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Casa Andina Private Collection Puno

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Casa Andina Private Collection Puno
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1,030 Reviews from our TripAdvisor Community

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Showing 703: English reviews
Plantation, Florida
Reviewed 5 December 2016

Hotel was nice, very clean, great friendly service at the breakfast buffet and restaurant at night, rooms very cozy... except the gave us hard time at the check out ... very distrusted not trustful to their guess ..

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Helpful?
Thank curroebay
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as our rooms, service, restaurant to your liking. We are checking about your check out. We will insure that your comments and your impressions will be communicated and...

Edison, New Jersey
Reviewed 5 December 2016

Wonderfully appointed lobby with local statues and beautiful stone with fireplace and complementary tea. Wifi free in the lobby and great hot breakfast fresh breads, fruits, eggs and delicious coffee. Rooms are different and initial interior room would have been somewhat stuffy and outside room was much better. Clean room and bedding and firm comfortable beds. Location so convenient to...

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Thank ptevergreen
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We sincerely hope give us the opportunity...

Edinburgh, Scotland
Reviewed 4 December 2016

My wife and I stayed here for 1 night following a trip on the Andean Explorer. The hotel is on the outskirts of town a short drive from the train station. We had a Superior Room which was comfortable with a small bathroom and with a shower over the bath. The buffet-style breakfast choice was quite limited and very poor...

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Thank Alastair_8
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We sincerely hope give us the opportunity to serve you once again at any of our hotels. Kind regards, Rene Huaranca Hotel...

New York City
Reviewed 28 November 2016 via mobile

Certainly not our favorite hotel from the Casa Andina group, this hotel is small and well appointed. The spa is a 1 room off the lobby and the masseuse is definitely not a good one! Restaurant food is very good but service is slow. One nice feature is that the hotel provides departures to the floating islands directly from the...

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Thank TravelEditor1
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We sincerely hope give us the opportunity...

Los Angeles, California
Reviewed 28 November 2016

We loved our stay at this hotel. This was the last leg of our journey from Lima to cusco to Machu Picchu and finally at Puno. We were glad we spent a little more and chose this hotel to stay at. It was a very very clean and posh and right on the lake. Definitely on the expensive side, but...

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Thank Bhavana S
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as our service to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We sincerely...

Reviewed 24 November 2016 via mobile

First stay and would absolutely use this hotel again. Attentive staff and clean reasonably priced rooms. This hotel has a wonderful view of Puno across the bay and you can walk to the lake through a field of grazing sheep. Cool! The desk staff was very helpful to me and my team and assisted us with some unforeseen logistical challenges....

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Thank a l
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. Thank you for your kind words and comments. It’s a pleasure for us to know that you found the hotel as well as our service to your liking. We will insure that your comments and your impressions will be communicated and taken...

Brighouse, United Kingdom
Reviewed 22 November 2016

This hotel is right on the lakeside and there is a wooden pier/jetty that leads from the hotel right down to the lake itself. The rooms were much as one would expect of a glorified Travelodge but our room was very clean and in a quiet spot. The bar area was comfortable and the food served there was excellent and...

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1Thank BobbyJimF
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. Thank you for your kind words and comments. It’s a pleasure for us to know that you found the hotel as well as our service to your liking. We will insure that your comments and your impressions will be communicated and taken...

Miami, Florida
Reviewed 19 November 2016 via mobile

This hotel is out of town. Ten minute taxi ride (8-10) soles from the town. The hotel is in a stunning location in lake Titicaca. The feel of the hotel is that of an slightly upscale Holiday Inn in a stunning location. Rooms: Simple with poor sound proofing. Beds are comfortable. The water is NOT free as mention by many...

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Thank veus55
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as the staff. We will remodel the hotel and we have a new face in the rooms next year (better sound proof, carpets, furnitures), and we hope that...

Mermaid Beach, Australia
Reviewed 13 November 2016

The hotel has a lot of potential, but has seen better days. Some aspects are excellent, others need improving. As other reviewers have noted, although the staff are really friendly and professional, it's just a bad start if they charge 10 sol for a bottle of water, 35 sol for internet. Our room was basic motel-style, but with terrace and...

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Thank Dirk W
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as the staff to our breakfast. We are remodeling the hotel and we have a new face in the rooms next year, and we hope that you will...

Westbrook, CT
Reviewed 7 November 2016 via mobile

Hotel would have rated five stars if they did not charge 10 soles for a liter of water in the room, and the included wifi did not have to be re-signed on every 4 hours. Room was not spacious, but certainly servicable, with a lake view balcony. Food was good in the restaurant, staff very friendly and helpul

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Thank harbor2
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as the staff and our restaurant to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Casa Andina Private Collection Puno is located on the shores of Lake Titicaca, the highest navigable lake in the world, and offers its visitors spectacular views and a wide variety of services in order to make their trip an unforgettable experience. The hotel has 44 - 100% non-smoker comfortable Superior rooms on two floors and a Suite. Some rooms offer a breathtaking view of Lake Titicaca. All rooms are equiped with stove, safe deposit box, coffee kit, iron and hair dryer. Casa Andina Private Collection Puno features: Internet Center, Internet WiFi, ATM, laundry services and parking. After a long day of walking rest and relax in our Massage Salon. ... more   less 

Additional Information about Casa Andina Private Collection Puno

Address: Av. Sesqui Centenario 1970 | Sector Huaje, Puno 51, Peru
Region: Peru > Puno Region > Puno
Price Range: €96 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Andina Private Collection Puno 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Casa Andina Private Collection Puno Hotel Puno
Puno Casa Andina Private Collection
Hotel Style:
#3 Luxury Hotel in Puno
#10 Business Hotel in Puno
#14 Romantic Hotel in Puno
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Questions & Answers

Here's what travellers have asked, with answers from Casa Andina Private Collection Puno staff and other travellers.
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Questions? Get answers from Casa Andina Private Collection Puno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely get lakeside room for the view, preferably the section closest to the lake.”
 of 5 bubbles mule54, 1 Jan 2017 | Read review
“I picked up the free reception WIFI from first floor room!”
 of 5 bubbles Roadrunner7631, 28 Dec 2016 | Read review
“Get a room with a harbor view on the second floor. I had 204 and the view was good.”
 of 5 bubbles jonchaley, 12 Dec 2016 | Read review
“stay somewhere else”
 of 5 bubbles JayL17, 7 Dec 2016 | Read review
“Away from the noisy stairwell”
 of 5 bubbles michaelsV7116SV, 5 Dec 2016 | Read review
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