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Al Falaj Hotel

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452 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Reviewed 2 October 2015 via mobile

Check in Check out process,Staff behaviour, Room cleanness, Pool,Breakfast n Dinner,Wifi, Working AC,Parking....in all sectors Al Falaj Hotel made comfortable Survice. keep it up........ Buffet Dinner with arabian Tandoor were the best... Can increase variety in Breakfast items.

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Helpful?
Thank Mizan D
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client, Thank you for your recommendation and we have taken note of you comments about breakfast improvement.we will certainty take a note of that. Thank you for your valuable time taken to write about us.we appreciate it a lot. Kind Regards Binny Ramachandra General Manager

Reviewed 2 October 2015 via mobile

The stay at Falaj is cozy. Good rooms, food, price, swimming pool and the most impt is the gesture of the staff there. The receptionist lady, Ravini, is very helpful. She instantly got my room changed when requested and always carries a smile on her face. I've stayed at falaj at least 5 times till now and will stay here...

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Helpful?
1Thank Mohit U
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest, We thank your very much for writing about us when things all good and letting the travelers know what we have to offer.We appreciate your comments and we thank you for going that extra mile to write about us. One again our heart felt thank you for choosing Al Falaj Hotel as your preferred place of stay in...

Uitenhage, South Africa
Reviewed 2 October 2015 via mobile

This hotel was average in every way. The rooms and bathrooms were very small. The breakfast was nothing special and the Tandoori buffet was disappointing. The staff at the front desk were friendly but they were very slow and couldn't provide any information about the amenities of the hotel (for example they didn't know if the spa was even open...

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Helpful?
Thank Kim F
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Client. Our heartfelt thank you for the feedback.we thank you for taking your valuable time to write about us and letting us know your experience with us.I have taken a note of your comments about our Breakfast buffet with many international comers such as Indian,Far eastern,Arabic,English corners and live stations.How ever we are continuously looking at our services to...

Dubai, United Arab Emirates
Reviewed 1 October 2015

Good location,reasonable space in rooms.Swimming pool though has nice setting.food is excellent with good variety and restaurant also has pleasant ambience. Lobby area is spacious.check in/out services may be little faster.

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Helpful?
1Thank Lalit A
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest Tank you for your feedback and suggestions.I am pleased to hear that your stay with us was a memorable one..Our apologies for the delay at the reception and your comments do help us improve our service.thank you for letting us know the experience. once again our sincere thanks fro your feedback. kind regards Binny Ramahandra general manager

Riyadh
Reviewed 1 October 2015

The hotel is average in all means. The location is not near to the city center nor to related attractions. The service is good, and the food is good. The noise from the night club was unbearable. Could be much better.

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Helpful?
1Thank Hicham H
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Sir Very warm thank you for your reviews and feedback.we do apologize for inconvenience caused to you.We have taken a note of your comments about he location.The hotel is located very much near to Central Business District and financial institution as well as many tourists site in Muscat.It is only ten minuets away from Muscat port and the Beach...

Bristol, United Kingdom
Reviewed 28 September 2015

The hotel has a pretty good location although double rooms were quite small and the lighting was poor. The buffet served a variety of food and the breakfast was of a good standard but was overcrowded at breakfast time. On checking out, expecting to pay cash as I had indicated on booking.com, the reception staff informed me that my credit...

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Helpful?
1Thank Ajc4300
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Sir Thank you very much for letting us know your experience with us and reviews us online. We do apologize for the inconvenience caused and misunderstanding .Our normal procedure for all online bookings is that we do take a the prior authorization for the booking you made through the website. When checking out you will be asked to pay...

Newcastle Upon Tyne
Reviewed 23 September 2015 via mobile

We stayed in this hotel at the start of a trip to Oman. It's a decent enough hotel with a really good breakfast. Staff were exceptionally friendly. Muscat is a really pleasant city to visit- the only problem is that it has no internal public transport system- it's around OR 3-5 by taxi to visit Muscat's sites from the hotel....

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1Thank Graeme14
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest, Our gratitude for taking your valuable time to share your experience with us with other travelers.we appreciate it very much.I have taken a note of your comments about our breakfast buffet and shred the same comments with our Food and Beverage team. The best way to get around in Muscat is to hire a car for day from...

Hermanus, South Africa
Reviewed 1 September 2015

The hotel is well positioned in Muscat, close to the commercial centre of Ruwi and within a short distance of restaurants and other facilities. The Japanese restaurant on the 8th floor is reasonably priced with excellent cuisine and access to a variety of international beers. The breakfast is effecient and fresh. Overall a good experience

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Helpful?
3Thank Tim H
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Sir, We appreciate your continuous patronage of Al Fallaj I am pleased to hear that your stay with us was an enjoyable and value for money.we do thank you for choosing Al Falaj Hotel as your home away from in Muscat. Kind Regards Binny Ramachandra General Manager

Ibri, Oman
Reviewed 31 August 2015

As a 2 year ongoing resident of Oman-given that I live in the interior hinterlands....this is my choice of 'affordable' accommodation whenever I visit Muscat.....great value if booked in advance online. It's well located in Ruwi, a short distance from Qurum by taxi-if the beach is your thing. The hotels rooms are spacious and well furnished. The pool and sauna...

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Helpful?
2Thank 942mark
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest Just a note of thank you for the feedback and reviewing us online.we thank you for your time and initiative taken to let us know your experience with our services.Thank you for staying with us and patronizing the hotel facilities.. Kind Regards Binny Ramachandra General Manager

Mumbai (Bombay), India
Reviewed 27 August 2015

I stayed at this hotel for 4 times now. Best part is that it is very near to my office. moreover, the hotel is good. Rooms, restaurant, cleanliness, hospitality, etc. are worth. Price is also reasonable. However, try to book it online thru some website rather than booking directly with them, as thru website it is cheaper.

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Helpful?
1Thank RonakParikh
OmanHotels, General Manager at Al Falaj Hotel, responded to this review

Dear Guest, Thank you for being our regular visitor and more over writing about our services. We appreciate you comments and thank you for choosing Al Falaj Hotel as your preferred place of stay in Muscat. One again we are grteatfull and thank you for patronizing us. Kind Regards Binny Ramachandra General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Al Falaj Hotel

Address: PO Box 2031, Ruwi 112, Oman
Region: Oman > Muscat Governorate > Ruwi
Price Range: €64 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Al Falaj Hotel 4*
Number of rooms: 140
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Also Known As:
Al Falaj Muscat
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Questions & Answers

Here's what travellers have asked, with answers from Al Falaj Hotel staff and other travellers.
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Questions? Get answers from Al Falaj Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms to the front are quieter.”
 of 5 bubbles 216colinb, 1 Dec 2016 | Read review
“Stayed on the seventh floor with the room facing the hills to the west. nice view and got good sleep.”
 of 5 bubbles joashu, 28 Oct 2016 | Read review
“Choose a room away from the "Autobahn" restaurant, the music there tends to disturb some guests.”
 of 5 bubbles Zelma2014, 22 Oct 2016 | Read review
“I would ask a room with the view of the mountains (make sure your room is not directly above the Autobahn... does get noisy)”
 of 5 bubbles PervizD, 22 Oct 2016 | Read review
“Rooms with large sunny views are better”
 of 5 bubbles stafanosr, 16 Sep 2016 | Read review
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