to have the opportunity to welcome you back again soon! Sincerely, Mandy Webster Front Office Manager

Chicago, United States
Reviewed 2 weeks ago

Check-in took less than a minute. Hotel is very well maintained. Staff are the most helpful I have ever experienced. On site restaurant and bar facility is of high quality. Rooms are immaculate and the Housekeeping staff are very accommodating to any special requests. The Hilton Garden is centrally located . Great place to stay

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Thank thomasfU8102BD
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Thomas, Thank you so much for the great feedback! I am glad that you enjoyed your stay and that you found everything to your liking. We are very fortunate to have such a wonderful team that works around the clock to ensure all of our guests' are well accommodated and that our facitlites are well maintained! I will be...

Rochester, New York
Reviewed 3 weeks ago

Met friends in Auburn and was pleasantly surprised with the friendly and professional staff. Top notch with room overlooking the river. It is located near everything. Great experience. Clean rooms and free wifi. This could be a great home base for exploring the Finger Lakes.

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Thank dardobbins
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for all of your kind words! I am thrilled that you had a great experience and that you will consider us for your home base while in the Finger Lakes! The next time you stay with us, stop by the front desk and we can give you some great tips of where to go and...

Myrtle Beach, South Carolina
Reviewed 3 weeks ago

I was visiting my son and found this hotel to be a great choice. I like a hotel with a restaurant included so once I get to the hotel I do not have to leave. Everyone was very pleasant and I especially enjoyed the fireplace in the lobby. I was asked which floor I would prefer my room to be...

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Thank Barbara D
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello Barbara, Thank you so much for taking a moment to share your recent experience with us! I am so thrilled to see that you enjoyed your stay, and thank you for all of your kind words! We are very fortunate to have such a wonderful restaurant right on-site for our guests' to enjoy. I will be sure to pass...

Rome, ny
Reviewed 3 weeks ago

I was a grandmother with the hockey team. The kids had a great time. Very pleasant staff. Clean rooms, great food, coffee in room was great. Chairs in lobby could be more comfortable. Will stay there again.

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Thank D45CDpatm
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Hello, Thank you so much for your great review! I am thrilled to see that you enjoyed your recent stay. It was such a pleasure to have you all and we do hope to welcome you back again! Take Care. Sincerely, Mandy Webster Front Office Manager

Gahanna, Ohio
Reviewed 4 weeks ago

My wife and I stayed two nights while we were attending a wedding. The room was clean and spacious. The breakfast buffet was adequate, though a little pricey. We ate one meal in the hotel's restaurant - very good with good service. The staff was one of the best we have ever experience, in all areas. Great place to stay.

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Helpful?
Thank Tom P
Mandy W, Front Office Manager at Hilton Garden Inn Auburn, responded to this review

Dear Tom, Thank you so much for your wonderful review! I am so happy to see that you enjoyed your stay and also that you feel the service your received was amongst the best! That truly means a lot, as we continually strive to ensure our guests' receive the very best quality and comfort! I will be sure to pass...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning

Additional Information about Hilton Garden Inn Auburn

Address: 74 State St, Auburn, NY 13021-3438
Region: United States > New York > Finger Lakes > Auburn
Price Range: €97 - €209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Auburn 3*
Number of rooms: 92
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Auburn staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Auburn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is an indoor pool, so if the smell of pool chemicals bothers you, stay on a floor other than the first.”
 of 5 bubbles 479TomP, 20 Jan 2017 | Read review
“Front 1st Floor.”
 of 5 bubbles FtecConn, 19 Jan 2017 | Read review
“Our king had no tub and no lounge. Relative had King with lounge and couch, chair, and tub. I believe he had a king suite and paid more!”
 of 5 bubbles Willisdds, 12 Dec 2016 | Read review
“2 or 4th floors quiet levels”
 of 5 bubbles skaszab2016, 30 Nov 2016 | Read review
“The king suite is the best room type for 4”
  • King suite
  • King suite
  • King suite
  • King suite
 of 5 bubbles 906rileym, 23 Nov 2016 | Read review
5 of 5