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Qelqatani Hotel

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412 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Sydney, NSW
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 April 2016

This hotel seemed to have many good reviews and we can't judge fully either way. However, we arrived very late after our journey on the Andean Explorer from Cusco. We had booked a twin room but were given a double bed. Our room was on the internal part of the hotel, with curtain covered windows looking down an internal shaft.... More 

Helpful?
Thank prpn
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Thanks for your feedback. When making reservations must specify whether you want double matrimonial (1 bed) or double twin (2 beds). Also, you can ask for a room change but usually there is an additional fee for change for double matrimonial to double twin. More 

Zurich, Switzerland
Level Contributor
142 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 30 March 2016

Very nice staff. Room is fine. Great breakfast with a good variety. Internet was strong. Is nicely located as it is very close to the main square and the main road. Have an in house restaurant. Negative: no dark curtains and room was on the street side and therefore loud, especially at night. Good stay, would go again if back... More 

Helpful?
Thank FabFabFabFab
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Dear Guest, thank you for sharing your experience during your stay with us. We will see to solve the drawbacks mentioned. More 

Leamington, Canada
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 March 2016 via mobile

Big beds in the room. Two blocks from the main square. Breakfast buffet was good. Bathrooms are clean. Don't flush toilet paper. Wifi works well in the lobby areas but isn't strong enough in the rooms.

Helpful?
Thank areimer99
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review
Google Translation

Estimado huésped, gracias por enviar sus comentarios. Cuando falle el WiFi por favor reportarlo para solucionar el problema pues el... More 

2 reviews
Reviewed 1 February 2016 via mobile

I had a Skype interview and needed to stay in a place with decent internet. Qelqatani has very good internet and I could Skype fine. Good breakfast, friendly staff (English speaking too), and clean rooms. The only downside is the thin walls - hearing the sound of the man next door snoring the roof down wasn't my idea of a... More 

Helpful?
Thank Amanda T
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Dear Guest, thank you for sending your comments. We regret that sleep quality was not expected because of another guest, but remind them that can apply for free earplugs and thus have a better rest. Our WiFi is usually always good and we are happy to have been so during their stay. More 

new york city
Level Contributor
258 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 23 January 2016

Puno is a place you pass through, not one where many stay. It's near Lake Titicaca so even in the summer months (Dec-March), it's still very cold and most of the hotels don't have heating, besides a plug in heater that occasionally work. (I can't imagine visiting during the winter!) We had such a horrible experience at Hacienda Plaza de... More 

Helpful?
Thank rosiesiman
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Thanks for your feedback. More 

Sydney, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 January 2016 via mobile

This hotel was ok. The rooms had very poor air quality which made it difficult to breathe sometimes. Apart from that, the rooms were in pretty good condition. The bathroom was clean. And it had 2 double beds which was an added bonus. The hotel staff were also very helpful. Don't bother with the hotel restaurant. There is food just... More 

Helpful?
Thank JTask
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Dear Guest, thank you for sharing your comments. All rooms have regular air flow, the issue of difficulty in breathing in some cases is due to the height of our city but you can request a few minutes of oxygen in hotel reception to feel better. More 

Oro Valley, Arizona, United States
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 January 2016

The Qelqatani Hotel was more than our "base camp" while we visited Puno and sailed to the Islands of Amantani and Taquile on Lake Titicaca. This was our first stop on our 23-day adventure through Peru and we (four travelers in our party) found the atmosphere and services most welcoming. The street access is like most of Puno ... just... More 

Helpful?
Thank Oilman1946
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Dear Guest, thank you for sharing your experience with us. We are very happy to know that everything was fine during your stay in our hotel and city. More 

Rio de Janeiro, RJ
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 December 2015 via mobile

When I booked my superior package they chose this hotel, I would have chosen a different one! Yes the staff is really kind, but I hated the location! Narrow street difficult access! The first room they gave me was really dark and smelled like it had been closed for to long! The second one was a little better but still... More 

Helpful?
Thank CristyTasso
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Dear Guest, we are very sorry that your experience has not been as expected or desired, it really saddens us very much what you mentioned and we extend our sincere apologies. We will be more careful with everything mentioned it is our intention to make your sojourn something nice always. More 

Denver, Colorado
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 December 2015

We stayed in a triple room in a corner of the hotel, which seemed relatively quiet. The hotel was clean and the staff very helpful. The location is convenient to the central square, as well as the main shopping and dining district. The hotel provides a good breakfast buffet, which had a lot more choices than the typical hotel breakfast.... More 

Helpful?
Thank DanainDenver W
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Dear Guest, thank you for sharing your experience with us. Wireless works well, please if not functioning well should report it to see to solve the problem, because we have 100% covered with WiFi signal so no one should have access inconveniences hotel. More 

San Jose, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 December 2015

We booked this hotel at the last minute. Please dont take rooms on higher floors. The elevation is killing and you may experience shortness of breath if you are not taking diamox or any other medication. They offer airport pickup for a fee but you can find cheaper taxi if you try to book on your own.

Helpful?
Thank trek_hike_trot
QELQATANI, Director Comercial at Qelqatani Hotel, responded to this review

Dear guest, thanks to send us your comments. We offer a shuttle service from the airport to our hotel or vice versa and a taxi service will always cost more than a shuttle service. We do not work with taxis. If you need a private service we can also help you but it is not a taxi so this service... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
LOCATION: Located in the heart of Puno city, within easy walking distance of tourist attractions such as museums, colonial churches, commercial centers, banks, restaurants, night life, and other places of interest for our guests.ACCOMMODATION: The Hotel has 42 rooms, 14 are Single or Matrimonial rooms, 18 are Doble rooms, 7 Triples, 2 Suites “Double Junior” and 1 Suite “Single or Matrimonial Junior”, each room is furnished with carpet, TV / Cable, Telephone (IDD/NDD), Heating, Bathroom with tub and Hot / Cold Water 24 hrs, Safe, Hair Dryer and Energy Transformer from 220V to 110V.SERVICES: Restaurant, Bar and Cafeteria, Laundry, Telephone (IDD/NDD), Fax and Wireles Internet, Room Service, Conference Room, Mail Service, Souvenirs Shop, Tourist Information, Travel Agency, Medical Assistance, Reservation and Flight Confirmation, Transfers to the Airport, Money Exchange, Credit Cards, Baggage Storage and Taxi Service.Our Conference Room offers great benefits to our current and future clients, including our Dinner & Shows offer. During the day, it is also available for conferences, seminars, shops and any other activity that require a wide, elegant and welcoming atmosphere. ... more   less 

Additional Information about Qelqatani Hotel

Address: Jiron Tarapaca 355, Puno, Peru
Region: Peru > Puno Region > Puno
Price Range: €21 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Qelqatani Hotel 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Qelqatani Hotel Puno
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Questions & Answers

Here's what travellers have asked, with answers from Qelqatani Hotel staff and other travellers.
1 question
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Questions? Get answers from Qelqatani Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My advice to get a good room is to stay at another hotel.”
 of 5 bubbles BobH835, 14 May 2016 | Read review
“outside windows not inside to courtyard would be best”
 of 5 bubbles A2271YPianh, 2 May 2016 | Read review
“freezing and poor light”
 of 5 bubbles CrisSanty, 20 Nov 2015 | Read review
“go somewhere else”
 of 5 bubbles 835MartynB, 11 Nov 2015 | Read review
“We had a room at the front of the hotel which was very noisey”
 of 5 bubbles johnlK3538YL, 5 Oct 2015 | Read review
5 of 5
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