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Crowne Plaza Resort Salalah

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Crowne Plaza Resort Salalah
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634 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Reviewed 3 August 2015 via mobile

The only thing I liked about the hotel is the location. The service is not that great considering it is a 5 star resort. When we arrived the AC was not working the room was hot. I ordered a cake to be available when we arrive to be a surprise for my wife. It was not there and they delivered...

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Helpful?
5Thank Yousef A
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Yousef, Thank you for taking the time to post a review of our property. Please accept our sincerest apologies for the air conditioning issue and restaurant services you experienced. We understand the discomfort this has caused you. Rest assured that this matter will be looked into. Again, we do apologize and regret that this impacted your experience at our...

Seeb, Oman
Reviewed 2 August 2015 via mobile

It's one of the oldest property at Salalah in Oman. Located away from the busy streets of the city, the place is calm and quiet. It has its own beach. When in Salalah don't miss staying few days at this hotel. They have good meeting rooms for business travellers. Place can be very crowded during July and August.

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Helpful?
2Thank Venu1551
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, I wish to convey my gratitude for choosing Crowne Plaza Resort for your recent visit to Salalah. We are very pleased to know that you were satisfied with the quality of our services and facilities and that you had a safe and comfortable trip back. It is our endeavor to offer you the best of service standards and...

Dubai, United Arab Emirates
Reviewed 30 July 2015

The hotel has a good location on the beach. The hotel is a bit old but the room are standard for Crown Plaza. The pool is nice. The tennis courts are in great condition. The main problem we found was the staff at the main restaurant. They were completely lost although the restaurant was not even full. They were finding...

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Helpful?
1Thank Sarah B
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, We thank you for posting this detailed review on your stay with us at Crowne Plaza Resort Salalah and we are delighted to read such an overwhelming comment regarding our hotel location and pool & tennis facilities which you appreciated. It is only through such valuable comments we can assure that our services match the standards and expectation...

Dubai, United Arab Emirates
Reviewed 30 July 2015

We had three nights here. We arrived with no luggage as we flew from Dubai via Muscat, in future will take direct flights. Quick check-in from very welcoming staff who took the details of our luggage to chase up for us. We were up graded to a junior suite which was amazing! Well laid out and very clean with all...

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Helpful?
1Thank FMC67
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you for having stayed with us just recently and for sharing your experience with the other Tripadvisor users. I am very pleased to learn that you have enjoyed your stay with us and that you appreciate almost all of our hotel facilities and standards of services. What is also very much appreciated is your remarks on our...

Hereford, United Kingdom
Reviewed 28 July 2015

Recently stayed overnight on a business trip in the Crowne Plaza, Salalah. I spend a lot of time in Salalah and have tried ALL the good hotels.....the Crowne Plaza is the best overall. In particular the staff are exceptional and the location is superb.

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Helpful?
Thank Simon D
IHGCare, Guest Relations Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Simon D, I appreciate you taking the time to comment about your recent stay at our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to read that you were satisfied with the level of service, facilities and location of the hotel. Your positive feedback is very important to us...

Fareham
Reviewed 26 July 2015

Room clean comfortable with all the facilities we expected and required. Where ever one went in the hotel the staff were friendly and helpful from housekeeping right up to management, they all made us feel it was important to them that we had a good time - thank you. Of particular note Katerina in the restaurant management was very welcoming,...

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Helpful?
Thank cmp900
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for your feedback on Tripadvisor and choosing Crowne Plaza Resort Salalah for your recent stay. We are delighted to hear that you enjoyed the services offered and found the place offers good value for money. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are...

Manama, Bahrain
Reviewed 22 July 2015

Taking in account the limited number of 5 stars hotels in Salalah, Crowne Plaza is considered one of the best choices. Good location and nice service. However, as the case with everything in Salalah, everything will be ignored till the season start, this includes the maintenance .. I noticed that there were some maintenance job were carried on to be...

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Helpful?
Thank mtaheri
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Warm greetings from Salalah....the city of Frankincense! We thank you for posting this detailed review on your stay with us at Crowne Plaza Resort Salalah and we are delighted to read such an overwhelming comment. Thank you for your detailed review placed on TripAdvisor. At Crowne Plaza we continuously strive to improve our services based on our guest...

Muscat, Oman
Reviewed 21 July 2015

We stayed for a period of 4 nights. We booked 2 rooms (for 3 adults & 2 kids). Despite booking a month in advance & request, we're not given interconnecting rooms which was a bit disappointing. We had issues while ordering Suhoor menu (despite complaint they never brought complete Suhoor for 2 ppl). Despite these lowlights, overall it was an...

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Helpful?
Thank Abdul S
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you very much for your feedback on Trip advisor and choosing Crowne Plaza Resort during your recent visit to Salalah during Ramadan. The team at Crowne Plaza Salalah is happy to know that you had a pleasant and relaxing stay overall, and you appreciate our courteous staff. We have also noted the areas that had a negative...

Abu Dhabi, United Arab Emirates
Reviewed 21 July 2015

My stay and experience in this hotel was great and I'm entirely Satisfied with the services I got. Rooms are clean and comfortable. Front desk reception is very helpful, profesional and friendly. Resort's Facilities are superb. Breakfast and food served is good while the service provided at the Restaurant is really appreciative. I would like to stay in this property...

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Helpful?
Thank JKhan15
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you for your time writing this review and choosing Crowne Plaza Resort Salalah for your recent stay. We try to create Great Hotels Guests Love and appreciate your comments about our rooms, service and staff. We have a great team working in the hotel and we will relay your positive comments to all of them. We are...

Muscat, Oman
Reviewed 20 July 2015 via mobile

I stayed at this property for three nights. The resort is around 10 minutes drive from the airport. The check-in was very slow and when we finally got our room , it was a twin room (we had booked King superior room). The room opens to the garden area and the beach which was really good. There are 2-3 restaurants...

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Helpful?
1Thank Moushmi_0601
Manuel L, General Manager at Crowne Plaza Resort Salalah, responded to this review

Dear Guest, Thank you for your detailed review of our hotel. We certainly apologize that some aspects were not to your liking. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. When reading appreciation words like the ones you have written to me makes me feel very...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Dolphin Beach Restaurant
Dolphin Beach Restaurant
Cuisines: Italian, Steakhouse, Lebanese, Mediterranean, Seafood, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Resort Salalah is situated in 45 acres of lush tropical garden, overlooking the Indian Ocean and on a long stretch of pristine white sandy beach. The resort enjoys an ideal location for Business Traveler's, Meeting & Events and for Families. Just 10 minutes drive from the Salalah International Airport, 8 minutes from the city center and 15 minutes from the Port of Salalah. All 153 rooms including 9 suites and the 19 three-bedroom family villas are stylishly well appointed and equipped with private bathroom, radio, International direct dial telephone, voice mail, interactive television including satellite channels, and mini-fridge. The Crowne Plaza Resort Salalah boasts of the only 'Green' 9 hole Par 3 Golf Course in Oman. The THREE meeting rooms at the Crowne Plaza Resort Salalah are tailored to meet the ever-changing requirements of the discerning travelers and meeting communities alike. The ballroom is equipped and caters to any social or business event, such as gala dinner, wedding, cocktails, meetings, seminars and conferences, product launches and more... ... more   less 

Additional Information about Crowne Plaza Resort Salalah

Address: Al Khandaq St, Salalah 211, Oman
Region: Oman > Dhofar Governorate > Salalah
Price Range: €150 - €534 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Resort Salalah 5*
Number of rooms: 153
Reservation Options:
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Also Known As:
Crowne Plaza Resort Salalah Hotel Salalah
Crowne Plaza Salalah
Crowne Plaza Hotel Salalah
Hotel Style:
#5 Spa Hotel in Salalah
#6 Luxury Hotel in Salalah
#6 On the Beach Hotel in Salalah
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Resort Salalah staff and other travellers.
14 questions
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Questions? Get answers from Crowne Plaza Resort Salalah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side with garden view are quietest. Standard rooms are a good size.”
 of 5 bubbles MrMangetout, 23 Feb 2017 | Read review
“Request a Beach view”
 of 5 bubbles MunSterEire, 21 Feb 2017 | Read review
“Executive Suites are fantastic”
 of 5 bubbles HafidhA_12, 11 Feb 2017 | Read review
“Sea side beach facing room with a private patio”
 of 5 bubbles 516prathameshp, 22 Dec 2016 | Read review
“Sea View Rooms”
 of 5 bubbles Mohi_Khater, 2 Dec 2016 | Read review
5 of 5