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Casa Andina Premium Puno

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Casa Andina Premium Puno
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1,075 Reviews from our TripAdvisor Community

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Showing 729: English reviews
New York City, New York
Reviewed 9 June 2014

We stayed here during a trip to Lake Titicaca, and while we were only there for two nights, we experienced warm and friendly service, as well as comfortable accomodations. The location of the hotel is perfect, as we were able to get on our tour boat right outside the hotel on the lake. The views from the hotel and the...

Thank Jake H
Reviewed 7 June 2014

The Casa Andina Private Collection in Puno was disappointing. While the view across Lake Titicaca is pretty at night (and by day the train runs along the fence), it is located away from any other facilities. It did not compare at all to a Casa Andina Private Collection in Arequipa as it looked tired and in desperate need of a...

1Thank DrCart
CasaAndina_CS, Propietario at Casa Andina Premium Puno, responded to this review

Dear guest, Thank you for sharing your review regarding your recent stay at our Private Collection Puno hotel. We regret to know that we did not meet your expectations, and we apologize for any discomfort generated. Rest assured that we have shared your comments with our maintenance team in order to fix any fault. On the other hand, we would...

Gerrards Cross, United Kingdom
Reviewed 3 June 2014

Located right on Lake Titicaca, 10 minutes from Puno town. Rooms adequate, but nothing special; rather characterless. Wi-Fi, but only one usable TV channel (CNN). Good tapas selection at the bar in the evening and decent breakfast. Indolent staff and a quite soulless hotel.

1Thank PTS99
CasaAndina_CS, Propietario at Casa Andina Premium Puno, responded to this review

Dear guest, Thank you for writing your review and for letting us know about your experience at our Private Collection Puno hotel. We would like to mention you that our hotel design and decoration are inspired in the hotel destination. On the other hand, we are glad you enjoyed the food at our Alma bar, as well as our staff...

Reviewed 3 June 2014

This hotel needs a refurb if ever I saw one. The furniture is scruffy, the carpets in our room were dirty, the plastic bath had a crack in it and was unusable, etc., etc. The only thing going for it was the friendliness of the staff, especially the man who did the eggs at breakfast. He was so helpful and...

Thank Iain C
CasaAndina_CS, Propietario at Casa Andina Premium Puno, responded to this review

Dear guest, Thank you for share your feedback regarding your recent stay at out Private Collection Puno hotel. We apologize for not reaching your expectations and if you perceived that your room was not properly clean. Our housekeeping team is aware of your comments and will be making sure to reinforce their procedures. On the other hand, we are pleased...

Leighton Buzzard, United Kingdom
Reviewed 1 June 2014 via mobile

The first glimpse of Puno by road it haas to be said is not good ..... Resembling a building site! However this hotel drains away any concerns this glimpse may foster. The reception staff and luggage porters are great, helpful and always smiling. Only real complaint is that the reception is freezing if there is a wind at night. Invest...

Thank Michael W
Reviewed 1 June 2014

As others have described, this hotel is located on the shores of Lake Titicaca. Our view was a beautiful view of the lake. There is a boat ramp across the street which was great access for visiting the Floating Islands. The hotel has a very welcoming lobby with lots of open space and seating for just relaxing and appreciating the...

Thank oskisgrl
Park City, Utah
Reviewed 30 May 2014

Truly this is the only place to stay in Puno. The location is stunning - just on the shore of beautiful Lake Titicaca. Our room had a beautiful view overlooking the lake. The hotel has a beautiful courtyard and grounds. The rooms are pretty basic, but are very clean. Good mattress, nice down comforters. Very quiet. Marble bathroom with good...

Thank HeidiP
Reviewed 29 May 2014

High in the Alps at Lake Titicaca, the Casa Andina Puno is a lovely hotel. Staff were friendly, the rooms were very comfortable, and we were lucky enough to have a room with a view and good wifi connection. They recommend using wifi in the lobby, with some rooms having better reception than others, The meals were lovely, and location...

Thank TassieGrammia
Conwy, United Kingdom
Reviewed 26 May 2014

After a long journey mid afternoon we were shown to a room which hadn't been serviced at the far end of a corridor having requested minimal distances and steps from restaurant. Our electricity disappeared in the middle of the night-some electrical fault sorted in the morning The manager was duly repentant and we were given a much appreciated free lunch....

1Thank Stephen L
CasaAndina_CS, Propietario at Casa Andina Premium Puno, responded to this review

Dear guest, We highly appreciate that you can share your impressions with our team and with the TripAdvisor travelers. We regret to know that there was an inconvenience with the electricity during your stay, and we apologize for any inconvenience this may have caused you. We are pleased that our staff were attentive and offered you lunch in order to...

Raleigh, North Carolina
Reviewed 26 May 2014

We stayed here on our last few nights in Puno and it was excellent!! Hellman was so wonderful and went above and beyond to help us with anything we needed. And you can get a great massage in the hotel. They also have the best restaurant in Puno!!

Thank Magnolia0802

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11/06/2017 12/06/2017
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  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Casa Andina Premium Puno is located on the shores of Lake Titicaca, the highest navigable lake in the world, and offers its visitors spectacular views and a wide variety of services in order to make their trip an unforgettable experience. The hotel has 45 - 100% non-smoker comfortable Superior rooms on two floors and a Suite. Some rooms offer a breathtaking view of Lake Titicaca. All rooms are equiped with stove, safe deposit box, coffee kit, iron and hair dryer. Casa Andina Premium Puno features: Internet Center, Internet WiFi, ATM, laundry services and parking. After a long day of walking rest and relax in our Massage Salon. ... more   less 

Additional Information about Casa Andina Premium Puno

Address: Av. Sesqui Centenario 1970, Puno 21001, Peru (Formerly Casa Andina Private Collection Puno)
Region: Peru > Puno Region > Puno
Price Range: €89 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Andina Premium Puno 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Casa Andina Private Collection Puno Hotel Puno
Puno Casa Andina Private Collection
Hotel Style:
#3 Luxury Hotel in Puno
#10 Business Hotel in Puno
#14 Romantic Hotel in Puno
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Questions & Answers

Here's what travellers have asked, with answers from Casa Andina Premium Puno staff and other travellers.
9 questions
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Questions? Get answers from Casa Andina Premium Puno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nothing facing the street/road”
AndrewBullard69, 22 May 2017 | Read review
“Try for a room at the back”
traveller020953, 21 May 2017 | Read review
“Train line close so rooms at the front can be noisy”
Lorraine116, 22 Apr 2017 | Read review
“Rooms with a lake view make it the place to stay”
  • Nice Views
DebK337, 7 Apr 2017 | Read review
“Choose a room facing the lake if possible.”
GardenloverTO, 3 Apr 2017 | Read review
5 of 5
US$106* /night
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