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L'Heure Bleue Palais

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595 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Dar Alhambra
Reviewed 5 days ago NEW

Well located. Good sized room. Plumbing out of date, rusty around tap! Old fashioned bathroom. Shower does not evacuate properly. Air conditioning shut down, musty smell. Patio cold for breakfast and not inviting. Restaurant manager unwelcoming and rather impolite. Concierges good! Very slow breakfast service in cold patio...

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Helpful?
Thank Viking51
Washington DC, District of Columbia
Reviewed 1 week ago

We really liked this place. Very welcoming upon arrival, and we ate breakfast here each morning. The room was beautiful and I could not get over how amazing the hotel interior was. It's the perfect location too. The restaurant seemed a bit expensive, even by the standard of some of the high end dining in Marrakech, so we did not...

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Thank davidX6295RW
Brisbane, Australia
Reviewed 1 week ago

This hotel feels like an enclave. Behind the white walls and big doors from the busy medina street its all hushed calm, pot plants and lots of tiling. Its just inside the gates from the south side of the medina. All of the rooms appear to be opening onto an internal courtyard with a pool, bar terrace on the roof....

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Helpful?
Thank Casa62
f_laustriat, General Manager at L'Heure Bleue Palais, responded to this review

"on behalf of the team Heure Bleue, thank you for your nice comment. .we are going to share with the breakfast team your comment in order to improve the détails. we wait for the pleasure to welcome you again at Heure Bleue Palais "

Munich, Germany
Reviewed 2 weeks ago

The building itself is beautiful, with a large inner courtyard and nice rooftop pool and bar. Very beatify sitting room where pre-dinner drinks are served. Well-decorated rooms in "african" style, with lots of dark wood, tiled floor. We had a standard room (the smallest category) which I thought was on the smaller side, even comparing it to other riads we...

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Helpful?
Thank Andreas S
f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review
Google Translation

Merci beaucoup pour votre commentaire. Nous prenons très au sérieux votre impression sur le service dans le restaurant et nous...

Swindon, United Kingdom
Reviewed 2 weeks ago

The building was stunning and we were welcommed with fresh juice and biscuits. We were given a tour of the facilities before going to our room which was ready even though we arrived at midday. Majority of staff were very polite and friendly. However, what has stopped me giving it 5* was the breakfast service. 1st morning we arrived at...

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Helpful?
Thank BeckyWiltshire1
f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

The whole team of Heure Bleue thank you for your comment. We are glad you enjoyed your stay. we will do our best to improve the little details. I hope to see you soon in our Riad !

Indianapolis, Indiana
Reviewed 3 weeks ago

When I arrived at this hotel I felt like many other commentators. My room seemed tired and in need of a refresh. But after a day or so I began to appreciate what it is and what it is not. The staff is wonderful, the interior courtyard is beautiful, the cuisine (breakfast and the Moroccan dinners) are wonderful. The views...

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Helpful?
Thank Junebughiker
f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

We would like to thank you for your comment. We really appreciate and we do hope to welcome you again in Heure Bleue Palais

Reviewed 5 weeks ago via mobile

Great friendly staff, the pool on the roof top is amazing, and nice terraces! The food was good too. All in all could not say anything bad at all about this hotel, very good if you are looking to be in the middle of everything in essouira!

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Helpful?
Thank Christopher H
f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

Thank you for your comment, it's true that being in the Medina gives a very special atmosphere. And the heated pool is something unique! we wait for the pleasure of seeing you soon at L'Heure Bleue

Reviewed 2 November 2016

This is a very unique place in the world. We stayed for two nights and felt sad when we left. What is great: The location - an old palace at the outside of the medina just behind the wall and a city gatl. You can actually drive to it, they have a private parking outside the gate. The service: warm...

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Helpful?
Thank Moreyoucando1
f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

Thank you very much for your comment. thank you especially to be very precise and objective in your comments. Towels for the terrace will be delivered this week, thankfully! We all hope to see you soon and will be delighted to welcome you again at Heure Bleue Palais.

Hong Kong, China
Reviewed 24 October 2016 via mobile

Honestly, is such a sleepy seaside town heure-bleue is a lovely escape, which lights up at night. Lovely rooftop pool, but it just lacks a bit of life. We felt like we are the only people in the place which meant no-one was serving on the roof. The room, which was sizeable smelt musty, like it hadnt been used for...

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Helpful?
Thank munchkin2849
f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

Thank you for taking the time to share your impressions with us - we do value and respect every guest's opinion and as such I'm truly sorry that you found nothing to like in Esaaouira or at Heure Bleue Palais. From my own point of view, I love managing this unique house as well as working with a team that...

Reviewed 20 October 2016 via mobile

The hotel has a beautiful inside garden. The bar is very impressive and the breakfast was very good. The staff was nice and inviting. But- the room that we stayed in had no windows and although the staff lid a scented candle - it had a moldy smell of a room without a window. To be correct - there was...

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Helpful?
Thank Dmitriy J
f_laustriat, Directeur général at L'Heure Bleue Palais, responded to this review

Thank you for your comment. We are glad that you enjoyed our Hotel. It is true that the tradition of the riad is that the windows on the outside is virtually nonexistent because it protects from the outside, the sun, wind, noise and crowds. The windows overlook the patio. The atmosphere of our rooms is subdued. This is the principe...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Breakfast
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
A masterpiece of the Essaouira medina...this palace of marvels lies in the heart of this town loved by artists and aventurers alike. The panoramic outdoor pool on the terrasse overlopks the medina and the ocean. the cuisine offers a subtle blend of french and Moroccan influences ... more   less 

Additional Information about L'Heure Bleue Palais

Address: 2 Rue Ibn Batouta | Bab Marrakech, Essaouira 44000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Essaouira
Price Range: €134 - €300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Heure Bleue Palais 4*
Number of rooms: 33
Reservation Options:
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Also Known As:
l`Heure Bleue Palais Hotel Essaouira
l`Heure Bleue Palais And Spa
l Heure Bleue Palais Essaouira
Hotel Style:
#3 Spa Hotel in Essaouira
#4 Luxury Hotel in Essaouira
#11 Family Hotel in Essaouira
#23 Romantic Hotel in Essaouira
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Questions & Answers

Here's what travellers have asked, with answers from L'Heure Bleue Palais staff and other travellers.
6 questions
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Solihull, United Kingdom
London, United Kingdom
3 months ago
Edinburgh, United Kingdom

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Questions? Get answers from L'Heure Bleue Palais staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the side that faces the busy city road outside the main gate. It seemed loud at first, but quieted down after 10pm.”
 of 5 bubbles davidX6295RW, 29 Nov 2016 | Read review
“Better get a higher tier room”
 of 5 bubbles Moreyoucando1, 2 Nov 2016 | Read review
“The premium suites on the third floor are excellent”
 of 5 bubbles ntflyingdoc, 14 Oct 2016 | Read review
“One looking away from the central courtyard”
 of 5 bubbles philippah391, 29 Sep 2016 | Read review
“Calm, Elegance, Pool with views, Gastronomy”
 of 5 bubbles CarolineMC2, 4 Aug 2016 | Read review
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