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    Protea Hotel by Marriott Walvis Bay Pelican Bay

    The Esplanade, Walvis Bay, Namibia
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    2/1/2018 3/1/2018
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    US$159
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    Traveller (123)
    Room & Suite (47)
    Dining (9)
    Overview
    • Excellent8%
    • Very good52%
    • Average29%
    • Poor7%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
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    Rooms
    2 Jan3 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (184)
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    1 - 5 of 103 reviews

    Reviewed 10 November 2017

    Yes, the hotel has a great location and the staff are definitely very friendly and helpful. These are the factors that prevented my rating from being a low 2. Out of the 4 nights I stayed I had water temperature or supply problems on 2...More

    Thank Rollingstone2000
    Response from Quinb55, General Manager at Protea Hotel by Marriott Walvis Bay Pelican BayResponded 12 November 2017

    Dear Rollingstaone2000, Thank you for the feedback, my apologies for falling short of your expectation. These are definitely matters that can be looked at and I can assure you that the refurb process is almost on the way. Looking forward to welcoming you back soon...More

    Reviewed 24 October 2017

    I stayed for a couple of weeks at this hotel. My husband was there for longer. The hotel was clean and comfortable. The bathroom was a little dated but water was hot and the in-bath shower was good. Towels were replaced as and when required...More

    Thank Margaret D
    Response from Quinb55, General Manager at Protea Hotel by Marriott Walvis Bay Pelican BayResponded 26 October 2017

    Dear Margaret D, Thank you for the feedback. We were delighted to have you stayed with us and will look into the concerns. You are most welcome to contact me should your visits bring you back to Walvis Bay. Sincerely Quintin

    Reviewed 13 October 2017

    But that is where it stops. The hotel room was not looked after. The wood works are old and broken. The bedding were torn. The breakfast was nothing to write home about. The public area is very cold and not personal or inviting at all....More

    Thank Rika2
    Response from Quinb55, General Manager at Protea Hotel by Marriott Walvis Bay Pelican BayResponded 14 October 2017

    Dear Rika2, Thank you for sharing your feedback with us, my apologies that we didn't live up to your service expectation and I can assure that these matters will receive our urgent attention. Sincerely Quintin

    Reviewed 20 September 2017 via mobile

    What a stunning Hotel. I was welcomed in a clean room overlooking the lagoon. The view was breathtaking with a few dolphins passing by early afternoon. Restautant delivered great service during my stay. I found the staff friendly and helpfull. Well maintained gardens. They assisted...More

    Thank leniseengelbrecht
    Response from Quinb55, General Manager at Protea Hotel by Marriott Walvis Bay Pelican BayResponded 22 September 2017

    Dear Reviewer, Thank you very much for the positive review. We are happy that you enjoyed your stay with us and hope to welcome you back soon. Sincerely Quintin

    Reviewed 17 September 2017

    I was forced to spend a night here when a flight was cancelled. We were only informed that the airline would not pay for alcohol. However, when we checked out, we suddenly had to pay for other drinks (water, coffee). Many of the party were...More

    Thank Kathy312578
    Response from Quinb55, General Manager at Protea Hotel by Marriott Walvis Bay Pelican BayResponded 18 September 2017

    Dear Kathy312578, We appreciate you staying with us and sharing your experience.  On behalf of my entire team, I apologize for falling short of your expectations.  I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions.  I have investigated the matter, and should you need to discuss further please feel free to contact me on gm.pelicanbay@proteahotels.com.na Thank you again and safe travels! 

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$123 - US$157 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 50
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Priceline, Booking.com, Expedia, Travelocity, Orbitz, Hotels.com, Hotwire and HotelQuickly so you can book your Protea Hotel by Marriott Walvis Bay Pelican Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Namibia >
    • Erongo Region >
    • Walvis Bay
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    Traveller (123)
    Room & Suite (47)
    Dining (9)
    Pool & Beach (9)
    Hotel & Grounds (86)
    Bathroom (2)
    Nearby
    Nearby HotelsSee all 5 hotels in Walvis Bay
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    Questions & Answers
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    Room Tips
    "Ask for ground floor far away from reception."
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    "all rooms seafacing"
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    "best view of the sea"
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    "Choose a different hotel!"
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