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Le Meridien Ile Maurice

Traveller (4041)
360
Panoramas (11)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Le Méridien Ile Maurice stands at the edge of sparkling ivory sands on the north coast of Mauritius in the bay of Pointe Aux Piments. Lush gardens create the perfect atmosphere for a romantic idyll, a family resort escape or a beach wedding. A day of water sports or relaxation on the beach may be made complete by a visit to the hotel's spa or its magnificent swimming pool. The guest rooms and suites offer stunning ocean and garden views. The adults only Nirvana rooms perched at the edge of the tranquil lagoon offer a private heated infinity pool and a personal terrace that overlooks luxuriant tropical foliage. Expect comfort and luxury at this breathtaking beachfront surrounded by the turquoise waters of the Indian Ocean.
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Property amenities
Pool
Room service
Free parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Breakfast included
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Wifi
Sauna
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Ocean View
Lagoon View
HOTEL CLASS
Hotel links
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3,760Reviews
4,690Photos
345Q+A
100Room tips
Traveller rating
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Popular mentions
We have just returned from a 11 night stay , the hour transfer time took us through some of the prettiest scenery I’ve ever seen , Mauritius is a truly beautiful island ! we arrived at a busy time as there was a Hindu festival taking place , on arrival to Le Meridian we were
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First the good things: Beach wonderful, no bother finding a sunbed. Room large with a lovely view of the sunset each evening. La Faya restaurant very goof food. The bad things: Service is terrible, non professional, chaotic. Breakfast was a nightmare, in a room with no A/C.
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Response from ReesaulDoomesh, Manager at Le Meridien Ile Maurice
Responded 2 days ago
Dear Cocoren, Greetings from Le Meridien Ile Maurice! Thank you for taking the time to write your review and share your feedback. We are sorry to hear that you experienced some inconveniences at the property, and delighted to read that you value our accommodation quality, beach and the food quality at La Faya. We will be sure to speak with the relevant departments on the issues you encountered. Once again, thank you for your observations, which will help us in our ongoing efforts to improve our service. It is true that we are considering to go on refurbishment soon and believe that this should enhance the guests' experience. We look forward to welcoming you soon. Best Regards, Le Meridien Ile Maurice
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The hotel has a special adult-only section called Nirvana, which is quiet and relaxed and has its own private pool area. We got a free upgrade to our room which was great. The room itself was spacious and clean. The 2-section infinity pool was also nice and there were a number
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Was there for an engagement and it had the most terrible banqueting service The ballroom chamarel had spider webs and unclean carpets. Being a hotelier it has been a very terrible experience on on top no courtesy. The waiters were doing a service just for the sake of serving and
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Response from ReesaulDoomesh, Manager at Le Meridien Ile Maurice
Responded 5 days ago
Dear Soveeta C, Greetings from Le Meridien Ile Maurice! We are sorry to hear that the service delivery from the Banqueting Team did not live up to your expectations. We pride ourselves on delivering the highest service and your experience, unfortunately, did not reflect that. Whilst we can assure you that any neglect experienced on this occasion would have been as a result of thoughtlessness rather than intent, you have our assurance that the issues raised have been addressed to prevent a similar reoccurrences in the future We would like to inform you that, we do take all comments seriously and appreciate all the feedback we can get. As a management team, we share these comments with our staff so that we may resolve any and all issues. We look forward to welcoming you soon. Sincerely, Le Meridien Ile Maurice
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We spent 8 nights in the hotel and it might well be the worst 4* hotel we have ever seen - absolutely not worth the price. We had to change rooms 3 times due to mould, dirt, smell and leaking ceilings, the top of it were cockroaches in the bathroom. The hotel itself is ca 20
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Response from ReesaulDoomesh, Manager at Le Meridien Ile Maurice
Responded 5 days ago
Dear delroberto33, Greetings from Le Meridien Ile Maurice! Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught our attention. We are very sorry to learn that the quality of service provided to you, did not meet your expectation. Consequently our Head of the departments are reinforcing the Customer Care training to our associates in order to offer better quality of service. We fully empathise with your sentiments regarding the room conditions and we truly apologies for this occurrence. Please note that we have forwarded your remarks to our Maintenance Team in order to give that area immediate attention. We do hope that this will not permanently mar your opinion of Le Meridien Ile Maurice and that you will return to us again in the future. Sincerely, Le Meridien Ile Maurice
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123456165
Hi I'm not from Management, but from what I read and experienced a out the resort. It is an old and huge resort. There is constant maintenance been done but it is never in your face. As a very frequent visitor to Mauritius we had a great time and were very happy with the resort. Enjoy your stay.
1 vote
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The main road is just a few minutes walk. But I'd recommend using one of the taxis which have their rank literally outside the hotel entrance.
1 vote
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Are there any shops within close walking distance to buy snacks and water.
yes there is a small shop close by
1 vote
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12345669
"Ask for a ground floor room if you don't like stairs"
"don't bother!"
"Ocean View"
"Up stairs room have a better view, although all rooms have sea views."
"The half board is good ( the breakfast and dinner food is PLENTY) but the price of the drinks is prohibitive and... annoying ."
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12345620
PRICE RANGE
US$171 - US$394 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le meridien ile maurice hotel pointe aux pimentsmeridien ile mauricele meridien mauritiusle meridien pointe aux pimentsle meridien ile maurice mauritiuspointe aux piments le meridienile le maurice meridien
LOCATION
MauritiusPamplemousses DistrictPointe Aux Piments
NUMBER OF ROOMS
198
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