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LP Los Portales Hotel Chiclayo

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LP Los Portales Hotel Chiclayo
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204 Reviews from our TripAdvisor Community

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There are newer reviews for LP Los Portales Hotel Chiclayo
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Showing 37: English reviews
Miami, Florida
Reviewed 11 August 2015

The Los Portales Hotel in Chiclayo was one of the better hotels we stayed in during our two-week trip to Peru. The rooms ere well-appointed, breakfast was quite good and the staff was very helpful. Our small group needed three rooms and none of us experienced any problems or had any complaints. Chiclayo itself is quite a nice place to...

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Helpful?
1Thank Richard B
Cynthia D, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear Guest Thank you very much for taking time to leave your coments. We really apreciate your comments and We are glad to know you had a great time with us. We will be happy to have you again in the future. Best regards Cynthia Del Aguila Macher Manager at LP Los Portales Chiclayo

Adelaide, Australia
Reviewed 4 August 2015 via mobile

As others have mentioned this hotel is on a busy street with lots of traffic, so if you don't ask for a room at the back of the hotel you will experience a noisy night, despite the double glazing. The breakfast was adequate and the air conditioner worked OK, but the water pressure was very weak, hence the shower was...

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2Thank Judi Q
Cynthia D, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear guest Thank you very much for taking the time to leave your comments. I have taking note of the inconveniences you had and be sure We are working on them. I hope We can serve you again in the future. Best regards Cynthia Del Aguila Macher Gerente LP Hotel Chiclayo

Cusco, Peru
Reviewed 3 August 2015 via mobile

Comfortable room and bed, nice that there is air conditioning and bar fridge in room. Staff friendly. Quiet when you have a room not facing the street. Very convenient that there is a decent restaurant in the hotel. Good breakfast!

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Thank VJJourneys
Cynthia D, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear Madame Thank you very much for taking time to leave your coments here. We apreciate your opinion and We are happy that you have had a good stay with us. We are always worried to bring you the best experience. Best regards Cynthia Del Aguila Macher Gerente LP Hotel Chiclayo

Cajamarca, Peru
Reviewed 7 June 2015

In general the hotel was comfortable and clean. However I found a lot of hair on the bathroom floor which was not cool. When I arrived to check in, the lobby staff looked like they were annoyed to greet me and were rather rude. If the hotel wants to stay in business, they should find some friendly people to work...

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Helpful?
Thank Mark H
Cynthia D, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear Mr. Thank you very much for your comments. I apologize for your not confortable stay with us. Please be sure that we trained our staff and they are always pleased to give the best our guests. Please give us the chance to have you again with us. best regards Hotel Manager

Reviewed 23 May 2015 via mobile

We were booked in by our tour agency, and stayed for four pleasant days. The service was excellent, both at the front desk and with the doorman. The euro-style room was small but functional, and I enjoyed the larger the average shower. The provided breakfast was good enough, with tasty scrambled eggs. Room was quiet, the bed a bit firm....

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Thank Carfull
Cynthia D, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Good Afternoon Thank you very much for share your comments with us, this coments help us for improve our service and try serving you allways better. I hope we can having you again. Best regards Hotel manager

Reviewed 29 April 2015

I have previously stayed at hotel los portales Chiclayo and I am exited to return each time because it is always a better and more fun experience. Starting from the minute I land at the airport my adventure begins with my driver, Mario, great man and well respected!! Once at the hotel the staff could not be more courteous starting...

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Thank Lisa T
Cynthia D, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear Lisa Thank you very much for share your comments with us, this coments help us for improve our service and try serving you allways better. Best regards Hotel Manager

Miami, Florida
Reviewed 13 March 2015

As I have written before, be careful what you read in these reviews. Always take the information from a highly experienced reviewer who has traveled around the world and reviewers from USA, Canada, Australia, New Zealand, UK and Germany with greater weight than reviewers from third world countries. This is a good 3 star hotel but NOT the panacea some...

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1Thank CaptainKuddles
Vicente R, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear Guest, Thank you so much for taking the time to share your experience with the TripAdvisor community. The team and I greatly appreciate your kind words about our friendly and helpful staff. We will check our water pressure and breakfast buffet We will keep it up and we appreciate your feedback Sincerely, Vicente Rivadeneyra Manager

Seatac
Reviewed 19 January 2015

I enjoyed my 4 night stay at the Los Portales hotel. My room on the fifth floor, street side, was comfortable and QUIET. The double glazed windows kept most of the street noise out, although I did hear a police or ambulance siren a couple of times. My bed was very comfortable. The room was large. The shower could hold...

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Thank chuckwatson
Vicente R, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear Guest, The team and I greatly appreciate your kind words. We will keep it up and we appreciate your feedback . We have already started getting an upgrade in our wireless system. Best regards, Vicente Rivadeneyra Hotel Manager LP Hotel Chiclayo

Switzerland
Reviewed 14 January 2015

This is a centrally located hotel, modern and very comfortable. The staff is really friendly and helpful. They helped us get in touch with a company to rent a van to go around (with driver) which was really good and helped us plan our days ahead. Rooms are big, super clean and we slept soundly, The breakfast included in the...

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Thank amgzl
Vicente R, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear Guest: Thank you for your brillant review of the hotel. We will be waiting for your soon return. Best regards, Vicente Rivadeneyra Manager LP Hotel Chiclayo

Montreal
Reviewed 2 December 2014

This hotel is deceptive as from the outside it doesn't impress. However the hotel and the rooms are very clean and modern, and the location is very practical. We enjoyed the breakfast buffet. Wifi worked well in the room. Lots of hot water in the shower. The staff were very helpful. The location is a short drive to the airport...

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Thank RichardWE2013

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
Discover a contemporary hotel in Chiclayo, Peru equally suited for relaxing business and leisure trips. Situated on one of the main avenues of the city, a few blocks from the Plaza de Armas (town square) and only three minutes from the airport, LP Chiclayo Hotel is the essence of urban comfort and luxury. Enjoy an engaging blend of stylish design, modern amenities and warm hospitality at a hotel dedicated to delivering the perfect guest experience. With its dynamic location in the center of the financial district, our 40 room and suite accommodations offer effortless access to the best Chiclayo has to offer. Inside, a true downtown retreat awaits, with modern style and VIP service laying the groundwork for an exceptional corporate trip, family holiday or weekend getaway. Step outside our doors, and the city is yours to explore. With a few simple prompts from our helpful reception staff, a short stroll takes you a few blocks to the heart of the Main Square. We look forward to welcoming you to one of the best hotels in Chiclayo, Peru. ... more   less 

Additional Information about LP Los Portales Hotel Chiclayo

Address: Av. Saenz Pena 396, Chiclayo 14000, Peru
Region: Peru > Lambayeque Region > Chiclayo
Price Range: €53 - €58 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — LP Los Portales Hotel Chiclayo 3.5*
Number of rooms: 40
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Hotel Style:
#2 Business Hotel in Chiclayo
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Questions & Answers

Here's what travellers have asked, with answers from LP Los Portales Hotel Chiclayo staff and other travellers.
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Questions? Get answers from LP Los Portales Hotel Chiclayo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front rooms are noisy. The back rooms are quieter.”
beachbum1012, 16 Jan 2017 | Read review
“Not street front unless you like the cacophony of car horns”
Ludlow2009, 1 Aug 2016 | Read review
“Second floor rooms by the street enable you to hear all of the beeping cars - I loved it but others may prefer higher floors at the back.”
carolpG4624XZ, 16 Jan 2016 | Read review
“Best tip -- stay the heck away from here”
closesttoheaven, 12 Jan 2016 | Read review
“Select rooms towards the rear”
georgesB4777WE, 26 Dec 2015 | Read review
5 of 5