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LP Los Portales Hotel Chiclayo

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LP Los Portales Hotel Chiclayo
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196 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Bridgeport, Connecticut
Reviewed 13 October 2016

Not much English spoken here. A plain mediocre hotel but it was in walking distance to a very nice mall with restaurants but you need to ask because you probably will not see it. I got a good massage in our room for $50. Breakfast is nothing to brag about. It was clean and quiet (room 408). The ride from...

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Helpful?
Thank jackjump
Cynthia D, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear Guest Thank you for write your comments. I am really concerned for you not had good experience with us, you have had any problem with the room or another services? We will improve our standards for give our guest the best experience in Chiclayo. Best regards Cynthia Del Aguila Macher Gerente LP Los Portales Chiclayo

Shropshire
Reviewed 1 August 2016

First impression: : business hotel (and we were holidaying travellers). This is expressed by the somewhat sparse, metallic, building and furnishings. Actual based on three night stay: comfortable, distinguished by friendly and helpful staff and a really good restaurant. We don't normally 'eat in' more than once before trying other places - we didn't because we wanted to stay with...

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Helpful?
Thank Ludlow2009
Cynthia D, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear Guest Thank you very much for your lovely comments. Is really a pleasure to know that all our efforts makes your stay confortable and you and your family happy. Thank you for staying with us an we hope you can visit Chiclayo in the future and let us take care of you again. Best regards Cynthia Del Aguila Macher...

Hyderabad, India
Reviewed 27 June 2016 via mobile

Very nice stay,nice complimentary breakfast,24 hrs airport services.Tottus and millenium plaza malls are at walkable distance.24 hrs hot water.laundry services are little expensive.Food also little expensive.

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Helpful?
Thank gsm_bhanu
Cynthia D, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear Guest Thank you for you comments. Is allways a pleasure for us to receive a good feedback from our guests this is a good form for improve our services. Best regards Cynthia Del Aguila Macher Manager at LP Los Portales Chiclayo

Anchorage, Alaska
Reviewed 26 May 2016

Very nice, quiet, clean hotel. The hotel was selected for me by Overseas Adventure Travel, the small group tour I was traveling with. We were there for 3 days, 2 nights and I remember waking up the 2nd day with a very bad case of Traveller's diarrhea. The hotel manager, Cynthia del Aguila, came to my room and assisted in...

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Helpful?
Thank Todd S
Cynthia D, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear guest Thank you very much for take some time and write us your comments. Is allways a pleasure taking care of our guests. We are working for always provide you the best service. I hope you can visit us again. Best regards Cynthia Del Aguila Macher Hotel Manager LP Los Portales Chiclayo

Winston-Salem, North Carolina
Reviewed 24 May 2016

The front desk and other staff are always wonderful. But they need to have basic information to deal with situations. The door to our room would not open. They tried reprogramming the key card - didn't help. We stood out in the hall for almost an hour (10:15 - 11:10 p.m.) while they went to find an apparatus to reprogram...

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Helpful?
Thank antiochtraveler11
Cynthia D, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear Guest Thank you very much for your comments. I ask you to apologize for the inconvenience you have had at night. I will take care of this problem and I will sure every one have the correct instructions for not happen this again. Thank you again and I hope you have enjoyed the rest of your stay. Best regards...

Toronto, Canada
Reviewed 16 January 2016

The hotel staff, the room, the service and the food were wonderful. Feeling nostalgic and wish I could go again soon. They even helped by bringing me a special tea when I was sick - even though I hardly speak Spanish.

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Helpful?
Thank Carol P
Cynthia D, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear Guest Thank you very much for taking time to write your comments. Is allways a pleasure to know that our guests leave our hotel with the best experience. We hope you let us take care of you again in the future. Best regards

Quito
Reviewed 12 January 2016

This hotel is completely unsatisfactory. Our room featured (1) no internet service (according to the management if the hotel is crowded the internet doesn't work), (2) no hot water ( management comment was they agreed that hot water was included with the room, and they were "sorry" there wasn't any, (3) bed is very uncomfortable and everyone woke up with...

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1Thank closesttoheaven
Cynthia D, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear guest Thank you for taking time and leave your comments. I am really surprised for your experince and I really sorry for all the problems you explain you had. Is the first time I have a complains about our beds and the hot water but I apologize with you and I will review all the points you have detailed....

New Jersey
Reviewed 26 December 2015

This hotel is better known as Los Portales. It is a nice hotel, fairly modern with an OK restaurant for breakfast and dinner. However, there is no cozy lobby to relax in and it is on a very busy street. It is conveniently located about 5 minutes by taxi from the bus terminals and the airport and a 10 minute...

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Helpful?
Thank George S
Cynthia D, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear Guest Thank you very much for taking time to leave your comments. Is allways a pleasure to know that our guest had a great time with us, those comments help us to improve our service. We will working for offering you the best experiences. Bestr regards Cynthia Del Aguila Macher Gerente LP Los Portales hotel Chiclayo and Muchik restaurant

Miami, Florida
Reviewed 11 August 2015

The Los Portales Hotel in Chiclayo was one of the better hotels we stayed in during our two-week trip to Peru. The rooms ere well-appointed, breakfast was quite good and the staff was very helpful. Our small group needed three rooms and none of us experienced any problems or had any complaints. Chiclayo itself is quite a nice place to...

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Helpful?
1Thank Richard B
Cynthia D, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear Guest Thank you very much for taking time to leave your coments. We really apreciate your comments and We are glad to know you had a great time with us. We will be happy to have you again in the future. Best regards Cynthia Del Aguila Macher Manager at LP Los Portales Chiclayo

Adelaide, Australia
Reviewed 4 August 2015 via mobile

As others have mentioned this hotel is on a busy street with lots of traffic, so if you don't ask for a room at the back of the hotel you will experience a noisy night, despite the double glazing. The breakfast was adequate and the air conditioner worked OK, but the water pressure was very weak, hence the shower was...

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Helpful?
2Thank Judi Q
Cynthia D, Gerente at LP Los Portales Hotel Chiclayo, responded to this review

Dear guest Thank you very much for taking the time to leave your comments. I have taking note of the inconveniences you had and be sure We are working on them. I hope We can serve you again in the future. Best regards Cynthia Del Aguila Macher Gerente LP Hotel Chiclayo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
Discover a contemporary hotel in Chiclayo, Peru equally suited for relaxing business and leisure trips. Situated on one of the main avenues of the city, a few blocks from the Plaza de Armas (town square) and only three minutes from the airport, LP Chiclayo Hotel is the essence of urban comfort and luxury. Enjoy an engaging blend of stylish design, modern amenities and warm hospitality at a hotel dedicated to delivering the perfect guest experience. With its dynamic location in the center of the financial district, our 40 room and suite accommodations offer effortless access to the best Chiclayo has to offer. Inside, a true downtown retreat awaits, with modern style and VIP service laying the groundwork for an exceptional corporate trip, family holiday or weekend getaway. Step outside our doors, and the city is yours to explore. With a few simple prompts from our helpful reception staff, a short stroll takes you a few blocks to the heart of the Main Square. We look forward to welcoming you to one of the best hotels in Chiclayo, Peru. ... more   less 

Additional Information about LP Los Portales Hotel Chiclayo

Address: Av. Saenz Pena 396, Chiclayo 14000, Peru
Region: Peru > Lambayeque Region > Chiclayo
Price Range: €50 - €66 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — LP Los Portales Hotel Chiclayo 3.5*
Number of rooms: 40
Reservation Options:
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Hotel Style:
#2 Business Hotel in Chiclayo
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Questions & Answers

Here's what travellers have asked, with answers from LP Los Portales Hotel Chiclayo staff and other travellers.
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Questions? Get answers from LP Los Portales Hotel Chiclayo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not street front unless you like the cacophony of car horns”
 of 5 bubbles Ludlow2009, 1 Aug 2016 | Read review
“Second floor rooms by the street enable you to hear all of the beeping cars - I loved it but others may prefer higher floors at the back.”
 of 5 bubbles carolpG4624XZ, 16 Jan 2016 | Read review
“Best tip -- stay the heck away from here”
 of 5 bubbles closesttoheaven, 12 Jan 2016 | Read review
“Select rooms towards the rear”
 of 5 bubbles georgesB4777WE, 26 Dec 2015 | Read review
“all rooms are good”
 of 5 bubbles lisatS7926GL, 29 Apr 2015 | Read review
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