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Casona Plaza Hotel

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Casona Plaza Hotel
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388 Reviews from our TripAdvisor Community

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Showing 163: English reviews
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Cusco, Peru
Reviewed 12 February 2017 via mobile

Overall feel of the hotel is dark, old and musty. Clean enough. Horrible shower you have to climb into. Tub/shower combo with the sculptured floor which I consider to be the one of the worst design ideas ever. The staff was friendly enough, but before retiring, I asked for a bottle of water to have by the bed. They told...

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Thank IntiSurTravelPeru
Adelaide, Australia
Reviewed 4 February 2017 via mobile

I stayed here for two nights on a tour. The rooms are a decent size, clean and beds were very comfortable. WiFi struggled in the room but worked well in the lobby and restaurant. Laundry service is well priced and has a 24 hour turn around. Located very close to the main plaza and close to many restaurants and bars.

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Thank Alicia G
Baltimore, Maryland
Reviewed 4 January 2017

We were very pleased. We had just showed up at a different hotel we had a reservation for, which was CLOSED upon arrival and our Condor tour guide quickly got us here. It was a huge relief, and, this hotel was nicer than the closed hotel and nicer location. Hotel staff business-like but helpful with all requests, and, called us...

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Thank ingrid c
Reviewed 31 December 2016 via mobile

We enjoyed the very central location of the hotel, being only 2 minutes away from the Plaza de Armas. Wi-Fi was incredibly fast, and the service was polite and thorough. Breakfast was delicious, although only served after 6 which is inconvenient for early travellers. There was very little oxygen in the room and no view at all; I felt rather...

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Thank Stijn d
Hampshire
Reviewed 29 November 2016

The hotel was nice and clean, rooms were large, only had breakfast food was fresh with lots of choices. Staff were very friendly and helpful. Hotel was very close to lots of bars, restaurants and shops.

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Thank SNAB
Anchorage
Reviewed 5 November 2016

We spent five nights at this hotel. The rooms are spacious and clean. The shower is great. The wifi reception is very good, except on the fourth floor. The staff are very friendly and helpful. It is conveniently located one block from the plaza. The breakfast buffet was the best we experienced in six weeks in Peru. The restaurant serves...

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Thank alaskantravelnut
Pacifica, California
Reviewed 17 October 2016

The reception, breakfast, and bar areas were great. The breakfast buffet was better than many of the hotels we visited on our trip to Peru and they had an egg station. They offered oxygen by coming to your room - but you only were given 5 minutes. Another couple we were traveling with said they were able to get much...

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Thank hemiadvisor
Silver Spring, Maryland, United States
Reviewed 15 October 2016

Stayed here to visit Lake Titikaka and the islands of Uros and Taquiles. The hotel service was excellent, and the laundry service was quick. The hotel rooms were modern with all the amenities needed and the breakfast buffet was delicious. Each floor had its own wifi which avoided connection issues. Location wise, it was 2 blocks from the Plaza and...

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Thank HavierN
Saint Louis, Missouri
Reviewed 5 October 2016

This hotel is very basic. My room had no window, no view, no dresser or other surface to set anything down except for one very small table, no coffee maker or frig. The bathroom has a high, odd bathtub that is difficult to get in and out of, and there is no fan in the bathroom. Beds were comfortable. A...

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Thank vbarshis
Christchurch, New Zealand
Reviewed 20 September 2016 via mobile

Agree with most reviews that say this place is clean. Rooms ok for a short stay but beware they are NOT soundproof. Tonight there is a tour group having dinner with a loud Peruvian band playing. Earlier we heard a whole conversation someone was having in the corridor on the floor above us. No view from the room but light...

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Thank Jacq2414

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Room Service
  • Free Parking

Additional Information about Casona Plaza Hotel

Address: Jiron Puno n. 280 - Cercado, Puno 051, Peru
Region: Peru > Puno Region > Puno
Price Range: €30 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casona Plaza Hotel 3.5*
Number of rooms: 60
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Also Known As:
Hotel Casona Plaza
Hotel Style:
#9 Business Hotel in Puno
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Questions & Answers

Here's what travellers have asked, with answers from Casona Plaza Hotel staff and other travellers.
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Sunapee, New Hampshire

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the third floor and all was fine.”
 of 5 bubbles 875ingridc, 4 Jan 2017 | Read review
“Apparently some rooms have windows--I'd request one of those.”
 of 5 bubbles vbarshis, 5 Oct 2016 | Read review
“the higher floor might get the view of the town ?”
 of 5 bubbles Kobnuy, 17 Mar 2016 | Read review
“avoid the rooms next to the elevator and the staircases.”
 of 5 bubbles Nadya304, 7 Jan 2016 | Read review
“Stay away from the rooms facing the street - very noisy with honks and loud music blasting away!”
 of 5 bubbles taijime, 29 Dec 2015 | Read review
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