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Tierra Viva Puno Plaza Hotel

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Tierra Viva Puno Plaza Hotel
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808 Reviews from our TripAdvisor Community

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Showing 497: English reviews
Paris, France
Reviewed 3 August 2016 via mobile

I stayed here with a friend and we truly enjoyed our stay. The location is well located a few steps away from the Plaza des Armas. But what really made our trip was the staff. All of them were very friendly, sincere and helpful. Additionally you could see that they all truly enjoyed working at the hotel and wanted to...

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Thank winterchocolate
Reviewed 31 July 2016

Located smack in the middle of downtown Puno, this hotel is an excellent stay. Rooms are spacious, beds are great, and breakfast buffet was sumptuous, with local and international dishes. Wifi worked well in the room. Staff were extremely helpful with planning our personalized boat trip to Lake Titikcaca.

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Thank Timeslicer
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear Timeslicer, We are very happy to know that you enjoyed your stay at Tierra Viva Puno Plaza and would like to thank you for taking the time to share your experience. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. And as we are genuinely happy and we enjoy our job is that...

Reviewed 30 July 2016 via mobile

The hotel is in the middle of the town A great location for the bars and restaurants 7 minute walk from train station and 1 minute from main square Hotel is clean and tidy with the staff very helpful, Internet access is ok and an onsite computer to use Breakfast buffet is adequate for what you want One minor draw...

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Thank Arwel W
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear Arwel W, We are very happy to know that you enjoyed your stay at Tierra Viva Puno Plaza and would like to thank you for taking the time to share your experience. We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels

Cuenca, Ecuador
Reviewed 25 July 2016

We stayed here for 3 nights and loved it. The staff was really kind and attentive. The location of the hotel is very well located and you can even find an small bar next to it, just perfect for a beer and a quick chat if you don't wanna return early to the hotel. Since the hotel was very well...

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Thank Leighton Q
Bermuda
Reviewed 23 July 2016

We stayed 3 nights at this comfortable and conveniently located hotel in the centre of Puno. I have to commend the staff because realizing that they had overcharged us on our bill on checkout they actually emailed to let me know and then they arranged for the refund to be sent on to the next hotel that we were staying...

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Thank tinadan2016
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear tinadan2016, Thank you so much for your excellent comment about our Tierra Viva Puno Plaza. At Tierra Viva we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them you will find the same quality of excellent service that characterizes Tierra Viva and especially the honesty that is one of the bases of our...

Reviewed 23 July 2016 via mobile

Tierra Viva Puno Plaza is a 3-star hotel with 5-star service. Across the board, my friend and I were very impressed by the warm, speedy, and efficient service of the Tierra Viva team. In particular, Vero, who helped us to book our airport transfer to Juliaca, and also introduced us to a travel agent, who explained our tour options for...

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Thank Joan Cybil Y
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear Joan Cybil Y, Thank you for sharing your experience at Tierra Viva Puno Plaza with other travelers and for having stayed at our hotel. We are happy to know that you felt safe and cared at our hotel. We hope to welcome as our guest again soon in Lima, Cusco, Machu Picchu, Arequipa or Puno! Best regards, Carolina Saenz...

Strengelbach, Switzerland
Reviewed 20 July 2016

We first were attracted by the Tierra Viva Plaza by other reviews in Tripadvisor. It is 'in the middle of town' and many places can eadsily be reached walking. We stayed at the hotel for 3 nights on our way from La Paz to Cusco, in order to visit the magnificient area at Lake Titicaca. The hotel belongs to the...

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Thank peterringier
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear peterringier, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Puno Plaza. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they...

Mumbai (Bombay), India
Reviewed 15 July 2016

We just had a night to spend in Puno and Tierra Viva Hotel was well rated and within our budget. The room was contemporary and clean. A heater is provided in the room and toiletries are present in the Restroom. The morning buffet had a decent spread, but unfortunately we had to rush for our tour, so couldn't enjoy to...

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Helpful?
Thank RahulRanjit
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear RahulRanjit, Thank you for your comment and for having stayed at Tierra Viva Puno Plaza. We regret that your stay with us was not satisfactory and kindly ask you to accept our most sincere apologies for the inconvenience you mentioned after check in. I just want you to know that this has been completely unusual situations. At Tierra Viva...

Washington DC, District of Columbia
Reviewed 12 July 2016

Just two blocks or so from the Plaza de Armas, this hotel is quite modern, convenient and lovely. The staff was fluent in English and assisted us in booking a half-day tour to Uros, along with booking the colectivo to the airport. The hotel rooms are quite spacious, modern, and bright (ours looked exactly like the picture above). Our window...

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Thank jennyu266
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear jennyu266, We would like to thank you for sharing your experience at Tierra Viva Puno Plaza. We are happy to know that you enjoyed your stay in spite of had experienced some noise issues. We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels

Denver, Colorado, USA
Reviewed 6 July 2016

We had an 8th floor room with a big window to let in sunlight. The cost was very reasonable, the breakfast was excellent, and staff were helpful. The hotel is one short block to the main plaza and the same distance to the pedestrian street. My husband was still recovering from traveler's diarrhea, and staff helped get some food delivered...

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Thank BinColorado
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear BinColorado, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Puno Plaza. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. And for us, help our guests and take care of them is part of our passion for service and love...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Tierra Viva Puno Plaza is located in Grau Street, at the heart of the city of Puno, just a block away from Puno's Cathedral and Main Square ("Plaza de Armas") and a few steps away from Jiron Lima, an important commercial and touristic pedestrian street.Our hotel has been completely renovated and offers 30 spacious and comfortable rooms.Tierra Viva Puno Plaza is the ideal place to rest, recharge your batteries and prepare for a new adventure at the shores of Lake Titicaca, in the city named as the "capital of Peruvian Folklore". ... more   less 

Additional Information about Tierra Viva Puno Plaza Hotel

Address: Jr. Grau 270 | a media cuadra de la plaza de armas, Puno 21001, Peru
Region: Peru > Puno Region > Puno
Price Range: €49 - €101 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tierra Viva Puno Plaza Hotel 3.5*
Number of rooms: 30
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Also Known As:
Casa Andina Classic Hotel Puno
Hotel Style:
#2 Romantic Hotel in Puno
#2 Family Hotel in Puno
#11 Business Hotel in Puno
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Questions & Answers

Here's what travellers have asked, with answers from Tierra Viva Puno Plaza Hotel staff and other travellers.
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Questions? Get answers from Tierra Viva Puno Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor.”
 of 5 bubbles Oztraveller89, 15 Nov 2016 | Read review
“Good value”
 of 5 bubbles mdmwong, 18 Oct 2016 | Read review
“We loved our corner suite on the top floor”
 of 5 bubbles cdb26197, 17 Oct 2016 | Read review
“High floors are quieter”
 of 5 bubbles LoveTravelling13, 16 Oct 2016 | Read review
“I believe sound carries in this part of town, so any room will have some outside noise.”
 of 5 bubbles 525billjohn, 6 Sep 2016 | Read review
5 of 5