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    Pearl Continental Hotel Bhurban

    | Murree Hills, Bhurban 47150, Pakistan
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    1/1/2018 2/1/2018
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    US$618
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    Traveller (193)
    Room & Suite (53)
    Dining (5)
    Overview
    • Excellent39%
    • Very good30%
    • Average15%
    • Poor8%
    • Terrible8%
    Travellers talk about
    “pc bhurban” (48 reviews)
    “room service” (14 reviews)
    “in house” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (288)
    Traveller rating
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    1 - 5 of 285 reviews

    Reviewed 1 week ago

    We stayed in standard room, there was nothing special, except the big LED TV, wardrobe is too small, furniture is old, No bath tub, Bathroom is too small. If you compare with international standards it was more like 3 star hotel room. But rooms were...More

    Thank Ali A
    Reviewed 2 weeks ago

    After 2014, this year I decided to visit PC Bhurban again to spend some leisure time with my family. We stayed here for five nights and have experienced dining in all the three restaurants of the hotels and other services and facilities being offered by...More

    Thank Syed Z
    Reviewed 2 weeks ago via mobile

    Excellent treatment from Umair. He served fresh hot puri and paratha. The tea was served very quickly. The food was lovely. Spent one night at the hotel and enjoyed it very much. Great service Thank you

    Thank Sanaa B
    Reviewed 2 weeks ago

    Great service overall. Rooms were brilliant, great view, welcoming staff. Special thanks to "M. Fiaz" and "M. Umar" in Nadia hall who were extremely helpful for serving the food and very much welcoming. Thanks Again

    Thank adnanchauhan1
    Reviewed 2 weeks ago via mobile

    My overall experience to stay here was always good. But this time I found it more good with the waiter Ayaz at breakfast table. He was too quick to serve tea to his guests which I always feel pc bhurban lack in their past.

    Thank Syed M
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$192 - US$1,089 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Booking.com, Hotels.com, Priceline, Hotwire and HotelQuickly so you can book your Pearl Continental Hotel Bhurban reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Pakistan >
    • Punjab Province >
    • Bhurban
    • Also Known As
    • Pearl Continental Bhurban
    Add Photo Photos
    Traveller (193)
    Room & Suite (53)
    Dining (5)
    Pool & Beach (5)
    Hotel & Grounds (144)
    Bathroom (6)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    bajwa2u
    Dear Mr. Salman I read your review about PC Bhurban and felt very sad that you had a very bad experience there. Moreover, the reply of Mr. Zulfiqar Malik, GM is not very appropriate, since its neither apologetic nor sympathetic towards a customer, who traveled all the way from Australia to visit this hotel. He should have done and informed that, he has ordered an investigation into the matter, upon the findings, if it is negligence or mistreatment from the hotel management, proper action will be take against the offenders. But he just wrote a simple hope-to-do-better message, which of course is not enough. He should realise that Social Media has great power, based on the strength and number of its followers. He should not have put the hotel's repute at stake. I don't know, why he forgot that the "Customer is ALWAYS right" --- the 1st lesson taught in "Hospitality" or Hotel Management, or any other Customer Service Relationship. Even if some of it is customer's fault too! I have visited almost entire Pakistan, from Karachi to Khunjrab Pass (China border), except Gawadar. Including interesting resorts like "Shangrilla" Skardu, Hunza etc. I must admit, although we have great tourism potential, we know little about "Hospitality", or don't bother; in other words, we tend to murder the messenger. We forget, a happy customer brings in more customers. Yes, We also do not have world class facilities, moreover we most of the times do not care much about cleanliness, hygiene and general upkeep of the facilities. This is a national mindset, unfortunately! I have been visiting PC Bhurban with family since last 20 years perhaps, sometimes stayed for the weekends, sometimes day trips. But, let me tell you, inspite of many similar problems we had faced, in general, we enjoyed our visits. Its unfortunate, we also do not improve unless there is a strong competition. So, there is a dire need of a strong competition in hotel business in the vicinity. I also have my own disagreements with PC Hotel/Marriott Hotel management. They are real bad in Customer Relationships. I had been member of Hotel's Privilege Club for some years. They kept on increasing annual Fee, without any consideration for existing members, which is a normal practice all over the world. When I complained, being a member, they didn’t bother. So, I refused to continue my membership, in response to their behavior and they didn’t care at all. The management never called me to apologize or requested to continue my membership, and I never did. They have no urge to retain customers. They didn't realize that, with the membership, I was shopping or using their services on daily/weekly basis, like: Bakery, Laundry, Gym, and very frequently, for meals. If you account for these services, that I paid them, it was astonishing Rs.3 Lacs per year, calculate their profit of about 60%+. They lost Rs.2 Lacs in profitx the no of years I have stopped? but, kept on debating on Rs.13000 fee. Very bad business people! I think the should have dismissed their finance and CSR Managers for such acts. But, they didn't care. Had it been an international company, this what would have happened. Finally, they they lost a loyal customer. Its unfortunate, at times we are forced to compromise and be “content” with whats available. I wish their management’s attitude could change and they do learn a little about Customer Relationship. Mr. Salman, I apologize to you personally, being a concerned fellow Pakistani.
    5 October 2015|
    AnswerShow all 2 answers
    Response from durshiraz | Reviewed this property |
    Pakistani executives seldom solves matters,as either not empowered nor interested. The pc hotels in pakistan are owned by a unfriendly person,close to regime. He damn care about customers.its better to stay in 4star.
    0
    Votes
    KKN K
    31 July 2015|
    AnswerShow all 2 answers
    Response from ZulfiqarAM | Property representative |
    Please note that there is no entry fee for resident guests. To minimze and control day visitors, there is a charge of Rs 500 per person which is adjustable in Food, Beverage or any other hotel services. Access to gym... More
    0
    Votes
    Haris S
    7 April 2015|
    AnswerShow all 6 answers
    Response from ZulfiqarAM | Property representative |
    you may hire a cab to reach Islamabad Airport and utilize service of Shuttle 10:30 hrs and 15:30 hrs by making prior booking on 051 3355700 X2506
    0
    Votes
    Room Tips
    "Tip for selecting rooms, rooms at upper levels have good views, whereas we stayed at level 3, there was no..."
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    "Go for Deluxe room on third floor to enjoy the scenic beauty of Bhurban and the hotel resort all times from..."
    Read review
    "Valley view rooms are always a preference, obviously. floor does not really matter."
    Read review
    "Great valley view"
    Read review
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