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Casona Plaza Hotel

453 reviews
#21 of 65 Hotels in Puno
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Traveller (187)
Room & Suite (99)
Dining (22)
Overview
  • Excellent24%
  • Very good43%
  • Average23%
  • Poor7%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (453)Write a Review
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Traveller rating
25
75
53
23
11
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LanguageEnglish
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25
75
53
23
11
Show reviews that mention
All reviewsg adventures tourthe main squarebreakfast buffetnice tubstreet noisefresh eggsnicer hotelsegg stationgood sizefour star hotelfree wifilots of hot waterspacious roomslovely hotellaundry serviceno windowstayed here for two nights
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1 - 5 of 187 reviews
Reviewed 5 days ago

The staff and administrator of the hotel were so helpful and friendly. The room was very comfortable and they had nice hot water. A delicious buffet breakfast was served. It is located just a block from Plaza de Armas. Good value for our money. If...More

Thank tia191
Reviewed 4 weeks ago via mobile

We stay for two nights but do not have good experience. The airport pick up didn’t show up although we did send the friendly reminder email about this service request one week before arrival. For English speaker visitor, it won’t be a good place to...More

Thank Beverly C
Reviewed 22 October 2017

We stayed here having been booked in by our tour operator. Check in was swift and we had a room on the fourth floor, however it was directly next to the lift with windows onto an internal light shaft to reception or to a bathroom...More

Thank Bob A
Reviewed 20 October 2017

This is a nicely furnished modern hotel. Room size was good with two double beds, appreciated by tall guests. It has a single lift, which could struggle in busy times. Given the altitude, the lift was welcome. Breakfast was good as was the service.

Thank wine_searcher
Reviewed 26 September 2017

I'll admit that the hotel serves a very good breakfast buffet but I'm sure that that is not enough to justify this hotel's 4-star rating. It has outdoor patio heaters indoors - a very dangerous practice and there is no air conditioning available yet it...More

Thank CesmeTraveller
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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Breakfast included
Laundry Service
Concierge
Room Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$45 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Puno
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$45 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Puno
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (187)
Room & Suite (99)
Dining (22)
Family and Play Areas (1)
Questions & Answers
Ask a question
William T
8 May 2015|
Answer
Response from casonaplazahotelpuno | Property representative |
Yes, the hotel offers free oxygen for guests 5-10 minutes per customer
1
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Google Translation
Room Tips
"Ask for a high floor away from the lift"
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"NOT a room at the back, although my friend had one at the front and said that had street noise."
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"Ask for an interior room; they may be warmer and not have so many smells/noises from the restaurant"
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"This hotel is not qualified to be a four star hotels is a scam"
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