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Hotel Hacienda Plaza de Armas

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#7 of 67 Hotels in Puno
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Hacienda Plaza de Armas
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366 Reviews from our TripAdvisor Community

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Showing 138: English reviews
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Oslo, Norway
Reviewed yesterday NEW

You can't stay any more centrally located in Puno. We got an upgrade to a suite with a small balcony and an amazing view of the Plaza and the cathedral. Can't complain about the jacuzzi either. The staff was very helpful, even if they didn't manage to fix the wifi - we restarted the router in the corridors ourselves after...

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Helpful?
Thank Moffedillen
Bogota
Reviewed 16 February 2017 via mobile

We stayed in a room overlooking the main square. Great views but a tiny room. Rest of accommodation good. Perhaps rooms not facing the square are larger Now for the second and main problem. There is a party facility two doors away. They were catering a wedding reception the second of our two nights. The music kept us awake until...

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1Thank ToTrebor
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hello Totrebor, Thank you for your stay, we regret the inconvenience caused however let me tell you that those annoying noises are outside the hotel and we have made the corresponding complaint so that it does not happen again. Greetings.

Royal Oak, MI
Reviewed 14 February 2017 via mobile

LA HACIENDA HOTEL, PUNO Smallest room. Had to put one suitcase under sink in baño. No windows. But good beds and great restaurant and best bath to date - 2 sinks and lots of shelf space. Bus had to let us off three blocks from hotel in dark and light rain due to narrow streets. Great restaurant, not just for...

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Helpful?
1Thank Rob L
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hi Rob, Thank you for your comments and stay, we hope to see you again at our hotel. Greetings.

montreal
Reviewed 1 February 2017

Great hotel , good location , good services . Room is clean , wi-fi is working great . Right t the Plaza de Armas , near all restaurants and shopping . I would definitely recommand this hotel . Heater is not working

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Helpful?
Thank gabylu
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hi Gabylu, Thank you for your comment and stay. We hope to see you again soon in our hotel. Greetings.

Athens, Greece
Reviewed 25 January 2017 via mobile

Great hotel and fantastic location. The beds were super comfortable with lovely cosy linen. The breakfast was great as was the wifi and satellite television. Also fantastic value for money. The staff were lovely too. Loved Puno.

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Helpful?
1Thank Yolande L
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hello Yolande, Thank you for your comments. We hope to see you again in our hotel. Thanks.

San Francisco, California
Reviewed 16 December 2016 via mobile

Room was warm, spacious and cleaned daily. Staff were kind enough to give me oxygen when I was feeling bad. Breakfast buffet was fine. Food in the restaurant was really good, if a little bit more pricey than other restaurants in the area. Location is perfect. Restaurant host, Santiago, was particularly amable. Definitely recommend.

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1Thank LocaSola
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hello LocaSola, We appreciate your comments and stay. We have the free oxygen service. We hope to see you again soon. Thanks.

Reviewed 16 December 2016 via mobile

9/10.. Great Hotel. Lovely room,(very comfortable beds), heading in the room, great bathroom, (good pressure in the shower). Modern furnishings. Great location. Wonderful buffet breakfast... Great value for money. Would highly recommend and would definitely stay again if I was in town.

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Helpful?
Thank Robert B
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hello, Robert, Thank you for your stay and comments, you are welcome again when you wish. Thanks.

Reviewed 13 December 2016

The room was very good and bathroom very clean. The location is perfect. The staff was very politely and helpful. Breakfast was very good. We eat diner in the restaurant and it was very good. Very good hotel 👍🏼👍🏼👍🏼

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Helpful?
Thank Martine O
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hello Martine O, Thank you for your comment and stay, we hope to see you soon in our hotel. Thanks.

Bury, United Kingdom
Reviewed 11 December 2016

Hotel is fine and breakfast was good. However don't have a room on the 5th floor as the floor above is the restaurant and it was very noisy at night as presumably tables and chairs were being moved in preparation for breakfast. Good location, handy for cafes and restaurants.

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2Thank Yvonne L
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hello Yvonne, Thank you for your comments and stay. Our restaurant as well mentioned is on the 6th floor but we have no annoying noise problems on the lower floors. We hope to see you again Thanks.

Luxembourg City, Luxembourg
Reviewed 5 December 2016

Nice hotel just at the main square, comfortable but not fancy if thats what you looking for. Average breakfast but decent. Room slightly dark but comfortable. Nothing to complain about especially when you are tired by travelling.

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Helpful?
Thank GosiaM555
Daniel M, Ejecutivo Senior at Hotel Hacienda Plaza de Armas, responded to this review

Hello GosiaM555, Thank you for your comments and stay, we hope to see you soon in our hotel. Greetings.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Free Parking
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Hoteles Hacienda del Peru, peruvian chain with over 20 years of hospitality experience, located in southern Peru: 2 hotels on Lake Titicaca and 1 hotel in the Sacred Valley - Cuzco and 15 minutes from Ollantaytambo train station to Machu Picchu. Hacienda Plaza de Armas Hotel which is the unique located in the main square of Puno. It is a boutique colonial style hotel with 28 confortable rooms and balconies with unobstructed views of the city. ... more   less 

Additional Information about Hotel Hacienda Plaza de Armas

Address: Puno 419 - 425, Puno 051, Peru
Region: Peru > Puno Region > Puno
Price Range: €43 - €83 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hacienda Plaza de Armas 3.5*
Number of rooms: 28
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Hotel Style:
#6 Best Value Hotel in Puno
#13 Romantic Hotel in Puno
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Michigan City, Indiana
Salt Lake City, Utah
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a suite with Plaza view - the rooms are bigger, but not that much more expensive.”
 of 5 bubbles Moffedillen, 27 Mar 2017 | Read review
“Not 5th floor”
 of 5 bubbles yvonnel800, 11 Dec 2016 | Read review
“A room overlooking the Plaza the Armas”
 of 5 bubbles ISMETCENGIC, 5 Nov 2016 | Read review
“Room with balcony giving at the small "Cathedrale place". Nice”
 of 5 bubbles 1964Antoine, 1 Sep 2016 | Read review
“great place to stay!”
 of 5 bubbles denisezibenberg, 25 Aug 2016 | Read review
5 of 5