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Tierra Viva Puno Plaza Hotel

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#2 of 67 Hotels in Puno
Certificate of Excellence
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1 room 2 adults 0 children
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Tierra Viva Puno Plaza Hotel
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795 Reviews from our TripAdvisor Community

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Showing 491: English reviews
Reviewed 2 weeks ago

Just stayed one night on my way from Bolivia to Chivay, but the hotel was fantastic. Very modern, clean rooms, great location and helpful staff. They even arranged for me to be able to have breakfast earlier as I was being picked up at 6 am. Highly recommended if you visit Puno.

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Helpful?
Thank Guido K
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear Guido K, Many thanks for sharing your experience at Tierra Viva Puno Plaza with other travelers. We are happy to know that you had a great experience with us, even only for one night. We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels

Reviewed 2 weeks ago via mobile

Don't look any further, this is the place to be! I never had such friendly staff, everything comes with a genuine smile and nothing is too much. I was suffering from altitude sickness, and they helped me by providing oxygen and call a doctor, in the middle of the night. They were concerned and kept checking in on me. Also...

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Helpful?
Thank TanenBel
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear TanenBel, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Puno Plaza. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. And for us, help our guests and take care of them is part of our passion for service and love...

Boulder, Colorado
Reviewed 2 weeks ago

Our room was very quiet and clean. The staff was extremely friendly and helpful. We were just a block from the main plaza and the pedestrian shopping street. The breakfast buffet was excellent and offered many choices. The staff was very helpful with arrangements to tour the islands. We did feel the elevation of 12,500 feet. Walk slowly uphill!

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Helpful?
1Thank tmoore6382
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear tmoore6382, Thank you for your excellent comment. We are very happy to know that you enjoyed your stay at Tierra Viva Puno Plaza. If you ever have the chance to visit Peru again, it will be a pleasure to take care of you at our hotels in Lima, Arequipa, Cusco, Machu Picchu or Puno. Kind regards, Carolina Saenz Guest...

southport
Reviewed 2 weeks ago

Centrally located hotel, close to the main square, with its abundance of shops, restaurants and the cathedral. The hotel was clean and offered comfortable beds and free coca tea at reception to help you get acclimatised to the altitude, also the breakfast was good. We used this hotel chain a few times on our Peru trip and would recommend them.

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Helpful?
Thank juzzap
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear juzzap, Thank you for your excellent comment and for using Tierra Viva while you were in Peru. We hope that you continue to be our guest at Tierra Viva Hotels if you ever have the chance to visit us again in Cusco, Machu Picchu, Puno, Arequipa or Lima. Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels

Tel Aviv, Israel
Reviewed 12 December 2016 via mobile

This hotel is perfectly located in a quiet St. 20 meter from the main square and 20 meter from the main walking street Lima st. The room was spacious and clean, service was very attentive, breakfast is great. Great choice.

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Helpful?
Thank m_dory
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear m_dory, Many thanks for sharing your experience at Tierra Viva Puno Plaza with other travelers. We are happy to know that you had a "Very good stay" with us. We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels

San Francisco, California, United States
Reviewed 4 December 2016 via mobile

We found this hotel on TA and were glad that we did. The location is absolutely great located right by the main square and the cathedral. Close to all the shopping restaurants and banks. The staff were super warm in greeting us and helping us with our bags. We had heard about how cold it can get and requested that...

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Helpful?
Thank AshishGuptasfo
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear AshishGuptasfo, We would like to thank you for sharing your experience at Tierra Viva Puno Plaza. We are happy to know that you really enjoyed your stay and that is why you decided to stay with us also in Cusco! At Tierra Viva, we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them...

Reviewed 2 December 2016 via mobile

Pros: Central, not too expensive, very comfortable beds and fantastic hot showers, great service, good breakfast and tea available all day. Cons: Due to central location it's a bit noisy at night, for some reason room not serviced on two of our three days there (it was done very promptly when we asked)

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Helpful?
Thank Shanthi R
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear Shanthi R, Thank you very much for your comment and feedback from our Tierra Viva Puno Plaza. What you have written should not have happened and I can assure you that is not our standard of service, yet an isolated mistake. I really appreciate that you have commented it to us because we will take the corrective measures to...

Carlsbad, California
Reviewed 30 November 2016

Six of us stayed at this hotel for 1 night; 3 rooms. We really enjoyed the cute rooms and great service!! When we checked out, we left our luggage at the hotel for a day, while we toured Lake Titikaka. The hotel was very accommodating. The breakfast was very good! The best part of this hotel is the location! It's...

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Helpful?
Thank GishFish
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear GishFish, Thank you so much for your excellent comment about our Tierra Viva Puno Plaza! At Tierra Viva we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them you will find the same quality of excellent service that characterizes Tierra Viva. Once again thank you and we hope to have you again with...

Tallinn, Estonia
Reviewed 27 November 2016

Carlos was just super friendly and the best help we could ever find with all the stuff we had going on! Hotel itself has really good location and the biggest bed we had ever seen! And not to forget breakfast - just super varoius and delicious!

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Helpful?
Thank Elukas
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear Elukas, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Puno Plaza. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they...

Washington DC, District of Columbia
Reviewed 26 November 2016 via mobile

We had a pleasant stay at this hotel. Centrally located with spacious rooms and excellent staff. They were very helpful in organizing a couple of tours for us. We had a great time on Lake Titicaca day tour that was booked through the hotel. Breakfast is delicious and varied. The staff and especially Katerine Delgado helped me retrieving an iPod...

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Helpful?
Thank ROSALIA and DAV... D
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear ROSALIA and DAV... D, Thank you so much for your excellent comment about our Tierra Viva Puno Plaza. At Tierra Viva we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them you will find the same quality of excellent service that characterizes Tierra Viva and especially the honesty that is one of the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Tierra Viva Puno Plaza is located in Grau Street, at the heart of the city of Puno, just a block away from Puno's Cathedral and Main Square ("Plaza de Armas") and a few steps away from Jiron Lima, an important commercial and touristic pedestrian street.Our hotel has been completely renovated and offers 30 spacious and comfortable rooms.Tierra Viva Puno Plaza is the ideal place to rest, recharge your batteries and prepare for a new adventure at the shores of Lake Titicaca, in the city named as the "capital of Peruvian Folklore". ... more   less 

Additional Information about Tierra Viva Puno Plaza Hotel

Address: Jr. Grau 270 | a media cuadra de la plaza de armas, Puno 21001, Peru
Region: Peru > Puno Region > Puno
Price Range: €59 - €78 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tierra Viva Puno Plaza Hotel 3.5*
Number of rooms: 30
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Also Known As:
Casa Andina Classic Hotel Puno
Hotel Style:
#2 Family Hotel in Puno
#2 Romantic Hotel in Puno
#11 Business Hotel in Puno
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Questions & Answers

Here's what travellers have asked, with answers from Tierra Viva Puno Plaza Hotel staff and other travellers.
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Questions? Get answers from Tierra Viva Puno Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor.”
 of 5 bubbles Oztraveller89, 15 Nov 2016 | Read review
“Good value”
 of 5 bubbles mdmwong, 18 Oct 2016 | Read review
“We loved our corner suite on the top floor”
 of 5 bubbles cdb26197, 17 Oct 2016 | Read review
“High floors are quieter”
 of 5 bubbles LoveTravelling13, 16 Oct 2016 | Read review
“I believe sound carries in this part of town, so any room will have some outside noise.”
 of 5 bubbles 525billjohn, 6 Sep 2016 | Read review
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